All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I stayed there for five days And they only clean my room once and that’s because I told him and he apologized and he told me we will have somebody clean it and they never get out of the days I stayed there only once the room got cleaned
Abdallah
Stayed 5 nights in Dec 2019
Response from Marketing Team on Jan 24, 2020
Thank you for taking the time to provide your feedback. We work hard to keep our guests happy, and this information helps us improve and do better at what we do. We sincerely apologize for the inconvenience. The Property Manager already took action with your concern.
We look forward to serving you again soon. Rest assured the experience would be better. Once again, we apologize and have a great day ahead.
I like that they have hot Water and working aircon. This place is close to bus or any kind of transportation. Staff are all helpful and prompt to act whenever you ask for help. The only thing i didnt like about this place is about the motel’s known for short stay rendezvou, a place for hinding lovers. There is no other amenities aside from tV. So if you just want a cheap place to sleep , if you have no childrens with u, i think this is is good.
Minda
Stayed 5 nights in Nov 2019
Response from Marketing Department on Nov 18, 2019
Thank you for choosing Victoria Court. We sincerely appreciate your feedback and we hope to serve you again soon. Have a great day ahead.
10/10 Excellent
Verified traveler
Nov 14, 2019
Verified traveler
Stayed 2 nights in Nov 2019
Response from Marketing Department on Nov 18, 2019
Thank you for choosing Victoria Court. We sincerely appreciate your feedback and we hope to serve you again soon. Have a great day ahead.
6/10 Okay
Verified traveler
Aug 26, 2019
Verified traveler
Stayed 1 night in Aug 2019
Response from Public Relations Manager on Sep 12, 2019
Thank you for choosing Victoria Court. We sincerely appreciate your feedback and we hope to serve you again soon. Have a great day ahead.
6/10 Okay
Robert
May 24, 2019
Liked: Cleanliness, staff & service
It was aight. I asked to change rooms to see the other rooms. The first room I had is the best.
Robert
Stayed 1 night in May 2019
Response from Public Relations Manager on Jun 14, 2019
We appreciate your feedback. Thank you for choosing Victoria Court. We hope to serve you again soon. Have a great day ahead.
I would say it's really good the ambiance and the design inside very good. I love it.
Verified traveler
Stayed 1 night in Mar 2019
Response from Management on May 20, 2019
Thank you for your kind words. We work hard to keep our guests happy. We hope to serve you again soon.
6/10 Okay
Verified traveler
Mar 18, 2019
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ordinary stay
Poor amenities, and lots of mosquitoes, I also feel that our room is on the parking area for motorcycles.
Verified traveler
Stayed 1 night in Mar 2019
Response from Marketing Team on Jan 24, 2020
Thank you for taking the time to provide your feedback. We work hard to keep our guests happy, and this information helps us improve and do better at what we do. We sincerely apologize for the inconvenience. The Property Manager already took action with your concern.
We look forward to serving you again soon. Rest assured the experience would be better. Once again, we apologize and have a great day ahead.
Staff was friendly. Food was great. Room was well kept and clean.
Joseline
Stayed 1 night in Feb 2019
Response from Marketing Team on Jan 24, 2020
Thank you for choosing Victoria Court. We sincerely appreciate your feedback and we hope to serve you again soon. Have a great day ahead.
6/10 Okay
Verified traveler
Feb 1, 2019
Disliked: Cleanliness, room comfort
The Room was full of mosquito and cockroaches , it’s was different what you see in the website picture
Verified traveler
Stayed 7 nights in Jan 2019
Response from Marketing Team on Jan 24, 2020
Thank you for taking the time to provide your feedback. We work hard to keep our guests happy, and this information helps us improve and do better at what we do. We sincerely apologize for the inconvenience. The Property Manager already took action with your concern.
We look forward to serving you again soon. Rest assured the experience would be better. Once again, we apologize and have a great day ahead.
Good place to stay if you're visiting family in the las piñas area
Roy
Stayed 2 nights in Jan 2019
Response from Ella on Feb 1, 2019
Good day Roy!
We appreciate your positive feedback. Thank you for staying with us!
2/10 Terrible
Verified traveler
Jan 28, 2019
Verified traveler
Stayed 1 night in Jan 2019
Response from Ella on Feb 1, 2019
Hi,
Thank you for staying with us, we appreciate your feedback. We apologize for the unsatisfactory experience during your stay. We will ensure to improve our service and hoping to accommodate your next reservation soon.
Thanks for staying with us. We appreciate your feedback!
2/10 Terrible
Darrell
Jan 2, 2019
Disliked: Cleanliness, staff & service
Bad service
No hot water and they never fixed the hot water. Cockroaches crawling on the walls, it was not that way the last time i stayed there.
Darrell
Stayed 1 night in Dec 2018
Response from VC Marketing on Jan 25, 2019
We sincerely apologies for the inconvenience. We have already forwarded your concern to our maintenance team to resolve the issue. We appreciate you feedback and we hope you'd still choose to stay with us in the near future so we can make up for the bad experience.
Once again, thank you for staying with us.
the description on the website for a "super deluxe"room was misleading, saying a tub with whirlpool jets is NOT available at all sites, so check with hotel about room ammenities for sure before booking and thinking your getting more. Staff service though at LasPinas was more than accomodating and helpful,friendly,food was good, prices differed from menu though, but overall 3 of 5 stars.
Kevin W
2/10 Terrible
Verified traveler
Aug 28, 2016
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Victoria court
This is a motel for taking dates charging hourly fees. Not a hotel and u should not promote on your web page. Tried calling to cancel but not possible.
Verified traveler
6/10 Okay
Verified traveler
Jul 11, 2016
Liked: Cleanliness, room comfort
a OK place
it was good
Verified traveler
6/10 Okay
kurt, australia
Aug 26, 2015
Ok
Adult secretive hotel. Good if u want to lay low..
Apart from the acceptance of the late checkin (delayed by the Pope) the staff were unusually evil in their handling of my booking.
Up selling me at 2am to a room that clearly was not any better than any other for an extra fee was despicable. (I was in no position to disagree)
The room had no keys to lock the doors.
Was not cleaned in the 2 days that we stayed.
Decor was the same as an 80's brothel. (every wall and the ceiling was covered in mirrors.
Free breakfast was a local street hawker and tasted like it was cooked a week ago.
Having the staff break in to the room after attending a wedding was both humiliating and disgusting.
A wake up call at 1:34am to question me if I knew the checkout time and did I wish to extend my stay was the second to last straw.
Management refusal to accept my issues forces me to complete this review.
Verified traveler
6/10 Okay
Allan, Peterborough
Jan 9, 2015
Liked: Staff & service, room comfort
Nice rooms
This hotel is really designed for short term breaks for people who are cheating on there partners rather than a romantic break.
Rooms are good, breakfast is good.
No working WIFI.
We leave for the hotel from airport, although it's only around 13km from the airport, you will never want to try the traffic in MNL city, especially in a heavy raining day. Most of the taxi driver are bad guy want to extort more money from you. I felt thankful for the helpful staff, god bless we were safe. The room is small in basic room type, but the bed is comfortable. One bad thing was that we can not found the electrical socket for re-charge in the room.
The room was clean that is only good thing I can say. The hotel was in a bad location. Nothing else around except local small businesses. Not easy to get to and from airport. When I checked in they open the room for me and did not give me a key. I asked for a key and was told they would unlock it for me each time I left and came back. Did not lose anything but was very uncomfortable leaving my computer and belongings behind. They charge 30 pesos to call a taxi for me. Would not recommend.
Great room designs but had a bit of trouble getting to the place.
jay
4/10 Poor
Adrian, Canada
Feb 17, 2014
Disliked: Staff & service, room comfort
Once the smoke cleared ...
We got into the room and were very impressed. The room was fairly clean and nicely decorated ... then the fog lifted and the little problems started to appear ... we turned on the tv and were greeted with 40 inches of pornographic movies .. not exactly a happy start for me and my girlfriends valentines day date .. then the tv decided to go fuzzy on the regular channels and when called .. no one came to fix it. we also tried the Jacuzzi .. the main reason we booked the hotel .. and there was no hot water ... OMG ... again phoned .. and no one could tell me why except they were very busy. when asked for some kind of compensation as the jacuzzi room was a fair bit more expensive .. the 5 people in the lobby just stared blankly at me until i left ... WOW ... dont know how this hotel has been rated so high but it needs a lot of customer service work and fine tuning ...
Regrettably we were only in the hotel fir one night...but the room was superb. Loverly bug bed, great Jacuzzi and bathroom facilities and very accommodating staff. Very pleasedwith vvenue and would definitely stay there again.wnye
Marilyn Monroe Suite is one of the best room I've stayed in... Our room is pure white with kinda royalty style bed and the mirrors!! I love the mirrors..