surprisingly pleasant boutique hotel
Posted Aug 27, 2016
This is my second stay in three years as I have been living in and out of the Philippines.
This time, I booked 4 nights to be close to work and needed some alone time to work on my laptop in peace, i told the receptionist. After a quick registration formality, I was told I had been upgraded and I knew this was going to be a good stay.
Next day, I asked reception to have someone check my TV's remote and also thanked the receptionist for the upgrade . I added that my first night was nearly perfect save for the startling sound of jeepnys beginning at 4am and peaking 7am.( only wanted to give constructive feedback).
In a few minutes, the receptionist called to say that if I would like to, I can move to another room on the same floor, that is not overlooking the street, and that she already asked and got management's approval.
What a great customer service!
The receptionist and the staff and the rooms themselves are definite plus factors.