4/5 Good
Bams, San Francisco
3 Sep 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020
Overview of The Charter House
Photo gallery
3.8/5 Good
Guests rated this property 3.9/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air Conditioning
- Restaurant
- Breakfast Available
- Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Makati Medical Center16 min walk
BGC Arts Center5 min drive
Fort Bonifacio23 min drive
Manila (MNL-Ninoy Aquino Intl.)29 min drive
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Superior Room
Photos of Superior Room
Superior Room
4.8/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Queen Bed or 2 Twin Beds
215 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, room service, and free bottled water
Sleep - Linens
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Family Room (Greenbelt Mall View)
Photos of Family Room (Greenbelt Mall View)
Family Room (Greenbelt Mall View)
4.3/5 guest room ratingMore detailsRoom amenities
- 366 sq ft
- City view
- Sleeps 4
- 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 40
Room details
1 Queen Bed and 2 Twin Beds or 4 Twin Beds
366-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, room service, and free bottled water
Sleep - Linens
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Premier Room (Greenbelt Mall View)
Photos of Premier Room (Greenbelt Mall View)
Premier Room (Greenbelt Mall View)
4.5/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- City view
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Queen Bed
215-sq-foot room with city views
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, room service, and free bottled water
Sleep - Linens
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
VIP Room
Photos of VIP Room
VIP Room
More detailsRoom amenities
- 366 sq ft
- City view
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Queen Bed
366-sq-foot room with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Refrigerator, room service, and free bottled water
Sleep - Linens
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, desk, and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
About this area
Makati
In the city center and near a metro station, The Charter House is in an area with good shopping. Travelers eager for a bit of culture can stop by Ayala Museum, while those who have shopping on the agenda may want to visit Greenbelt Shopping Mall and Ayala Center. Looking to enjoy an event or a game? See what's going on at Cuneta Astrodome or Mall of Asia Arena.
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What's nearby
- Makati Medical Center - 16 min walk
- Central Bank of the Philippines - 5 min drive
- BGC Arts Center - 5 min drive
- Resorts World Manila - 15 min drive
- Fort Bonifacio - 23 min drive
Getting around
- Ayala Center Station - 13 min walk
- Manila Pasay Road Station - 17 min walk
- Ninoy Aquino Intl. Airport (MNL) - 29 min drive
Restaurants
- The Capiz Coffee Shop — 1 min walk
- Cafe Havana — 3 min walk
- Simply Thai — 3 min walk
- Bizu Patisserie and Cafe — 3 min walk
- Gelatissimo — 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- 24-hour roundtrip airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Cooked-to-order breakfast available for a fee daily 9:00 AM–10 AM: PHP 200-500 per person
- 1 restaurant
- Room service available
Things to do
- Outdoor pool
Family friendly
- Grocery/convenience store
- Laundry facilities
- Outdoor pool
- Refrigerator
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Grocery/convenience store
Guest services
- 24-hour front desk
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Porter/bellhop
Languages spoken
- English
- Filipino
Business services
- 1 meeting room
- Business center
Outdoors
- Rooftop terrace
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Linens
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- 32-inch LED TV
- Cable channels
Food and drink
- Free bottled water
- Refrigerator
More
- Desk
- Phone
- Safe
- Slippers
Policies
Check-in
Check-in time starts at 2 PM
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Dining venue(s)
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: PHP 1000
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between PHP 200 and PHP 500 per person (approximately)
- Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati
Frequently asked questions
3.8
Good
3.9/5
Cleanliness
4.0/5
Staff & service
3.9/5
Amenities
3.5/5
Property conditions & facilities
2/5 Poor
L.S., Canada
23 Aug 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2020
5/5 Excellent
RemediosCubacub, Alberta,Canada
Business traveler
3 Aug 2020
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jul 2020
5/5 Excellent
Juan, San francisco
Business traveler
4 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
5/5 Excellent
Concepcion
3 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020