Interior detail

Reviews of Holiday Inn Express Manila Newport City, an IHG Hotel

3 out of 5

Reviews

8.2

Very Good

Rating 10 - Excellent. 479 out of 1002 reviews" "
Rating 8 - Good. 283 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, St. Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfy. Value for your dollar for sure.
Stayed 1 night in Mar 2024

10/10 Excellent

Gary, Deerfield Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and goes out of their way to please the guests.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy thank you
Stayed 1 night in Mar 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Michael, Merritt Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Alberto, Viriginia Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2024

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is within walking distance from the Airport . Clean, conviniant to do anything you need.this is one of many good hotels in Newport City. All the street is hevely Garded by security. This is the 4th time I stay in this Hotel.Recomended Yes.
Stayed 2 nights in Mar 2024

8/10 Good

romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport.
Stayed 1 night in Feb 2024

8/10 Good

ANGELINA, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 3 nights in Feb 2024

10/10 Excellent

Kuldip

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and other amenities
Stayed 1 night in Mar 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to casino, shopping and many dining options in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Chad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, amenities
No hot water in shower
Stayed 1 night in Mar 2024

10/10 Excellent

carlos, san diego

Easy reservation on line and checkin , location near airport convenient , security of guest taken in consideration
Stayed 2 nights in Feb 2024

8/10 Good

D Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as expected, but dining was very limited
Stayed 1 night in Feb 2024

10/10 Excellent

Rosalinda

Liked: Staff & service, property conditions & facilities
Closer to airport
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Stayed 15 nights in Feb 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Cheryl

The room was fine a little smaller than i expected but was only there for 1 night, however for the price I paid in CND currency I did expect more in Manila. The real issue were the lights flicking on and off through out the night and then at approximately 2 am they just kept going on and off constantly so I ended up having to get up. Received breakfast vouchers which were absolutely pointless since the restaurant didn’t open until 6 am. So many people have to be at the airport very early for early am flights I think they need to address this inconvenience.
Stayed 1 night in Feb 2024

2/10 Terrible

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Myrna, Mililani

Liked: Cleanliness, property conditions & facilities
The breakfast was good w/ different choices of food each day. The dining set up was nice and clean. Staffs were friendly, always had a smile on their face. Will be back again when we stay in Manila.
Stayed 3 nights in Feb 2024

10/10 Excellent

Clarita

Liked: Cleanliness, amenities, property conditions & facilities
I like it.
Stayed 1 night in Feb 2024

10/10 Excellent

Eng Seng

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and good service
Stayed 3 nights in Feb 2024

8/10 Good

Russel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 2 nights in Feb 2024

8/10 Good

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Nelson

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

VICTOR

Stayed 2 nights in Feb 2024

10/10 Excellent

Marivic

Stayed 3 nights in Feb 2024

8/10 Good

Shirish

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle does not start until 10:00 am. Early morning travelers, have to walk with suitcases to Terminal 3 walk-bridge or take a taxi for a 1 block drive.
Stayed 1 night in Feb 2024

6/10 Okay

Teresa, Salinas

Disliked: Amenities, property conditions & facilities
A bit oudated rooms/ decor, poor internet connection
Stayed 3 nights in Feb 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Jan 2024

10/10 Excellent

Jimmy Chee Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Found hotel staff all very friendly & helpful ! Room is great, bed & pillows comfortable ! Aircond is excellent ! Although hotel is next to the airport fence …. Sleeping is not an issue as no noise from Aircraft ! Will stay here again !
Stayed 4 nights in Jan 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable
Stayed 1 night in Jan 2024

10/10 Excellent

PIERRE, EDMONTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, staff very accommodating, nice, friendly & helpful. The hotel is very clean although our room had a little characteristic smell when you first enter even if it is very clean. Our first room on this particular stay didn’t have any hot water so they gladly moved us to another room. The free buffet breakfast could be improved a little .Otherwise, would highly recommend this hotel, service is excellent, price is right, very accessible location. They would even store your suitcases as long as you have another booking. Can’t beat the services they provide.
Stayed 6 nights in Jan 2024

8/10 Good

Rhonald, Glendale

Traveled with partner
Liked: Amenities
Holiday Inn is good if you’re staying in Manila for 1-2 days waiting for a flight To the province or back home. Rooms a bit smaller but serves its purpose. Breakfast ok and check in was good. In front of Resorts World so you have many food choices available. Very near Term 3. It’s ok for short stay but expect luxurious accommodations.
Stayed 3 nights in Jan 2024

6/10 Okay

Maricris

Traveled with family
Liked: Cleanliness, staff & service
This was a disappointing stay. The power keep turning off, only 2 elevators are working so the wait is forever. They blame the electric service provider for all the power interruptions in the area, they claim, however o couldn’t stand it anymore so I moved next door to Sheraton and they don’t have this problem.
Stayed 2 nights in Jan 2024

6/10 Okay

Maria Josefina

Stayed 2 nights in Jan 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the express check out. Very convenient specialy if you have an early flight to catch.
Stayed 1 night in Jan 2024

10/10 Excellent

Merlito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Jan 2024

6/10 Okay

Rodney

Liked: Staff & service
Disliked: Property conditions & facilities
The check-in process was slow, disorganized and upsetting due to people cutting in lines and going before their turns.
Stayed 1 night in Jan 2024

10/10 Excellent

Amie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water spilling, overflowing out in the outside
Stayed 1 night in Dec 2023

10/10 Excellent

quinton

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Dianna

Business traveler, Traveled with family
The Internet service in the rooms was horrible. Could barely get on and couldn’t do anything. When it was time to go to the airport, the staff put me in a taxi without explaining to me that it would cost nearly US$20 to get to the airport.
Stayed 1 night in Jan 2024