Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
100% of guests recommend
4.2 Room cleanliness
3.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by rick from Northampton UK

Hotel stay before flight

Posted Feb 11, 2014
Pros: location, restaurants rooms
Cons: nothing
Location: close to manila airport
Beautiful hotel close to the airport. A true 6 star hotel with great facilities.
2 out of 5
by ojisan from 空港

ギャンブラーのみ

Posted Nov 14, 2013 on Hotels
 3泊4日で旅行をしましたが、カジノを楽しむ方には最高ですが、観光を主体にしたいなら、別な場所で宿泊したのが良いと思います。チェクインの際、ヴァウチャーの提出を求められ、Hoteles.Comは発行してませんし、料金の精算が終わっているのですからパスポートでの確認でおわしてほしいです。更に、ダイナースカードが使えないとはびっくりしました。ホテルの格が問われます。ホテル内の設備は整ってますが、お湯を最大の熱さにしてもぬるく、体を温めることができませんでした。ルームメイキングの方たちは挨拶もきちんとしてくれますが、フロントが不愛想な感じで、もう少しサービスとは何かを勉強したのが良いと思いました。(これは、日本人的考えです。)客層は、中国人、韓国人、ローカルの人たちで、日本人はほとんどいません。朝食はそれなりでした。
5 out of 5
by rick

Great Hotel

Posted Aug 26, 2013
Pros: rooms were fantastic and staff super
Cons: nothing
Location: great location, did not get out due to typhoon but next time look forward to getting out. There is so much to do inside that it did not realy mater
We only stayed one night, but it was a fantastic experience. The rooms were amazing and all the staff were very friendly and helpful. The facilities were great with lots to do and many places to eat. Overall the best hotel I have ever stayed at and will certainly stay again.
5 out of 5
by A verified traveler from 서울

친절 그자체

Posted Aug 9, 2013 on Hotels
친구들과 클락에서 골프후 마닐라 맥심에서 1박하였는데 체크인부터 체크아웃 까지 직원들이 매우 친절하였음 특히 complimentary water를 주문했는데 네병씩이이나 갖다주고 밤늦게 TV를 볼일이 있어 직원에게 전화로 물어보니 직접 와서 해결해 주었음 아울러 체크아웃동안 골프백을 싣고 갈 taxi를 미리 불러주어 기다림없이 출발할 수 있었고 또한 택시에 골프백등룰 싣을때 직원이 다섯명이나 도와주어 팁을 줄 수가 없을 정도였음다만 흠이라면 방값이 1박에 약35만원이라 부담이 되기도 하였음
4 out of 5
by 홍길동 from 마카티

아늑한 침대가 인상적이네요

Posted Aug 4, 2013 on Hotels
침대에서 스르르 걍 잠들어버림
5 out of 5
by Chan from Seoul

전체적으로 만족스러운 호텔

Posted Jun 17, 2013 on Hotels
전체적으로 만족스러운 호텔이었습니다.. 스탭들도 친절, 음식도 훌륭하고 위치또한 편리하네요
3 out of 5
by nike 1 from seoul

Pleasant enough..

Posted Jun 11, 2013
Pros: Nothing in particular.
Cons: Virtually everything, beginning with the slow elevators. Staff need better training on smiles and manners.
Location: Location is good, with a number of restaurants and shops in the mall.
Hotel is located in the Newport Mall complex. Everything is generally OK, but nothing special to rate the fairly high price per room. For ambience, think very mediocre copy of the Wynn in Macau. all in all, the Marriott next door is far more pleasant. ELEVATORS are slow and far too few. Had to wait nearly five minutes on average.
2 out of 5
by A verified traveler

過大評価?

Posted May 25, 2013 on Hotels
五つ星とWebでみた写真のキレイさで宿泊を決めました。まずチェックインで受付が3名しかおらず順番まで30分待たされたあげく予約しておいた禁煙ルームの準備ができておらず1時間待ってくれといわれる。しょうがないので喫煙ルームへ。朝のビュッフェのメニューも五つ星にしては寂しい感じ。プール、フィットネスも写真で見るよりかなり質素です。宿泊客は韓国人が多い印象でした
2 out of 5
by Won from Seoul

훌륭한시설. 미흡한서비스.

Posted May 20, 2013 on Hotels
전체적으로 객실, 부대시설, 위치 등등 좋았습니다. 다만 프로세스가 좀 엉성하다고해야하나.. 최고급 호텔을 지향함에도불구하고 중간중간에 불필요한 웨이팅시간이 길었습니다. 또한 처음 체크인시 룸수리(?)를 해야한다고해서 오후 5시정도까지 룸을 제대로 사용하지 못하는 등 아쉬움이 많았습니다.
3 out of 5
by knutella from guam

great hotel poor service

Posted May 16, 2013 on Hotels
service was very poor, breakfast menu was not as good as marriots