Ratings based on 37 Verified Reviews

4.2 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a safe and nice area

Posted Mar 22, 2017
Hotel has restaurants and shops in walking distant and is nice and clean. Staff does not speak any English at all (pretty much the same everywhere).
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Manizales, quiet area

Posted Mar 20, 2017
Very friendly and nice service. Big room with comfortable beds. Good wifi, flat tv. Nice breakfast with wide option of hot and cold dishes. It was a bit cold in the room. Shower in general ok but needs some renovation recarding facilities. Very safe and quiet area. It takes by bus 10 minutes to reach center.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay area California

nice hotel nothing close to do

Posted Feb 28, 2017
Pros: nice room
Cons: the showers
Location: nothing close
I liked the hotel but there wasn't anything within walking distance to do
4 out of 5
by A verified traveler

good hotel with helpful staff. good location

Posted Dec 19, 2016 on Hotels
A good hotel with helpful and friendly staff. One advantage is that it is in a good location with access to automatic tellers and a variety of restaurants. Also not far in a taxi or bus to the downtown area. The room was spacious and clean. Hot water worked well. The breakfast was simple but good. There is parking access. WiFi okay. The only criticism was that with the computer downstairs the Internet access was not consistent. Still a goodles hotel in a convenient location.
Comment from Hotel Management
Feb 9, 2017 by General Manager, Hotel Management
Thanks for your comments
5 out of 5
by sean from new york

great everything

Posted Apr 24, 2016 on Hotels
this hotel was wonderful, the check-in process took a little longer. But it's a quiet Hotel, spacious rooms, great neighborhood if not the best in manizales. 5 star, would definitely stay here again
Comment from Hotel Management
Aug 12, 2016 by General Manager, Hotel Management
Thanks, We will consider your suggestions
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 24, 2016
A little noisy due to nearby food stores at night and city activity during the day, I stayed 3 nights at the 4th floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Midwest USA

Good location

Posted Feb 19, 2016
This was a great place to stay. It was close to public transportation. We felt very comfortable walking around.
Comment from Hotel Management
Oct 27, 2016 by v, Hotel Management
Quiero Expresarle mis agradecimientos por su manifestación de satisfacción en cuanto al servicio recibido durante su estadía en el Hotel; es de gran orgullo conocer estas apreciaciones cuando se ha dedicado tiempo y esfuerzo en lograrlo.
4 out of 5
by A verified traveler

A comfortable stay

Posted Nov 28, 2015 on Hotels
We loved Manizales, and Veruna was a comfortable no-frills hotel. The rooms are very clean, good beds, there's water hot (sometimes a challenge in Colombia) and the service is excellent. The staff was tremendously accommodating. Ask and thou shalt receive. This is not, however, to say that there weren't some glitches. The Internet was on the blink our last night and still hadn't been fixed by late morning the following day. And whatever you do, do not request laundry service. For about half a washer full of clothes, we paid $40.
Comment from Hotel Management
Apr 9, 2016 by GERENCIA, Hotel Management
Gracias por sus comentarios. esperamos su pronta visita
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Best Choice for Foreigners Traveling To Manizales

Posted Nov 14, 2015
Pros: Everything
Cons: Friendlier Staff
Location: Centrally located .. everything you need is in walking distance
I stayed at this hotel for 5 nights in September 2015. I must say I was blown away by my experience here. It certainly is comparable to a high end chain in the states. Pillow top bed, huge room, flat screen tv, good wifi, extremely competent staff (if not overly friendly), and as is usual in Colombia, spotlessly clean. If you are traveling from the states then you will be alarmed by the low price, but you are getting a H il to n style room for half of what a Su p er 8 costs in the states. I actually extended my stay by 3 days in Manizales due to the fact that I was so tired from traveling and the room was so comfy it was the perfect place to relax and catch my breath. An easy 10 minute walk up to Juan Valdez (the Colombian starbucks) and lots of food options more than you will ever try in one trip, and a big US Style shopping mall. Of course, no one will speak English (folks you are in Colombia).
Comment from Hotel Management
Feb 5, 2016 by gerencia, Hotel Management
gracias por su amable comentario, esperamos volver a tenerle en colombia
3 out of 5
by Luis from Miami

Posted Sep 12, 2015 on Hotels
Great location
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Quiero Expresarle mis agradecimientos por su manifestación de satisfacción en cuanto al servicio recibido durante su estadía en el Hotel; es de gran orgullo conocer estas apreciaciones cuando se ha dedicado tiempo y esfuerzo en lograrlo.