Ratings based on 183 Verified Reviews

4.0 out of 5
79% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Nov 14, 2017
Basic, clean hotel. No frills but had everything we needed for a night stay in Manizales. The bed was very hard though. And the hotel is located in downtown which is a walkable area, but not the most pleasant area of Manizales to visit.
Comment from Hotel Management
Nov 17, 2017 by Germán M., Hotel Management
Su opinión es muy importante para nosotros, muchas gracias.
2 out of 5
by A verified traveler from Paris

old hotel. attention scam with vat.

Posted Sep 18, 2017 on Ebookers
old hotel with decoration of the 1970s. breakfast without any interest
5 out of 5
Recommended
for Everyone
by A verified traveler from Curacao

Great hotel for the price

Posted Sep 15, 2017
Wonderful hotel at the city centre with friendly staff and great restaurant for a good price!
Comment from Hotel Management
Sep 24, 2017 by Germán M., Hotel Management
Le esperamos de nuevo, muchas gracias por sus comentarios.
4 out of 5
by A verified traveler

Posted Jul 11, 2017 on Hotels
Comment from Hotel Management
Jul 27, 2017 by German M, Hotel Management
Muchas gracias por su opinión.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York State

Pleasant hotel. Polite and helpful staff.

Posted Jul 9, 2017 on Orbitz
Pros: I liked the cleanliness, the food and the staff's willingness to help. Decent food for lunch and dinner.
Cons: The breakfast could be better. For example, they could add plain yoghurt with no sugar (they only have the super sweet variety).
Location: The hotel is in the center of town so it is good if you have things to do in the center. Check out other hotel Estelar in other parts of town.
The hotel is in the center of town. It can get very noisy on weekends as there is a discotheque somewhere near. If your room is away from the street, you can easily solve the problem with earplugs. It is quiet the rest of the time.
Comment from Hotel Management
Jul 27, 2017 by Germán M., Hotel Management
Muchas gracias por su opinión, nos ayuda a mejorar cada día.
3 out of 5
by A verified traveler

It is in a great, area so you should explore.

Posted Jun 22, 2017 on Hotels
It was okay, but just okay. The nearby bars and clubs blared their music until the wee hours of the morning. The breakfast buffet was lacking, but the dinner special of the day was good.
Comment from Hotel Management
Jul 5, 2017 by German M, Hotel Management
Su opinión es muy importante para nosotros, nos ayuda a mejorar cada día.
5 out of 5
by Ruben

Posted Jun 4, 2017 on Hotels
Everything was excellent from the people to the dining room, service etc.
Comment from Hotel Management
Jun 13, 2017 by German M, Hotel Management
Es un gusto atenderle, muchas gracias por su opinión.
4 out of 5
by Thomas

Moist and Mountainous Manizales

Posted Mar 15, 2017 on Hotels
Lovely junior receptionist Sebastian speaks good English and helps with all arrangements.
Comment from Hotel Management
Apr 4, 2017 by German M, Hotel Management
Es un gusto atenderle, muchas gracias.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2016
Its a nice hotel but there is a lot of music outside. If you are really tall like me the bed is too short
Comment from Hotel Management
Dec 31, 2016 by Germán M., Hotel Management
Muchas gracias por su opinión.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, in the middle of everything

Posted Dec 17, 2016
Excellent location, excellent service. The beds needs to be more confortable
Comment from Hotel Management
Dec 29, 2016 by Germán M., Hotel Management
Agradecemos sus comentarios.