Posted Jan 8, 2017
The staff was prompt and friendly. The room seemed clean then went to the bathroom and discovered some tiny dead roaches. When we used the bathroom later we discovered live ones. The decor is outdated and very little lighting..the room had a mini kitchen area where you could cook food if you wanted but you have to ask for everything if you do. I do mean everything no utensils, glass ware plates nothing not even the hot plate, everything was at request. No complementary tooth brush or paste. No bathroom tissue in the bathroom, I have to request it. The breakfast was ok. One of the perks to this hotel is that it is a 10to 15 minutes walk of the SM Megamall. The room is different from the picture from the site.
Comment from Hotel Management
Jan 13, 2017 by bien, Hotel Management
Thank you for your comment. Rest assured that the mentioned concerns will be handled accordingly.