Ratings based on 253 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Staff not very friendly

Posted Jun 6, 2018
Staff is not very helpful. They appear to be less willing to provide assistance to requests.
Comment from Hotel Management
Jun 8, 2018 by Ana Cavero, Hotel Management
Deseo Guest, Thank you for choosing to stay with us. We appreciate your review and apologize for the inconveniences caused, your comments make us become better. We hope to see you again in TRYP Valencia Azafata. Best Rewards. Ana Cavero GEX
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2018
I like TRYP hotels. I always book TRYP in Madrid and therefore decided to use the same group for Valencia. Good choice as always. The rooms are clean, well equipped, and staff very friendly. Please note that the shuttle bus to Valencia airport works from 6am only so if you have early flight (like me) you have to order a taxi and pay 10 EUR for it. Having in mind that Valencia airport is very close to the hotel (I would say up to 1 km) so the fee looks too high
Comment from Hotel Management
Mar 20, 2018 by Ana Cavero, Hotel Management
Firstly, I would like to thank you for having shared your impressions with us and with the rest of users. I am glad to know that you have enjoyed a fantastic stay in our TRYP Valencia Azafata and in TRYP Hotels. Moreover, I am delighted to know that our installations, and staff specially are of your convenience. Finally, I would like to inform you that it would be a pleasure for us to greet you again in a near future. Kindest regards,
2 out of 5
by A verified traveler

Posted Mar 7, 2018 on Hotels
Rooms are very badly isolated: noise from the road and noise of closing doors. Restaurant did not have enough personnel. Servers were running around but we still had to wait 45 min before we got our starters. The food was good.
Comment from Hotel Management
Apr 16, 2018 by Ana Cavero, Hotel Management
Dear Monique , On behalf of all the staff of TRYP Valencia Azafata we would like to thank you for sharing your kind opinion with us. We greatly appreciate your comments about the hotel, this encourage us to improve our service every day. We hope to see you when you return to the hotel in your next visit to Valencia Best Regards.
4 out of 5
by A verified traveler

Good

Posted Feb 7, 2018 on Hotels
Good stay, clean and comfortable. Near to the airport and great staff!
Comment from Hotel Management
Mar 20, 2018 by Ana Cavero, Hotel Management
Thanks for your comments!! We hope to see you when you return to the hotel in your next visit to Valencia A greeting from heart, Ana Cavero.
4 out of 5
by A verified traveler

Posted Jan 24, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by Ana Cavero, Hotel Management
Thaks Leon, We hope to see you again in our TRYP Valencia Azafata. Kind Regards.
4 out of 5
by Keith

Posted Nov 30, 2017 on Hotels
Comment from Hotel Management
Jan 22, 2018 by Ana Cavero, Hotel Management
Thank you for your comments opinion. We hope to see you when you return to the hotel in your next visit to Valencia A greeting from heart.
3 out of 5
by A verified traveler from Perth, AU

Good location, tired rooms

Posted Nov 16, 2017
Pros: Good staff, very nice
Cons: other than needing a room refurb, a bigger difference between your lead in Superior Room and your Premium Room.
Location: Near airport
Good location if you want to stay near the airport, however it is a bit tricky to get to. The rooms look very tired and in need of refurbishment. I got upgraded from 1st to 2nd night, from Superior to Premium Room. the noticeable difference was you get 1 extra set of pillows, everything else was identical. the smaller difference was a different bed sheet (fleecier)
4 out of 5
by Gary

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017
Thank you Gary!! We hope to see you again in TRYP Valencia Azafata. Best Regards. Ana Cavero Quality Manager.
3 out of 5
by Svetlana

Bed bugs

Posted Oct 16, 2017 on Hotels
Had bed bugs. Could not sleep at all.
Comment from Hotel Management
Nov 6, 2017
Dear Svetlana, First of all we sincerely apologize for the inconvenient caused on your last stay. Our DDD (Disinfection, Disinsection, Deratting) Specialized Company came to our hotel and perform an exhaustive analysis of your room and they verify that there is no insect in bedclothes and mattress. We again reiterate our sincere apologies. Yours faithfully Ana Cavero Quality Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
After midnight check in and we received excellent service and a smiling reception.
Comment from Hotel Management
Oct 9, 2017 by Ana Cavero, Hotel Management
Thank you for your comments about our Staff !! Your happiness is our greatest source of motivation, an makes us want to improve every day ... for you! We hope to see you when you return to the hotel in your next visit to Valencia A greeting from heart,
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