Pros & Cons
Posted Sep 13, 2016
Pros: First off the customer service is excellent. I booked a 2 night stay on the same day and only option available was a King Bed. The staff was accommodating enough in regards to my request changing a King Bed to a Queen & a Single. Good communication across the board. Location is great, walking distance on restaurants and noticed quite a few Korean Restaurant in the area.
Cons: Rooms are a bit small and hotel needs some updating. Not sure is it is related to my floor (32nd) but the shower Hot & Cold water is inconsistent. You can never get the correct temperature, it fluctuates like the stock market, it gets hot and cold in a matter of seconds. Also you have to bring your own room towels if you want to use the indoor pool.