Ratings based on 1,266 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from manitou springs, Co

Beautiful classic hotel

Posted Dec 14, 2017
Antique decor with modern amenities , valet parking, awesome wait staff,
Comment from Hotel Management
Dec 14, 2017 by Brian, Guest Services, Hotel Management
We are pleased you enjoyed your time with us. Thank you, we are looking forward to your net visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Historic hotel in good location

Posted Dec 4, 2017
Pros: Location.
Best part of the hotel is the location! Staff were all very pleasant and helpful. Stayed in a suit on the third floor. Room was spacious. Bathroom was a little outdated, but had a spacious shower. Valet parking is only $10. Good breakfast consisting of tropical fruit, cereal, English breakfast options, etc.
Comment from Hotel Management
Dec 5, 2017 by Brian, Guest Services, Hotel Management
Our teams are pleased you enjoyed your time with us. Thank you for staying at the historic Cliff House. We are looking forward to your next visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Very nice hotel and friendly staff. Spacious suite with quality decor and amenities. Valet parking, great location. We stayed in the Teddy Roosevelt suite. Great way to spend the last night of our anniversary trip! We will definitely be staying here again on future trip.
Comment from Hotel Management
Dec 5, 2017 by Brian, Guest Services, Hotel Management
Happy Anniversary! Our teams were pleased to be apart of you celebratory weekend. Thank you, we are looking forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2017
Restaurant staff and meals very good! Complimentary breakfast was delicious and served in a large quaint room. Enjoyed all of the history displayed on the walls of the inn. Overall lovely stay.
Comment from Hotel Management
Nov 30, 2017 by Brian, Guest Services, Hotel Management
Our teams are pleased you enjoyed your time at the historic Cliff House. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Faclon, Co

Much Better Than Expected

Posted Nov 26, 2017
Pros: Location, staff, amenities and ambience. And the coffee at breakfast was great.
Cons: The city is doing road construction and has cones lined up in front of the hotel. That isn't their fault, but it's not helpful.
Location: Location is perfect. Walking distance to shops, bars and restaurants. But, being a block away keeps the noise level down.
Booked this place last minute and we were very happy with our choice. All the charm and romance of an old hotel with history, but with newer comfort features added. The staff was really friendly and professional, and the hotel location is perfect. We are already planning a return trip to the Cliff House.
Comment from Hotel Management
Nov 27, 2017 by Brian, Guest Services, Hotel Management
Our teams are pleased you enjoyed your time with us. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

What an amazing hotel!!!

Posted Nov 20, 2017
We live every moment of our stay at the Cliff House!! We will return soon!!
Comment from Hotel Management
Nov 20, 2017 by Brian, Guest Services, Hotel Management
Our teams are pleased you enjoyed yourselves at the historic Cliff house. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Beautiful old hotel with the charm of the 1800's

Posted Nov 13, 2017
Pros: Staff is helpful, the hotel is beautiful and Manitou is a wonderful place. We hiked up Pikes Peak straight from the hotel!
Location: We hiked up Pikes Peak straight from the hotel! You can also walk up to the Cog Railway. Garden of the Gods is close
Great staff and facility! We love staying here! We have stayed before and love returning. Old world charm and modern amenities. Central location in Manitou Springs!
Comment from Hotel Management
Nov 15, 2017 by Brian, Guest Services, Hotel Management
Our teams are always pleased when you come back and visit us. Thank you, we are looking forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and good location.

Posted Nov 13, 2017
Pros: The Location at Manitou Springs.
Cons: It will be nice if some of the smaller rooms are a little larger but also maybe a little better view instead of facing the a A/C unit system.
Location: Excellent location and close to the mountains
We had great experience on this property. The breakfast was very good. Only one negative Is our room is a little small and faces the A/C united. Overall the area is great and staff were all nice..
Comment from Hotel Management
Nov 14, 2017 by Brian, Guest Services, Hotel Management
Thank you for staying with us. We are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Excelent hotel

Posted Nov 11, 2017
We were very surprise of how nice was the hotel and the staff was first class. The room was spacious and very confortable.
Comment from Hotel Management
Dec 2, 2017 by Brian, Guest Services, Hotel Management
Our teams are pleased you enjoyed your time with us. Thank you, we are looking forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very accommodating/ great for a weekend getaway

Posted Nov 9, 2017
We got a great deal online for a studio room for 2 nights. Our room was nice with historical details in the furniture and window treatments and decor. Some things could've used touching up like the floor tile grout and wiping down the bathroom wallpaper in spots. The heater made an awful noise which made for a long night. The manager, Brian, was very sympathetic and kind and amazingly upgraded us to the Henry Ford Suite. It was such a treat! We loved the fireplace and the jetted tub. He really went above and beyond to make sure we felt like appreciated guests. Thank you, Brian! The complementary breakfast had a great variety of choices for the health conscious and the carb-crazed. The Cliff House dining was a great experience as well. Each table was provided 2 servers who took good care of us. We recommend the Filet Mignon. It was delicious! Also, it was easy to park on the street next to the hotel. This hotel is close enough to enjoy the shopping area parallel to the hotel and Garden of the Gods (about 20min away).
Comment from Hotel Management
Nov 10, 2017 by Brian, Guest Services, Hotel Management
Our team is always pleased when we exceed our guest expectations. Thank you for staying with us. Our maintenance team has already fixed your concern. Thank you, we are looking forward to your next visit.