Ratings based on 96 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Best hotel I ever had

Posted Jun 20, 2016
In the middle of the city and everything is perfect
Comment from Hotel Management
Jun 23, 2016 by Somerset Olympia Makati, Hotel Management
Dear Guest, Thank you for staying with us. We are delighted to know that we have won you over our many guests. We work hard to make our guests happy and appreciate your feedback! Sincerely, Sue Ponnudurai
4 out of 5
by Mei-I

Posted Apr 3, 2016 on Hotels
Comment from Hotel Management
Jun 11, 2016 by Somerset Olympia Makati, Hotel Management
Dear Mei-l, On behalf of all the staff at Somerset Olympia Makati, we were honored to have you as our resident. We shall look forward to be of service to you again in the future. Sincerely, Sue Ponnudurai
5 out of 5
by Ronielo

Safe and Relaxed in the Mid of the City

Posted Mar 30, 2016 on Hotels
It was relaxing as the Ayala Triangle Park is just across the hotel. No problem on parking and security. The staff are all friendly, respectful and hospitable.
Comment from Hotel Management
Jun 4, 2016 by Somerset Olympia Makati, Hotel Management
Dear Ronielo, Thank you for taking the time to share your positive review of Somerset Olympia Makati. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and facilities. Receiving such positive feedback from our resident motivates us to further improve our commitment to delivering excellent service. Once again, thank you for your valued patronage. From all of us at Somerset Olympia Makati, we look forward to welcoming you again. Yours sincerely, Sue Ponnudurai
2 out of 5
by A verified traveler

OK but not worth it

Posted Mar 19, 2016 on Hotels
Hotel was OK but I think over-priced. Nothing special about the place yet they charge a premium rate for the area. Housekeeping service was poor and undependable. Did not come until late in the afternoon.
Comment from Hotel Management
May 28, 2016 by Somerset Olympia Makati, Hotel Management
Dear Guest, First of all, we'd like to thank you for having chosen Somerset Olympia Makati and we also like to thank you for having taken the time to share your invaluable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We hope to be able to welcome you again the next time you are in the Philippines. Yours sincerely, Sue Ponnudurai
5 out of 5
by Craig from New York

Friend's Getaway to Manila

Posted Mar 14, 2016 on Hotels
Great stay for four people in a two bedroom apartment.
Comment from Hotel Management
May 21, 2016 by Somerset Olympia Makati, Hotel Management
Dear Guest, On behalf of all the staff at Somerset Olympia Makati, we were honored to have you as our resident. We shall look forward to be of service to you again in the future. Sincerely, Sue Ponnuduraiomment.
3 out of 5
by A verified traveler

Good potential

Posted Mar 12, 2016 on Hotels
Staff at Breakfast buffet seemed under pressure to reduce the amount of food you should eat. They would "hide" the muesli on the weekends. Some days they ran out of muesli. The omelets were paper thin and oily. "Mango" was only displayed at the buffet 3 of the 10 days. You needed to ask for it. Most days they did not have mango at all. Need to update the system for monitoring who is eligible for breakfast. The pool is tiny and in an odd position on the property. Check in and check out staff were very efficient and friendly. Staff always helped to get transport with courtesy and efficiency. Bathtub and shower are very dated, but with good water pressure and plenty of hot water. Bathroom sink leaked onto to floor.
Comment from Hotel Management
May 21, 2016 by Somerset Olympia Makati, Hotel Management
Dear Guest, First of all, we'd like to thank you for having chosen Somerset Olympia Makati and we also like to thank you for having taken the time to share your invaluable comment with us. Guest comments like yours are paramount for allowing us to focus our attention where guests’ feel it is necessary. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. We hope to be able to welcome you again the next time you are in the Philippines. Yours sincerely, Sue Ponnudurai
3 out of 5
by A verified traveler from D

Convenient and great staff at checkin and checkout

Posted Feb 26, 2016
The staff at the front desk were very attentive. Room and bathroom nice and clean. Breakfast was poor, staff not as friendly.
Comment from Hotel Management
Mar 8, 2016 by Somerset Olympia Makati, Hotel Management
Dear Guest, On behalf of all the staff at Somerset Olympia Makati, we were honored to have you as our resident. I have taken note of your comments regarding breakfast quality & service. Rest assured I will work closely with the restaurant team to improve their performance. We shall look forward to be of service to you again in the future. Sincerely, Sue Ponnudurai
4 out of 5
by Andreas from Staffelbach

Gute Lage, nähe grosser Shopping Malls

Posted Feb 8, 2016 on Hotels
Das Hotel ist auf 4 Häuserblocks verteilt. Die Zimmer sind grosszügig gestaltet und bieten reichlich Platz. Die Hotel Zugänge sind gut bewacht. Unbefugte haben keinen Zutritt. Die Anlage und die Zimmer sind gut gepflegt und sind sauber. Das Frühstück-Buffet ist reichhaltig, das Essen eher kalt. Die Getränkeauswahl war auch eher dürftig. Die Bedienung höflich und hilfsbereit, gilt auch für die Rezeption, die sich im Untergrund und im Vorfeld der Tiefgarage befindet.
Comment from Hotel Management
May 7, 2016 by Somerset Olympia Makati, Hotel Management
Dear Guest, On behalf of all the staff at Somerset Olympia Makati, we were honored to have you as our resident. We shall look forward to be of service to you again in the future. Sincerely, Sue Ponnudurai
4 out of 5
by A verified traveler from Quezon City

Nice hotel close to the heart of Makati CBD

Posted Jan 30, 2016
Pros: Location!
Location: Everything is close! Malls, Banks, public vehicle stops, a park, restaurants
Our stay at Somerset Olympia Makati was pleasant. It was near my husband's place of work, so he just walked to the office. It was close to the shopping district, so I was able to walk to my errands.
Comment from Hotel Management
Feb 10, 2016 by Somerset Olympia Makati, Hotel Management
Dear Veronica, We are very delighted you have enjoyed your stay at Somerset Olympia Makati. We would like to thank you also for sharing your experience with other travelers. We hope to welcome you back soon. Sincerely, Sue Ponnudurai
4 out of 5
by Rayan from Canada

Family trip

Posted Jan 28, 2016 on Hotels
It was good!
Comment from Hotel Management
Apr 16, 2016 by Somerset Olympia Makati, Hotel Management
Dear Guest, On behalf of all the staff at Somerset Olympia Makati, we were honored to have you as our resident. We shall look forward to be of service to you again in the future. Sincerely, Sue Ponnudurai