Outdoor pool, free cabanas, pool umbrellas

Reviews of Manila Marriott Hotel

5 out of 5
Manila Marriott Hotel
2 Resorts Drive, Pasay, Manila

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 905 reviews" "
Rating 8 - Good. 211 out of 905 reviews" "
Rating 6 - Okay. 72 out of 905 reviews" "
Rating 4 - Poor. 20 out of 905 reviews" "
Rating 2 - Terrible. 18 out of 905 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Vincent PJ

Traveled with partner
Liked: Staff & service, amenities
We noticed cockroaches in the Cafe when having dinner and breakfast, around the food area. When notifying the staff they took every measure to make things right. Outside of this incident everything was fine. The staff are excellent.
Stayed 7 nights in Feb 2024

10/10 Excellent

Teresa, Salinas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, accessibility and staff.
Stayed 3 nights in Feb 2024

2/10 Terrible

kevin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made reservations and realized within five minutes time I had put the wrong month. Tried calling Expedia they couldn’t help. Called Marriot same run around. It’s absolutely ridiculous. Nothing ethical about this company. Definitely do not recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve to sound proof unit doors as you can hear loud noises from people walking around the hallway especially housekeeping staffs when cleaning or servicing other guest rooms.
Stayed 1 night in Feb 2024

6/10 Okay

Marissa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It could have been random but the things I listed down for improvement could change. The staff though were amazing
Stayed 3 nights in Jan 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is just amazingly awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with very kind and helpful staff. Conveniently located to the airport. Would highly recommend!
Stayed 2 nights in Jan 2024

10/10 Excellent

DOROTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

mannami

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

mannami

Stayed 1 night in Jan 2024

10/10 Excellent

Sultane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place was very impressive and beautiful
Stayed 2 nights in Dec 2023

10/10 Excellent

Edwin

Stayed 8 nights in Dec 2023

6/10 Okay

arlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was great but overpriced
Stayed 1 night in Dec 2023

10/10 Excellent

BERNARDITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Olufemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable, just the way we had hoped for. The staff was accommodating and super friendly with smile. We hope to return soon.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maribina

Stayed 3 nights in Nov 2023

10/10 Excellent

benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepless night
I was upgraded to bigger room because I’m an elite member. Unfortunately the room was further away from the connecting casino and mall the room was bigger. Unfortunately I was not able to sleep neighbors on the floor were being extra loud the bass music was coming though the walls. I don’t want to be a male Karen but from at least 2 am to 6 am loud music. I had to call the front desk. I cannot believe that with the cost of the room partying would be allowed.
Stayed 1 night in Dec 2023

10/10 Excellent

Tara Jane

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Nov 2023

2/10 Terrible

Shopika

Traveled with family and small children
Disliked: Amenities
Property with cockroaches in the room, moisture and humidity smell, we changed room due to moisture smell and found cockroaches in our new room. This hotel needs a major renovation! Dirty, smelly and dust everywhere. Careless staff at the front desk took my passport and never gave it back to me. I realized my passport was missing the next day when I had to take the flight.
Stayed 1 night in Nov 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but noisy
Very convenient, great service at the front desk when I arrived, but very loud. Both in the room, could hear kids running down the hall all day and night and then when I had to check out early and still work, there was no where that was quiet. Loved the coconuts at breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

MICHAEL, Las Vegas

Stayed 3 nights in Nov 2023

10/10 Excellent

Sonny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Close to the airport.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy Get and Go
Easy to book online easy to check in or check out
Stayed 2 nights in Nov 2023

10/10 Excellent

Douglas, ELGIN

Stayed 1 night in Nov 2023

10/10 Excellent

KARL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay with no problems
Stayed 2 nights in Oct 2023

2/10 Terrible

Aileen

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 10 nights in Sep 2023

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a great place to stay! Definitely going back there again soon!
Stayed 1 night in Aug 2023

10/10 Excellent

Alok

Liked: Amenities
Amazing hospitality. Great customer experience. Rooms are large and well maintained. Only one complaint, the dinner last night at the lounge was mediocre to say the least, they served frozen pizza, though in fairness they didn’t charge for it after I complained
Stayed 2 nights in Aug 2023

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay close to the airport beautiful view of the city in the distance.
Stayed 1 night in Aug 2023

6/10 Okay

Lovelle

Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasant stay when at the Manila Marriott. Staff always so helpful and kind. Beautiful property with convenient dining and shopping attached to hotel.
Stayed 1 night in Jul 2023

6/10 Okay

Paul, Harrison Twp.

Traveled with family
Liked: Amenities
Paid for breakfast for 2 rooms ,only one was honored
Stayed 2 nights in Jul 2023

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility, clean, multiple dining options, close to the airport. Staff are helpful, friendly and go above and beyond.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria Isabel, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Marriott Manila staff are very friendly, kind and nice.
Stayed 1 night in Jul 2023

10/10 Excellent

Neneth

Stayed 2 nights in Jul 2023

10/10 Excellent

Shamsuddin

Liked: Cleanliness, staff & service, property conditions & facilities
This property was close to the airport. In a nice neighborhood. Safe to walk around the streets where lot of restaurants are.
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best service and staff of any Marriott I have ever stayed worldwide! (And I only stay at Marriott hotels when they are available!) Would love if they had a complimentary airport shuttle considering the proximity to the airport - huge detractor to a wonderful hotel!
Stayed 2 nights in Jun 2023

8/10 Good

Ivy

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

bituin

Stayed 1 night in Jun 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2023

6/10 Okay

Erlinda

Traveled with family
Liked: Property conditions & facilities
You have to wait to check in. My check in time says 3pm. They told me to wait and will let me know when the room is ready. It was past 3 pm. I had to tell the front desk this is not acceptable. Only then they speed up cleaning one of the room for me. If the check in time says 3pm, please make the room available on time.
Stayed 1 night in May 2023

10/10 Excellent

Lillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in May 2023

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good hotel with lots of history
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great location, close to the airport, restaurants and nightly entertainment.
Stayed 3 nights in Apr 2023

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing hotel and staff. Absolutely the best hotel stay in Manila.
Stayed 2 nights in Apr 2023

6/10 Okay

May

Traveled with family
Liked: Cleanliness, property conditions & facilities
I didn’t like I had to settle for rooms I did not request. Then the rooms given were substandard. No usb for iPhones, tv was slow, lights didn’t turn off. Horrible experience.
Stayed 1 night in Apr 2023