Meeting facility

Reviews of Cliff House at Pikes Peak

4 out of 5
Cliff House at Pikes Peak
306 Canon Ave, Manitou Springs, CO

Reviews

9.6

Exceptional

Rating 10 - Excellent. 835 out of 1006 reviews" "
Rating 8 - Good. 123 out of 1006 reviews" "
Rating 6 - Okay. 31 out of 1006 reviews" "
Rating 4 - Poor. 10 out of 1006 reviews" "
Rating 2 - Terrible. 7 out of 1006 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with family
Liked: Property conditions & facilities
We can’t wait to return.
Stayed 1 night in Mar 2024
Response from Kara Garrett on Mar 22, 2024
Hello Claudia!What a wonderful review! We can't wait to see you again and are so pleased you enjoyed your stay! Take care and travel safe!

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the most friendly and helpful I’ve ever experienced anywhere. Great location.
Stayed 3 nights in Mar 2024
Response from Kara Garrett on Mar 15, 2024
Hello Brittney!What a wonderful comment! We will be sure to share this with the team and are so pleased you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and full of unique history.
Stayed 1 night in Feb 2024
Response from Kara Garrett on Mar 14, 2024
Hello Erin,We are so pleased you enjoyed your stay with us and hope to see you again soon! Have a wonderful day!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel- had character! Quiet and comfy bed. Walkable to several restaurants and shops!
Stayed 1 night in Mar 2024
Response from Lisa on Mar 12, 2024
Thank you Katie for your review . We are so happy to hear you enjoyed your stay with us and hope you will visit us again.

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly welcoming staff from the valet to the front desk and restaurants and bar. Property was in great shape and was within walking distance to everything. Will definitely stay again.
Stayed 2 nights in Mar 2024
Response from Lisa on Mar 12, 2024
Thank you Joe for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Kristi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property it outstanding !!
Response from Lisa on Mar 10, 2024
Thank you so much Kristi for your wonderful review. We are so happy to know our staff took such great care of you and hope you will visit us again soon.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024
Response from Lisa on Mar 10, 2024
Thank you Amanda for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, historical hotel with a huge jet tub and towel warmer.
Stayed 1 night in Feb 2024
Response from Lisa on Mar 4, 2024
Thank you so much Molly for your wonderful review. We are delighted you enjoyed your stay and hope you will visit again soon.

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from the valet parking to the front desk. Lovely room at a reasonable price.
Stayed 1 night in Feb 2024
Response from Lisa on Feb 29, 2024
Thank you Denise for your wonderful review. We are delighted you enjoyed your stay and hope to see you again very soon.

10/10 Excellent

Markus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay in a month at this magnificent hotel. Very nice and friendly staff, nice historic rooms and we got a free upgrade. We will be back!
Stayed 2 nights in Feb 2024
Response from Lisa on Feb 29, 2024
Thank you Markus for your wonderful review. We are so happy to know you enjoyed your second stay with us and in the same month!! We look forward to hosting you again soon.

10/10 Excellent

Keith

Traveled with family
It’s a lovely historic property, extremely well kept. Our room was well appointed and comfortable. A lot of restoration work has been completed. Still a little to go but almost done. They have a wonderful front veranda with a fire pit. It’s right across from the fun old town. There is a great arcade for kids across the street. The staff is friendly and wonderful. They have a historic bar with a cozy see through fireplace and plenty of outdoor tables you can sit at and watch the town. Lots to do in the area from the Pikes Peak Cog rail to to top of Pikes Peak to antiquing, lots of historic properties to tour and there is a spa with hot tubs next door to the Hotel. Easy parking with valet $15.00 to go in and out as many times as you want with parking in their parking garage. We will stay there many more times!
Stayed 2 nights in Feb 2024
Response from Lisa on Feb 29, 2024
Thank you so much Keith for your wonderful review. We are delighted to know you enjoyed your stay with us and look forward to hosting you again soon!

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent and staff were great. I appreciated the valet service and walking everywhere.
Stayed 2 nights in Feb 2024
Response from Lisa on Feb 26, 2024
Thank you Angie for your recent review. We are happy to know you enjoyed your stay and hope you will visit again.

10/10 Excellent

Dong, Ellicott city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the history, staffs, location I really enjoyed the breakfast buffet 👍👍
Stayed 1 night in Feb 2024
Response from Lisa on Feb 23, 2024
Thank you Dong for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit again soon.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful historical building.
Stayed 1 night in Feb 2024
Response from Lisa on Feb 23, 2024
Thank you Joanna for your recent review. We are happy to know you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Danya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, the hotel front desk staff and valet team couldn't have been more accommodating, helpful and kind!
Stayed 1 night in Feb 2024
Response from Lisa on Feb 19, 2024
Thank you so much Danya for your wonderful review. We are delighted you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Kelly, Littleton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very clean,staff was friendly and always willing to help. Room service was fantastic and very elegantly put together! We will be returning to this Hotel!
Stayed 2 nights in Feb 2024
Response from Lisa on Feb 19, 2024
Thank you so much Kelly for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again very soon.

10/10 Excellent

RYAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic place to stay!
Stayed 2 nights in Feb 2024
Response from Lisa on Feb 15, 2024
Thank you Ryan for your recent review. We are so happy to know you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! Excellent staff
Stayed 2 nights in Feb 2024
Response from Lisa on Feb 12, 2024
Thank you Jennifer for your wonderful review. We are delighted you enjoyed your stay and hope you will visit us again soon.

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing!
Stayed 1 night in Feb 2024
Response from Lisa on Feb 12, 2024
Thank you so much Erika for your wonderful review. It was our pleasure hosting you and we hope to see you again.

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was absolutely beautiful; we loved it. Nice and spacious, cozy fireplace, beautiful bed and very clean. All staff members were extremely courteous and friendly. We had a wonderful visit.
Stayed 1 night in Feb 2024
Response from Lisa on Feb 11, 2024
Thank you Robyn for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well appointed hotel. Service was excellent and helpful
Stayed 1 night in Jan 2024
Response from Lisa on Feb 11, 2024
Thank you Dana for your review. We are so happy to know you enjoyed your stay and hope you will visit again.

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel with modern amenities and accommodations. Staff was very nice. Wonderful experience.
Stayed 1 night in Feb 2024
Response from Lisa on Feb 9, 2024
Thank you Marc for you wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

David

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to when traveling to the Springs. Super cool, great history and artifacts. Dining room has great food and the beds are comfortable. Heated toilet seats for the win.
Stayed 2 nights in Jan 2024
Response from Lisa on Feb 9, 2024
Thank you David for your recent review. We are so happy to know you enjoyed your stay and hope you will visit us again soon.

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Lisa on Feb 9, 2024
Thank you for your recent review. It was our pleasure having you and we hope you will visit us again.

10/10 Excellent

John, Austin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old and beautiful hotel the amenities and staff were awesone
Stayed 1 night in Jan 2024
Response from Lisa on Feb 5, 2024
Thank you for your recent review John. We are delighted to know you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the valet parking was free, which made it extremely easy to access the entry of the hotel. Just pull in front onto the circular drive! Matt and Paul were very kind and helpful with parking, assisting with luggage. Just in general they were very personable and friendly. Aaron, the front desk associate, was also kind, friendly, and patient as he gave us check in instructions. f Christopher, our waiter in the dining room, was professional and friendly, but he knew when to give privacy and space. The restaurant was quaint and had lovely offerings, but unfortunately, I felt the crab cake breading was too brown - almost had a burnt taste. That would have been my ONLY disappointment. I highly recommend the Cliff House!!
Stayed 1 night in Jan 2024
Response from Lisa on Feb 4, 2024
Pamela thank you so much for taking the time to write such a wonderful review. We are delighted you enjoyed your stay and that our staff took such wonderful care of you. We have passed along the information you shared about the crab cake to our executive chef to be addressed.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
What a lovely place, definitely recommend
Response from Lisa on Feb 4, 2024
Thank you Teresa for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old laid back atmosphere
Stayed 3 nights in Jan 2024
Response from Lisa on Jan 30, 2024
Thank you for your recent review Chris. We are happy to know you enjoyed your stay and hope you will visit us again soon.

10/10 Excellent

isabella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2024
Response from Lisa on Jan 30, 2024
Thank you for your recent review Isabella. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing!!
Stayed 2 nights in Jan 2024
Response from Lisa on Jan 30, 2024
Thank you for your wonderful review Marlene. We are delighted you enjoyed your stay and to know our amazing staff took such great care of you. We hope you will visit us again soon.

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. The staff was friendly, and the room was beautiful and nice. I was lucky to get a free upgrade, which I thought was very generous.
Stayed 1 night in Dec 2023
Response from Lisa on Jan 30, 2024
Thank you for your recent review Christina. We are so happy to hear you enjoyed your stay with us and hope you will visit us again soon.

8/10 Good

John

Stayed 1 night in Jan 2024
Response from Kara Garrett on Mar 22, 2024
Hi Jon,Thank you for the great rating! We hope to see you again soon!

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful birthday experience staying at the Cliff House! We are particularly grateful for the upgrade to the Thomas Edison suite, which was extremely lovely. All of the staff very gracious. (The only thing that needs to be upgraded is the breakfast, to match the quality of the hotel.)
Stayed 2 nights in Jan 2024
Response from Lisa on Jan 23, 2024
Thank you Laurie for your wonderful review. We are delighted you enjoyed your stay with us and hope you will visit again soon.

10/10 Excellent

Markus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very nice rooms and perfect bed. Very friendly staff. We will be back for sure.
Stayed 1 night in Jan 2024
Response from Lisa on Jan 23, 2024
Thank you for your wonderful review Markus. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

8/10 Good

Waldina

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Lisa on Jan 23, 2024
Thank you for your recent hotel review Waldina. We are happy to hear you enjoyed your stay with us and hope you will visit us again soon.

4/10 Poor

Chad

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Super friendly staff and service, but terrible infrastructure. Granted we were there during a cold snap, but in two days we were moved to three different rooms, issues ranging from frozen pipes, leaks, power outages, fire alarms, etc. I wouldn’t stay here again for full price.
Stayed 1 night in Jan 2024
Response from Lisa on Jan 21, 2024
Thank you Chad for your recent review. Our sincere apologies your expectations were not met during your stay with us. We truly appreciate your valuable feedback and have passed this information along to the appropriate department managers as well as the general manager to be addressed.

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lisa on Jan 15, 2024
Thank you Bridget for your recent review. We are delighted you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay. The staff was fantastic and we loved the property
Stayed 2 nights in Jan 2024
Response from Lisa on Jan 15, 2024
Thank you Lucas for your great review. We are so happy you enjoyed your stay with us and look forward to hosting you again soon.

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to walk. Beautiful scenery
Stayed 1 night in Jan 2024
Response from Lisa on Jan 15, 2024
Thank you Christine for your wonderful review . We are delighted you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Sandie

Liked: Cleanliness, staff & service, property conditions & facilities
People were amazing. Check in was quick and the valet was so nice and even went to my car to get my phone cord. This place rocks!
Stayed 1 night in Jan 2024
Response from Lisa on Jan 14, 2024
Thank you Sandie for your wonderful review. We are so happy you were will taken care of during your stay with us and hope you will visit us again soon.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place lives up to the hype in customer service. I forgot my dress shirt for a very important date with my girlfriend and I asked the front desk where I could find a shirt. The front desk employee said he could probably find a shirt that I could borrow for the night…which he did. He saved not only the date but also some cash so didn’t have to buy and new shirt. Truly above and beyond top notch service. I shall be back!!
Stayed 1 night in Dec 2023
Response from Lisa on Jan 14, 2024
Thank you so very much Matthew for your wonderful review. Very excited to share it with our team. We are so happy to know you enjoyed your stay with us and hope you will visit us again soon.

10/10 Excellent

Christa, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Lisa on Jan 30, 2024
Thank you for your recent review Christa. We are delighted you enjoyed your stay with us and hope you will visit again soon.

10/10 Excellent

Brandi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a real classy place and the room was really cozy. My boyfriend and I enjoyed staying here.
Stayed 2 nights in Dec 2023
Response from Lisa on Jan 8, 2024
Thank you Brandi for you recent review. We are happy to know you enjoyed your stay and hope you will visit us again .

10/10 Excellent

Joseph, Pueblo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice receptionist, very nice old hotel with modern upgrades but tastefully done to keep the old charm intact.
Stayed 1 night in Dec 2023
Response from Lisa on Jan 8, 2024
Thank you for your recent review Joseph. We are so happy to know you enjoyed your stay with us and hope you will visit us again.

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa on Jan 8, 2024
Thank you Natasha for your wonderful review. We are delighted you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful and quiet hotel with such friendly staff and a fun surrounding environment!
Stayed 2 nights in Dec 2023
Response from Lisa on Jan 1, 2024
Thank you for your wonderful review Joanna. We are delighted you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

CHRISTINA

Stayed 1 night in Dec 2023
Response from Lisa on Jan 1, 2024
Thank you for your wonderful review Christina. We are delighted you enjoyed your stay with us and hope you will visit again soon.

10/10 Excellent

Laura

Traveled with partner
Liked: Amenities
We’ve loved this property. We don’t mind some of the little details of staying in historic places. It’s not brand new and perfect but it’s wonderful and warm. I love being in places where so many others have made memories.
Stayed 2 nights in Dec 2023
Response from Lisa on Dec 29, 2023
Laura thank you so much for your review. We are happy to know you had an enjoyable stay and hope you will visit us again soon.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa on Dec 29, 2023
Thank you so much Mary for your wonderful review. We are happy to know you enjoyed your stay and hope you will visit us again soon.

10/10 Excellent

Cindy

Stayed 1 night in Dec 2023
Response from Lisa on Dec 29, 2023
Thank you for your recent review Cindy. We are delighted you enjoyed your stay with us and hope you will visit us again soon.