Location is good for conventions
Posted Mar 26, 2017
Hotel not far from airport in newly developed area of Manila; premises outdated and desperately need upgrading. carpets smelly, molds in bathroom(corners black and brown due to lack of proper cleaning) Sometimes urine-smell in room and corridor. Minimal amenities, no bath/room slippers, only 1 towel!
It is not up to guest to ask for them, they should be there.
Staff well trained and friendly. Breakfast excessively expensive: US$ 30 for some fried eggs, bowl of muesli, juice and coffee! Nowhere in world I paid so much for so little in 5 star hotel.
Places for breakfast can only reached by taxi.
Comment from Hotel Management
Apr 11, 2017 by Kat, Hotel Management
Bonjour mabuhay, Dick!
Thank you very much for taking the time to share with us your feedback about your recent stay here in our hotel. We regret that we were not able to impress you with our rooms, amenities and our service in general. Your comments have been noted and rest assured that we will work hard to address the issues you raised. We have started uppdating the rooms to provide a more pleasant experience to all guests. Thank you very much once again and we hope to have another opportunity to be of service to you.