Ratings based on 1,239 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Beautiful old hotel with the charm of the 1800's

Posted Nov 13, 2017
Pros: Staff is helpful, the hotel is beautiful and Manitou is a wonderful place. We hiked up Pikes Peak straight from the hotel!
Location: We hiked up Pikes Peak straight from the hotel! You can also walk up to the Cog Railway. Garden of the Gods is close
Great staff and facility! We love staying here! We have stayed before and love returning. Old world charm and modern amenities. Central location in Manitou Springs!
Comment from Hotel Management
Nov 15, 2017 by Brian, Guest Services, Hotel Management
Our teams are always pleased when you come back and visit us. Thank you, we are looking forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and good location.

Posted Nov 13, 2017
Pros: The Location at Manitou Springs.
Cons: It will be nice if some of the smaller rooms are a little larger but also maybe a little better view instead of facing the a A/C unit system.
Location: Excellent location and close to the mountains
We had great experience on this property. The breakfast was very good. Only one negative Is our room is a little small and faces the A/C united. Overall the area is great and staff were all nice..
Comment from Hotel Management
Nov 14, 2017 by Brian, Guest Services, Hotel Management
Thank you for staying with us. We are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Excelent hotel

Posted Nov 11, 2017
We were very surprise of how nice was the hotel and the staff was first class. The room was spacious and very confortable.
Comment from Hotel Management
Nov 11, 2017 by Brian, Guest Services, Hotel Management
Our teams are pleased you enjoyed your time with us. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very accommodating/ great for a weekend getaway

Posted Nov 9, 2017
We got a great deal online for a studio room for 2 nights. Our room was nice with historical details in the furniture and window treatments and decor. Some things could've used touching up like the floor tile grout and wiping down the bathroom wallpaper in spots. The heater made an awful noise which made for a long night. The manager, Brian, was very sympathetic and kind and amazingly upgraded us to the Henry Ford Suite. It was such a treat! We loved the fireplace and the jetted tub. He really went above and beyond to make sure we felt like appreciated guests. Thank you, Brian! The complementary breakfast had a great variety of choices for the health conscious and the carb-crazed. The Cliff House dining was a great experience as well. Each table was provided 2 servers who took good care of us. We recommend the Filet Mignon. It was delicious! Also, it was easy to park on the street next to the hotel. This hotel is close enough to enjoy the shopping area parallel to the hotel and Garden of the Gods (about 20min away).
Comment from Hotel Management
Nov 10, 2017 by Brian, Guest Services, Hotel Management
Our team is always pleased when we exceed our guest expectations. Thank you for staying with us. Our maintenance team has already fixed your concern. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Beautiful little weekend getaway from Denver

Posted Nov 6, 2017
Great spot in a really cool little mountain town. The breakfast - which was included - was great.
Comment from Hotel Management
Nov 7, 2017 by Brian, Guest Services, Hotel Management
Thank you for joining us. We are pleased you enjoyed your time here, and are looking forward to your next visit.
3 out of 5
by A verified traveler

I should have done more research on this hotel.

Posted Nov 2, 2017
Pros: Breakfast was good.
Cons: Parking, chairs, cabinets, arrangement of room
Location: Garden of the Gods, Cliff Dwellings, Cheyenne Mtn. Zoo, Will Rogers Shrine, Seven Falls
Parking was a real issue and the place had plenty of empty spots in their Valet area but wouldn't didn't allow self park into that area. The room was extremely small and the desk chair do to work was the most uncomfortable chair. Had to place pillows in this old fashioned wooden chair to make it more comfortable. The TV sits in a stand and the doors stood open.
Comment from Hotel Management
Nov 3, 2017 by Brian, Guest Services, Hotel Management
Thank you for staying with us. Our team is disappointed we did not exceed our expectations. The valet lot is only for our guest who wish to use valet services. Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Collins, Co

Posted Oct 30, 2017
Loved it! Great staff. Great food. Perfect. Would definitely stay again.
Comment from Hotel Management
Nov 1, 2017 by Brian, Guest Services, Hotel Management
Thank you for staying with us, we are looking forward to your next visit.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 30, 2017
Had a great stay with my girlfriend. Would recommend this hotel to all my friends.
Comment from Hotel Management
Nov 1, 2017 by Brian, Guest Services, Hotel Management
We are pleased you enjoyed your time with us. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from White Salmon, WA

Close to every attraction

Posted Oct 29, 2017
The hotel was very eloquent and the staff was very helpful and attentive. The room was clean and well accommodating. The hotel itself sits in the middle of town, just off the main drag. Easy walking distance to everything in town. The only detractors was the road work just outside the hotel. They started work very early.
Comment from Hotel Management
Oct 29, 2017 by Brian, Guest Services, Hotel Management
Thank you for staying with us. We are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, Ca

Wonderful place

Posted Oct 28, 2017
I chose this place for its out of the city location . I immediately loved it. The staff were so polite and helpful. There was valet parking if you wanted for a minimal price and the rooms were clean and comfy. Shopping and restaurants within walking distance and last but not least an awesome buffet breakfast included with your stay! We will definitely come back!
Comment from Hotel Management
Oct 28, 2017 by Brian, Guest Services, Hotel Management
Our teams are always pleased when we exceed our guests expectations. Thank you for staying with us, we are looking forward to your next visit.