Ratings based on 723 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Grate Hotel

Posted Jan 11, 2018
The facilities were nice and ample, better than your average hotel and with a lot of personality. The stuff customer service was outstanding. The location of the hotel is in a nice area within walking distance to many nice coffee shops and restaurants and not far from the many areas of Makati.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire UK

Great relaxed base in the heart of the CBD.

Posted Jan 10, 2018
Pros: Can't fault any of it and it was great value.
Cons: Nothing stands out. Perhaps a wider selection of beer in the bar. Ironically the mini bar seemed to have a wider selection.
Location: Reasonably handy for the malls.
The rooms are well appointed and comfortable. The restaurant , bar and cafe are all excellent so the overall experience was of a very relaxed three days after a hectic New Year and traveling to the coast.
Comment from Hotel Management
Jan 11, 2018 by DM - Gabriel, Hotel Management
Dear Swifty, Thank you for choosing The Picasso Makati! It was good to hear that you get to relax after the holidays and we are more pleased that we have provided you a comfortable stay. We hope to serve you again. At your service, Gabriel Santini Godito Front Office Duty Manager
5 out of 5
by A verified traveler from Tokyo

Excellent Location with stylish designed hotel

Posted Jan 7, 2018
Pros: Room Design, Restaurant, USB direct plugs, amenity goods, Office Char equipped in the room
Cons: Hot water is not hot enough.
Location: Location is at heart of Makati Commercial Area, easy to access to bank, mall, other commercial facilities
The Hotel facility and Room are well designed and stylish. Restaurant serves excellent food. Feel comfortable in room and neighbours. Office Chair is equipped in the room so it is very comfy to work at room. Hotel record my last stay and treated me as VIP. Very good attendance when I got troubled with my PC connection to Hotel WiFi.
Comment from Hotel Management
Jan 11, 2018 by DM - Gabriel, Hotel Management
Dear Yuji, Thank you for choosing The Picasso Makati! Thank you for the detailed comments about our rooms and for appreciating our staffs. We hope to serve you again. At your service, Gabriel Santini Godito Front Office Duty Manager
2 out of 5
by A verified traveler from washington DC

Looks great on pictures

Posted Jan 3, 2018
During our stay ... was building renovation without telling us .. than room cross our room apparently had drain issue and were running commercial fan almost all day...
Comment from Hotel Management
Jan 11, 2018 by DM - Gabriel, Hotel Management
Dear James, Thank you for staying in The Picasso Makati! We apologize for the inconvenience that we have caused you. We will definitely take this seriously and discuss it to the respective departments and make sure it wouldn't happen again. At your service, Gabriel Santini Godito Front Office Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, Canada

Awesomeness exemplified!

Posted Dec 28, 2017
This was an absolute pleasant experience from check-in to check-out. Staff were professional and welcoming, the room was spacious and beautifully designed and the location of the property was in a quiet area but conveniently located to many restaurants and businesses. There are some noticeable room for improvement but that’s the quality assurance manager in me talking. Overall, I would without hesitation, return to stay at this property as well as recommended it to anyone looking for an excellent place to reside in Makati, Manila. Special shoutout to the bellman who assisted me to my room. He was well groomed, courteous and naturally engaging. Excellent Customer Service! Thank you.
Comment from Hotel Management
Jan 11, 2018 by DM - Gabriel, Hotel Management
Dear Sean, Thank you for choosing The Picasso Makati! Thank you for the EXEMPLIFIED comments about us and for the perfect rating. We are very much pleased and inspired to always go for the extra mile to our guests. We hope and will work to always meet your expectations. Until we serve you soon again. At your service, Gabriel Santini Godito Front Office Duty Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in Manila.

Posted Dec 21, 2017
Great accommodation close to all amenities in Makati, Manila. Rented loft duplex, very comfortable space. Professional and courteous staff. Sparse breakfast one area for improvement.
Comment from Hotel Management
Jan 11, 2018 by DM - Gabriel, Hotel Management
Dear Valued Guest, Thank you for choosing The Picasso Makati! We are pleased to hear from you and rest assure that we will take note of your comment about our breakfast. We hope to serve you soon again. At your service, Gabriel Santini Godito Front Office Duty Manager
5 out of 5
Recommended
for Couples
by A verified traveler from singapore

FIRST STAY AT PICASSO

Posted Dec 20, 2017
Pros: location, clean, large, colours, furnishing, food, staff
Cons: to get better quality pillows for a better sleep experience
Location: good location for uber and walk to the nearby malls
one of my rare occasions staying at boutique hotels as I normally stay at the international chain hotels for familiarity and points. anyway this hotel surprised me for good size room and good layout and pretty furniture and posters and color scheme. overall very pleasing. food was good at Pablo for breakfast and room service. the only problem I have is the poor quality of the pillows (all sponge instead of thick soft feathers) as a result I did not have a good sleep on most nights. hope they will fix this before my next stay otherwise the staff and overall experience was good and location was in a nice quaint location around residential Salcedo upmarket area
Comment from Hotel Management
Jan 11, 2018 by DM - Gabriel, Hotel Management
Dear Dave, Thank you for choosing The Picasso Makati! We are really pleased with the wonderful and detailed comments that you have shared about us. Rest assured that we will take note of your pillow concern and for your next stay may we offer you feather or micro fiber pillows. We hope that we get to serve you soon again. At your service, Gabriel Santini Godito Front Office Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Layton, Utah, USA

Super nice hotel

Posted Dec 10, 2017
Was offered a free upgrade and the room was great. Staff was nice and helpful. Breakfast was ok, but way overpriced compared to other places in Makita.
Comment from Hotel Management
Dec 11, 2017 by DM , Hotel Management
Dear Kevin, Thank you for choosing The Picasso Makati. We are pleased to hear from you and for appreciating our staffs. We hope to see you again. At your service, Gabriel Santini Godito Front Office Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Conveniently placed in Makati

Posted Nov 27, 2017
Great staff, helpful, friendly. Great facilities. Recommend to anyone
Comment from Hotel Management
Nov 30, 2017 by DM , Hotel Management
Dear Clive, Thank you for choosing The Picasso Makati! Thank you for your wonderful comments about us. We hope to serve you soon. At your service, Gabriel Santini Godito Front Office Duty Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 22, 2017
Pleasant short stay at hotel in good location with good staff
Comment from Hotel Management
Nov 28, 2017 by DM , Hotel Management
Dear Valued Guest, Thank you for choosing The Picasso Makati! Thank you for your wonderful comments. We hope to serve you soon! At your service, Gabriel Santini Godito Front Office Duty Manager