Ratings based on 238 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Perth, AU

Good location, tired rooms

Posted Nov 16, 2017
Pros: Good staff, very nice
Cons: other than needing a room refurb, a bigger difference between your lead in Superior Room and your Premium Room.
Location: Near airport
Good location if you want to stay near the airport, however it is a bit tricky to get to. The rooms look very tired and in need of refurbishment. I got upgraded from 1st to 2nd night, from Superior to Premium Room. the noticeable difference was you get 1 extra set of pillows, everything else was identical. the smaller difference was a different bed sheet (fleecier)
4 out of 5
by Gary

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017
Thank you Gary!! We hope to see you again in TRYP Valencia Azafata. Best Regards. Ana Cavero Quality Manager.
3 out of 5
by Svetlana

Bed bugs

Posted Oct 16, 2017 on Hotels
Had bed bugs. Could not sleep at all.
Comment from Hotel Management
Nov 6, 2017
Dear Svetlana, First of all we sincerely apologize for the inconvenient caused on your last stay. Our DDD (Disinfection, Disinsection, Deratting) Specialized Company came to our hotel and perform an exhaustive analysis of your room and they verify that there is no insect in bedclothes and mattress. We again reiterate our sincere apologies. Yours faithfully Ana Cavero Quality Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
After midnight check in and we received excellent service and a smiling reception.
Comment from Hotel Management
Oct 9, 2017 by Ana Cavero, Hotel Management
Thank you for your comments about our Staff !! Your happiness is our greatest source of motivation, an makes us want to improve every day ... for you! We hope to see you when you return to the hotel in your next visit to Valencia A greeting from heart,
3 out of 5
by A verified traveler from Boston, MA

OK Hotel for an overnight

Posted Aug 1, 2017
Use this hotel to catch an early flight out of Valencia VLC airport. It is located in an industrial park very close to the airport. There is nothing else you can do there. There are no restaurants in walking distance. There is a bar / restaurant at the hotel but dinner / bar food is not served before 8 PM. I had the deluxe room which was clean but small. Breakfast was served in the basement (no windows) and was not very special (compared to other hotels I stayed at in Spain). The pool is small. In summary: Good for one night to catch a flight.
Comment from Hotel Management
Aug 6, 2017 by Ana, Hotel Management
Dear Chris, On behalf of all the staff of TRYP Valencia Azafata we would like to thank yo Your happiness is our greatest source of motivation, an makes us want to improve every day ... for you! We take note about your comments , they make us become better!! We hope to see you when you return to the hotel in your next visit to Valencia A greeting from heart, Ana Cavero. Quality Manager
3 out of 5
by Brian

Posted Jul 28, 2017 on Hotels
Easy access to airport, but location was not very desirable - jets taking off and landing could be heard and it is in an industrial district. Could smell smoke is a non-smoking room. Staff was helpful and pleasant.
2 out of 5
by Mark

Better on website than in reality.

Posted Jul 26, 2017 on Hotels
The hotels pictures look better than the reality.
5 out of 5
by Chandra

Posted Jun 26, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017
Mil gracias por su valoración!! Esperamos verle de Nuevo en TRYP Valencia Azafata.
5 out of 5
by Roderick

Posted Jun 26, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017
Mil gracias por su valoración!! Esperamos verle de nuevo en TRYP Valencia Azafata
4 out of 5
by A verified traveler

No aircon - good otherwise

Posted Jun 2, 2017 on Hotels
Air conditioning wasn't working and that in hot weather made for a horrible sleep night
Comment from Hotel Management
Jun 10, 2017
Dear Guet, We really appreciate the time you spend letting us know about your recent stay in our TRYP Valencia Azafata. I really apologize for the inconvenience caused with the tempura control in your room. Your comments help us to improve the quality of our services and to make your stay more comfortable. I assure you that the next time you come to our hotel your opinion about our establishment will completely change. Usually our guests are satisfied and we have a lot of frequent guests. If you decide to give us a new opportunity to serve you in the future . Please don’t hesitate to contact with me. Ana Cavero Quality Manager