Ratings based on 369 Verified Reviews

3.2 out of 5
62% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Makati

Great location!

Posted May 28, 2017
Pros: Location.
Cons: Facilities can use some upgrades.
Location: Malling, bar hopping.
Optimum location. Within a few steps from the mall, and just a short ride going to the church. Has neighboring restos as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from U.S.A

Very convenient to shopping malls

Posted May 4, 2017
Pros: Very convenient to shopping malls and its proximity to the airport and point of interest.
Cons: improve air-conditioning in the lobbies and corridor of each floor.
Location: Shopping
The air-conditioning in the first room I was assigned was not working so I have to transfer to another room. The new room looks bigger. The safety deposit is not working but I did not call to their attention since my luggage has a safety lock. Breakfast is not that great but it's ok. Overall stay is ok.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Hotel is easy to find, quite clean and comfortable. Staff is friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from ag

Disappointed

Posted Apr 11, 2017
After request also didn't got free breakfast in doing booking thats something horrible.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2017
Stay is good except the request for free breakfast was not given to us that's something not good
4 out of 5
Recommended
for Everyone
by A verified traveler from b

Nice hotel very close to the malls.

Posted Apr 3, 2017
The hotel is very accessible to Mercury drug, SM & Glorietta. We had a problem with the Airconditioning and the shower fixture. The room wasn't cold enough. The shower fixture was defective.
1 out of 5
by A verified traveler

Absolute Hell

Posted Mar 19, 2017
Pros: I liked how we only had to wait 15 minutes to check out, Better than the 30 min check in because staff didn't have a room available.
Location: Homeless people are directly ouside the hotel. Not safe for children.
- Staff are rude and inattentive - Rooms are extremely dirty - Housekeeping only changes the pillow covers because they are so understaffed - Poor Wifi - Filters on Airconditioning unit have never been cleaned and are black - The bathrooms are riddled with mould and the shower heads have a build up - Staff openly chatting with their phones on social media and 'relaxing' in the lobby This is by far one of the poorly run establishments in Makati. It may of once been good but it more like a seedy motel. Please retrain your staff and reconsider the hotel manager. Shame on you
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Faded Glory

Posted Mar 15, 2017 on Orbitz
Markati Crown Regency was a top of the line hotel.... back in the day. The staff made it a nice stay, doing everything they could to make travelers comfortable despite the ageing property. Internet connection was pretty stable, bathroom was clean, and there was hot water. A buffet breakfast is included that was decent but the menus were outdated- a number of items advertised were not available, this goes as well for the menu of personal services. Stay here if you're looking for a decent room at a good price, near the airport but not at the airport. Don't stay here if you're looking for a top of the line international hotel.
4 out of 5
by Armin

This traveler left a rating score only Posted Mar 3, 2017 on Hotels
2 out of 5
by A verified traveler from Dar es Salaam, Tanzania

Outdated hotle facilities that need urgent replace

Posted Feb 25, 2017
Pros: Staff were very supportinve and understanding
Cons: The hotel need major facelift because of broken bathroom doors, broken chairs, broken floor tiles, bad sofa, and noise from the old aircondition.
Location: Did not stay longer to see the surroundings as I had to move to another hotel after two awful nights.
Extremely dissapointed with the room especially borken door frames, broken chairs and sofa, noise from aircon, from window not fitting properly