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Reviews of Millenia Suites

3 out of 5
Millenia Suites
8001 Jose Maria Escriva Drive, Ortigas Center, Pasig, Manila

Reviews

6.8
Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 11 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

8.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large rooms, great view, awesome pool. Would definitely return!
Stayed 2 nights in Sep 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another relaxing staycation
relaxing, rejuvenating
Stayed 1 night in Sep 2019

8/10 Good

Vaca2019

Liked: Staff & service, amenities, property conditions & facilities
Pool and room city view was wonderful. Staff was courteous. Mostly Korean area which was ok.. Lots of hidden local restaurants.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was very impressive and met our expectations 100%!! The staff was very friendly and helpful, rooms were nice enough, and as an added bonus the view from the 34th floor is breath taking!! I would definitely go back!!
Stayed 3 nights in Aug 2019

8/10 Good

Kristine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Zoran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall positive experience
Millenia suites for the price category was excellent for staying 2 nights. Clean inside, also cleaned after 1st night, fresh changed towels. Good and safe parking area, happy and accommodating staff, quiet surrounding.
Stayed 2 nights in Apr 2019

8/10 Good

Jose Mari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Millenia suites is accommodating. We checked in very late but still they acommodate us.
Stayed 2 nights in Mar 2019

8/10 Good

Abigail

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away... far away from this hotel.
The hotel is run-down. The pool area’s flooring has some insects crawling underneath. It’s indoor but not heated. The cleanliness of the rooms are questionable and the inside very outdated. Spend a little bit more and go somewhere. The Security Guards downstairs has unpleasant demeanors. You need to get out of your car and approach them “nicely” otherwise they will ignore you as incoming guest and give you attitude like you are bothering them.
Stayed 1 night in Dec 2018
Response from Jhane Villariza ( Reservations ) on Jan 8, 2019
Thank you very much for taking the time to share your experience with us. The feedback you gave has been immediately shared with the rest of our team to look into the concerns you mentioned. We hope to see you again soon.

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor excuse
Hello, first off we stayed at this hotel about 7 years ago and enjoyed the hotel. We requested early check in and was told that check-in is @ 3pm and they could not accommodate us but they would call us when our room was available for check-in,we received NO call from the hotel,only after we spoke to the front desk at around 4:30pm they said we can check in now. Then they informed us that they required a CASH ONLY DEPOSIT. 1st room was stinky, Ants in the room and the air didn't work, checked into 2nd room it was OK but it did have holes in the comforter and the amenities were incomplete. Next day we requested service and was told there was an extra charge for service so we ask for extra towels and was told that there was also an extra charge for towels. It has a smoking area on the roof but found out it was closed after 10pm and re-open at 7am. (very inconvenient) there is no other place for guest to smoke AFTER HOURS....by the way it is illegal to smoke in public areas. Last but not least the hallways are filthy and smells like a sewer through out the hotel and the hallways are not even under A/C. I work in the hotel service industry and have never heard of things like this and have never seen a place so ran down, I realize this place is a cheaper hotel but there is NO customer service or support coming from this hotel.
Stayed 3 nights in Oct 2018
Response from Reservation on Nov 26, 2018
Thank you for taking the time to review our hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. We have addressed the issues and spoke with the employees and departments in question. We are currently updating our facilities as we want our guests to walk out the door feeling refreshed. We hope you give us a chance to welcome you back.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oct BD
Stayed 2 nights in Oct 2018

6/10 Okay

JOHANNES

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
avarage room
the room was good...but the service not really ok...because not possible to eat a breakfast there
Stayed 1 night in Sep 2018
Response from Reservation on Nov 26, 2018
Thank you for your time to give us feedback. We apologize if our breakfast options did not meet your standards. We have packed breakfasts our guests can choose from and our friendly staff will deliver them to your room for your convenience. You may enjoy your breakfast in the comfort of your hotel room. We hope to be of service to you again.

2/10 Terrible

Roderick

Disliked: Cleanliness, property conditions & facilities, room comfort
Roachland Millenium
Old, dysfunctional rooms, dark rooms with poor lighting, the lampshades are broken with exposed bulb and wiring means there’s no room quality check. No restaurant, damp and dirty pool area. Noisy air conditioning system.
Stayed 2 nights in Sep 2018

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing experience there. Very accomodating staffs.
Stayed 1 night in Aug 2018
Response from Jhane Villariza ( Reservations ) on Aug 29, 2018
Thank you very much for taking the time to share your experience with us. We look forward to seeing you again soon!

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, great price.
My sister in law stayed this trip, said it was very nice.
Stayed 1 night in Aug 2018
Response from Reservations on Sep 27, 2018
Thank you for taking the time to share with us your experience during your recent stay at Millenia Suites Ortigas.

8/10 Good

Abegail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce stay
Great
Stayed 1 night in Aug 2018
Response from Jhane Villariza ( Reservations ) on Aug 29, 2018
Thank you very much for taking the time to share your experience with us. We look forward to seeing you again soon!

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2018
Response from Jhane on Jun 20, 2018
Thank you very much for taking the time to share your experience with us. We look forward to welcoming you soon.

4/10 Poor

Kia

Disliked: Property conditions & facilities, room comfort
Beacause it was raining wjen we checkedin water got in the window and we have to use buckets for the water dripping,no hot water in the bathroom we cant take a good shoer beacause water is cold,no hair dryer,no microwave and pool is out of order under mentenance,overall not coming back this place.
Stayed 2 nights in Jun 2018
Response from Jhane on Jun 20, 2018
Thank you very much for taking the time to share your experience with us. The feedback you gave has been immediately shared with the rest of our team to look into the concerns you mentioned. We hope to see you again soon.

10/10 Excellent

Laarni, United States

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business
Excellent no complaints at all friendly environment and great time
Stayed 8 nights in Apr 2018
Response from Jhane Villariza on May 9, 2018
Thank you very much for taking the time to share your experience with us. We look forward to welcoming you soon.

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Jhane Villariza on May 9, 2018
Thank you very much for taking the time to share your experience with us. We look forward to welcoming you soon.

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a four star
I booked this hotel thinking it was a four star. It did not looked like a four star at all. The rooms were old. The bed looked old. Everything felt more like a 3 star hotel. Although the staff were nice, even they agree with me it is not a four star hotel when I told them. I called expedia to change my hotel because I am a world traveler and I know what a four star is. Expedia agreed and gave me my refund and booked me to the right four star hotel.
Stayed 2 nights in Mar 2017

2/10 Terrible

Chor fong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不清潔床單好象很久沒有換，冷氣不夠，WiFi 很差簡直不能用
Stayed 2 nights in Jul 2019

4/10 Poor

Aiza

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2019