Ratings based on 198 Verified Reviews

3.7 out of 5
77% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Convenient Hotel in the main district

Posted Jan 17, 2017
Pros: I got a good deal as this was a 'last-minute' search. I got a 1 Bedroom unit with a single bed. It has good size sitting area.
Cons: The bathroom is clearly old, though it's clean. This needs major renovation/upgrade. Also, the bathroom in my unit is 'far' from the bedroom.
Location: Location is the saving factor here. It's just across the Podium and in front of Megamall (cross the parking lot) and the 2 other malls are nearby.
I stayed at this property for 3 nights and this is a nice/okay place to stay with. It's very convenient as the big malls within the area are just walking distance from the hotel. This was a 'last-minute' booking via Expedia and I chose this because of the location and the price. The hotel is a little bit 'older' than the other properties nearby and it shows the wear and tear. The facilities are okay - pool on the 33/F and the Fitness Center at the Penthouse, and you have a great view of the metropolitan area. I don't like the layout of the room that I was in - the bathroom is 'far' from the bedroom and you have to pass by the kitchen and the sitting area to get to it. The bathroom while it is clean, it needs a major renovation/upgrade. I was travelling alone so I'm okay with it. However, I don't think my wife will be happy with that kind of bathroom.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Jan 15, 2017
Great customer service. Spacious room....................
Comment from Hotel Management
Jan 16, 2017 by bien, Hotel Management
thank you for your comment, it is great having you in our hotel
3 out of 5
by A verified traveler

Posted Jan 8, 2017
The staff was prompt and friendly. The room seemed clean then went to the bathroom and discovered some tiny dead roaches. When we used the bathroom later we discovered live ones. The decor is outdated and very little lighting..the room had a mini kitchen area where you could cook food if you wanted but you have to ask for everything if you do. I do mean everything no utensils, glass ware plates nothing not even the hot plate, everything was at request. No complementary tooth brush or paste. No bathroom tissue in the bathroom, I have to request it. The breakfast was ok. One of the perks to this hotel is that it is a 10to 15 minutes walk of the SM Megamall. The room is different from the picture from the site.
Comment from Hotel Management
Jan 13, 2017 by bien, Hotel Management
Thank you for your comment. Rest assured that the mentioned concerns will be handled accordingly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pampanga

Hotel close to everything

Posted Dec 27, 2016
Pros: Good location. Breakfast was satisfying. Accommodating staff.
Cons: A toilet bidet would be convenient :)
Location: Close to everything, malls, bank/atm and restos.
Stayed with my son for the holidays. Was able to cook our Noche Buena with ease because the hotel provided us with complete cooking essentials. Christmas well spent.
Comment from Hotel Management
Dec 29, 2016 by bien, Hotel Management
Thank you for your comment! See you again soon :)
3 out of 5
Recommended
for Everyone
by A verified traveler

Cant be barefooted

Posted Dec 21, 2016
Sheets were clean, airconditioning was good. Loved the kitchenette. Would've been perfect except for the dirty floor.
Comment from Hotel Management
Dec 24, 2016 by bien, Hotel Management
Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit.
2 out of 5
by A verified traveler from UK

Not the best!

Posted Nov 5, 2016
Pros: The pool was nice and rooms were fairly spacious. Breakfast was nice with freshly cooked eggs but very limited western choice
Cons: Unfortunately I was not impressed with the hotel staff. Firstly my naivety caused my to get overcharged for my taxi (6 times the correct rate) having voiced my concerns to the hotel and requesting they're assistance, the first were dishonest in stating what the charge should have been (inflating it by 3 times the correct charge), then told me there was nothing that can be done to resolve this matter as the car did not belong to a company, again of which was a lie due to it was legally (or illegally in this case) operating from the airport and was a registered vehicle as per the information I had on the taxi! I felt conned, not only by the taxi but also by the hotel staff - VERY DISHONEST! Also they offer very little assistance with tours from the hotel but looked at me dumbfounded when I asked what tours they provide! The hotel description states that there is mini golf available on site however there was none! Unfortunately this ruined my experience in the Philippines, I am sure not all experiences are like mine but I would recommend against anyone visiting this country, it Seems an honest person there is hard to find :(
Location: Location is far from the sights and main attractions around Manila. There are a couple of malls close by with a good selection of restaurants/shops
Comment from Hotel Management
Dec 7, 2016 by bien, Hotel Management
sorry for the experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Enjoyed my stay..

Posted Oct 31, 2016
Close to everything I need mall, shops and restaurants...
Comment from Hotel Management
Nov 1, 2016 by bien, Hotel Management
Mr. Glenn, thank you for the comment. hope to see you again next time you visit.
2 out of 5
by A verified traveler

Posted Sep 15, 2016
Overall, not a great place to stay. Staff is friendly and nice but condition of the facilities is the main problem and the elevators are totally insufficient for the size of the building. Had to wait 5 or more minutes to get on the elevator in hot hallways. Bathroom was cramped and not in very good shape. Internet was good and bed was reasonably comfortable so not terrible.
Comment from Hotel Management
Sep 16, 2016 by bien, Hotel Management
thank you for your comment, sorry that we didnt meet your expectation
4 out of 5
Recommended
for Everyone
by A verified traveler from Pampanga

Hotel close to malls.

Posted Sep 14, 2016
I've been staying at Malayan everytime i wanted go on a shopping spree because the hotel is just walking distance to 3 malls. I don't need to get stressed looking for a mall parking slot. Very near to restaurants and fast food as well. Breakfast buffet selection was surprisingly good during my recent stay.
Comment from Hotel Management
Sep 15, 2016 by bien, Hotel Management
Thank for choosing The Malayan Plaza as your Residence of Choice. We are pleased that we have satisfied your needs. Thank you for the compliments about our staff and service. We will be happy to welcome you again on your next visit. Kind regards, Bien Alarcos Sta Ana Front Office Manager The Malayan Plaza Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego Calf.

Good Hotel for Short Stay

Posted Sep 2, 2016
Pros: Staff and spacious rooms
Cons: Breakfast more choices and refill trays faster when empty.
Location: Many malls nearby. Good location.
Hotel is in a good location between various malls. Room is spacious and comfortable. Bathroom is small and serves its purpose. For the price of the room it is well worth the value. Breakfast still needs to be upgraded. It has all the basics but it still fills me up in the morning. I would recommend to stay here for the price. I have stayed many times and will come back. The staff works extremely had to make your stay comfortable and pleasant.
Comment from Hotel Management
Sep 2, 2016 by bien, Hotel Management
Thank for choosing The Malayan Plaza as your Residence of Choice. We are pleased that we have satisfied your needs. Thank you for the compliments about our staff and service. We will be happy to welcome you again on your next visit. Kind regards, Bien Alarcos Sta Ana Front Office Manager The Malayan Plaza Hotel