Excellent boutique hotel! The best in Makati!
Posted Nov 24, 2016
Raffles Makati is a boutique hotel featuring 32 suites and is connected / part of the Fairmont Makati property. The staff and service at this hotel is exceptionally good! Everyone from the butlers, to the front desk staff, to hosts in the Writers Bar, always greet you with a friendly smile and address you by name. The hostesses at the Writers Bar remembered my tea and beverage preferences and were quick to offer me a cup of Earl Grey tea in the morning or a glass of Spicy Mango Chelada or Calamansi Lemonade in the evening. I was here on business and the staff truly made me feel at home. The Junior Suite I stayed in was tastefully styled with a touch of old-world classic charm with a modern touch. The room was laid out in such a way that it was easy to use the dining area and living room as a work / small meeting space as it was separated from the bedroom. Internet connectivity was top-notch and it was easy to connect remotely to my office.
I normally stay at another top-tier hotel very nearby but that particular property is a little old and has undergone some stingy cost-cutting measures by current management which has definitely detracted from its appeal which is why I decided to try Raffles. The difference is night and day. Usually when I travel for work I can't wait to leave and go home. But with such excellent staff at such a great, newer property, I was actually a little sad to leave Raffles.
Comment from Hotel Management
Nov 25, 2016 by Oliver Dudler, Hotel Manager, Hotel Management
Thank you for your thorough and entertaining review. We agree that there truly is no place like home, but we're glad to hear that we were able to make you comfortable enough during your stay that you didn't miss home too much. We've taken note of your comments regarding the pool tiles, and we thank you for your feedback. We will certainly work on your suggestions as soon as possible. We look forward to welcoming you back soon.