Free daily continental breakfast

Reviews of AmericInn by Wyndham Mankato Event Center

2.5 out of 5
AmericInn by Wyndham Mankato Event Center
240 Stadium Road, Mankato, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1007 reviews" "
Rating 8 - Good. 305 out of 1007 reviews" "
Rating 6 - Okay. 71 out of 1007 reviews" "
Rating 4 - Poor. 30 out of 1007 reviews" "
Rating 2 - Terrible. 8 out of 1007 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Audra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Poop and hot tub weee nice but lobby was very humid. There were a couple holes in the doors of our room and the bathroom doorknob needs to be replaced. The rest of the property were very nice. I wish we had time to use the whirlpool in our room.
Stayed 1 night in Mar 2024

10/10 Excellent

Janaya

Liked: Staff & service
Our toilet was clogged upon arrival, they were unable to fix it and upgraded us immediately.
Stayed 1 night in Mar 2024
Response from Katie on Mar 19, 2024
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay. We are pleased that staff promptly resolved the issue with your toilet. We hope to serve you again on your next visit to Mankato!

10/10 Excellent

kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Neat and clean! Pool area and gym equipment neat and well set up!
Stayed 1 night in Mar 2024
Response from Katie on Mar 7, 2024
Thank you for taking the time to provide us your feedback. I am pleased you found the facility to be neat and clean! We hope to serve you again on your next visit to Mankato.

2/10 Terrible

DaJanae

Business traveler, Traveled with partner
The service wasn't the best. Room was very cold.
Stayed 1 night in Feb 2024
Response from Ashley on Feb 29, 2024
Thank you for staying with us. We appreciate the feedback you have provided and would like to connect more on your stay in what we can do better!

8/10 Good

Tim

Liked: Staff & service
close to campus
Stayed 1 night in Feb 2024
Response from Sydney on Feb 25, 2024
Thank you for taking the time to share your feedback. We're delighted to hear that our location's proximity to campus met your expectations. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with us. If there's anything else we can do to improve, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Cheri

Traveled with family and small children
Liked: Cleanliness, staff & service
It was fine, but definitely not worth the price paid. Our room and bathroom were both small, and some items were in need of maintenance/updating.
Stayed 1 night in Feb 2024
Response from Mgr Preston on Feb 19, 2024
Dear Guest Cheri - Thank you for staying with us and taking the time to fill out a review. We do have 16 different room types and on your next visit please consider reserving a larger room. If you have specific items that need maintenance please share with us so we can fix those items prior to the next guest arrival. We hope you give our hotel another try on your next visit to the Greater Mankato area!

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Katie on Feb 15, 2024
Thank you for your valued feedback. I am pleased you enjoyed your stay with us!

8/10 Good

Leon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to campus with lots of walkable food choices
Stayed 1 night in Feb 2024
Response from Sydney on Feb 5, 2024
Thank you for taking the time to share your feedback. We're pleased to hear that our hotel's proximity to the campus and the variety of walkable food choices added to your overall experience. Your insights are valuable to us, and we appreciate your positive rating.If there are specific areas where we could improve and earn that extra star, please feel free to share your thoughts. We are committed to providing the best possible experience for our guests and always welcome suggestions for enhancement.We hope to have the pleasure of hosting you again in the future. Safe travels and warm regards!

10/10 Excellent

Stan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such nice people
Stayed 1 night in Jan 2024
Response from Katie on Feb 3, 2024
Thank you for taking the time to provide us with your valued feedback. I am happy to hear our staff accommodated you well during your stay with us. We look forward to serving you again in the future!

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean & quiet with lots of food options very close by. Spacious room with great amenities & a comfortable bed.
Stayed 1 night in Jan 2024
Response from Katie on Feb 3, 2024
Thank you for taking the time to provide us with your valued feedback. We are happy you had a comfortable night's stay with us!

10/10 Excellent

Christina, Mankato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Clean. Quiet.
Stayed 1 night in Jan 2024
Response from Katie on Feb 3, 2024
Thank you for taking the time to provide us with your feedback. We are happy to hear that you enjoyed your stay with us!

8/10 Good

Avie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we did not like was the low toilets. For older people they are very difficult to get too and get up again, Most of us have knee issues and back issues. We would also like to see a handle bar in the showers for older to people to hang onto as not to slip and fall. We loose our balance very easy.
Stayed 1 night in Jan 2024
Response from Ashley on Jan 31, 2024
Thank you for staying with us, we appreciate the feedback and will get this replaced.Thank you!

8/10 Good

Mindy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the property was neat and clean.
Stayed 1 night in Jan 2024
Response from Ashley on Jan 31, 2024
Thank you for staying with us! We appreciate your feedback!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Skip
Stayed 1 night in Jan 2024
Response from Ashley on Jan 28, 2024
Thank you for your review. We appreciate your feedback!

10/10 Excellent

Carla

Stayed 1 night in Jan 2024
Response from Ashley on Jan 28, 2024
Thank you for staying with us! We appreciate your review!

10/10 Excellent

Virginia

Stayed 1 night in Jan 2024
Response from Katie on Feb 15, 2024
Thank you for taking time to leave us your feedback. I am happy you enjoyed your stay with us!

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to MSU
Stayed 1 night in Jan 2024
Response from Sydney on Jan 22, 2024
Thank you, Todd. We appreciate your feedback and are glad to provide amenities such as being close to the MSU campus.

8/10 Good

Gregory

Stayed 1 night in Jan 2024
Response from Sydney on Feb 10, 2024
Thank you for taking the time to rate our hotel. We're glad to hear that you enjoyed your stay with us. If there are any specific areas where we can improve, please don't hesitate to let us know. We value your feedback and hope to welcome you back for an even better experience in the future.

10/10 Excellent

Misty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stagg was incredibly helpful and very friendly. We were able to check in easily and get to our room right away. We will stay here anytime we need a hotel in Mankato.
Stayed 1 night in Jan 2024
Response from Sydney on Jan 22, 2024
Misty, thank you for your great review. We are glad our staff was helpful and friendly and hope that we can continue to provide great service for your upcoming stays!

10/10 Excellent

Mindy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sydney on Jan 10, 2024
Thank you Mindy for leaving us a great review. We hope we can host you again soon with the same great experience.

10/10 Excellent

jeremy

Stayed 1 night in Jan 2024
Response from Sydney on Jan 8, 2024
Jeremy, thank you for your wonderful review. We hope we can host you again soon.

10/10 Excellent

bill

Stayed 1 night in Dec 2023
Response from Sydney on Jan 6, 2024
Bill, thank you for your great review. We hope we can host you again soon with the same wonderful exeperience!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You could walk around and feel safe
Stayed 1 night in Dec 2023
Response from Sydney on Jan 2, 2024
Thank you so much for sharing your experience! We're thrilled to hear that you felt safe while walking around. The safety and well-being of our guests are top priorities for us, and it's gratifying to know that our efforts are making a positive impact. We strive to create a secure and welcoming environment for everyone, and your feedback reinforces our commitment to maintaining that standard. We appreciate your kind words and look forward to welcoming you back for another safe and enjoyable experience in the future.

10/10 Excellent

andrea

Staff welcoming, great breakfast. Clean. Great property!
Stayed 1 night in Dec 2023
Response from Sydney on Dec 28, 2023
Andrea, thank you so much for your wonderful review! We're thrilled to hear that our staff made you feel welcome, and that you enjoyed the great breakfast. Maintaining a clean and comfortable environment is a top priority for us, and it's fantastic to know that you found the property to be great.Your positive feedback is truly appreciated, and it motivates us to continue providing excellent service. If there's anything specific you loved about your stay or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back in the future!Best regards,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Sydney on Dec 28, 2023
Rebecca, thank you for choosing to stay with us and for taking the time to leave a rating. We're thrilled to see that you had an overall positive experience during your stay. Your satisfaction is important to us, and we appreciate your support.If there are any specific aspects of your stay that you would like to share or if there's anything we can do to make your next visit even more enjoyable, please feel free to reach out. We value your feedback and look forward to welcoming you back in the future.Warm regards,

10/10 Excellent

Lynette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Common areas of hotel needed some cleaning ie stairways, windows.Our room was great
Stayed 2 nights in Dec 2023
Response from Sydney on Dec 28, 2023
Lynette, thank you for taking the time to share your feedback with us. We appreciate your comments and are delighted to hear that you found your room to be great. Your satisfaction is our top priority.We apologize for any inconvenience you experienced in the common areas. Please be assured that we take your concerns seriously, and we will address the issues you mentioned to ensure a more pleasant experience for our guests in the future. Your feedback is invaluable to us, and we use it to continually improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

10/10 Excellent

Dean

Stayed 2 nights in Dec 2023
Response from Sydney on Dec 28, 2023
Dean, thank you for the review. We hope we can host you again with the same wonderful experience.

10/10 Excellent

Adan

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023
Response from Sydney on Dec 25, 2023
We are happy you enjoyed your stay! Thank you for the great review. We hope to host you again soon.

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Sydney on Jan 22, 2024
Hi Jason, thank you for the great review. We hope we can host you again soon!

10/10 Excellent

Jaden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sydney on Dec 28, 2023
Hi Jaden, Thank yyou for your wonderful review. We hope we can host you again soon.

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sydney on Dec 18, 2023
Hi Randall, thank you for your review. We hope we can host you again soon.

10/10 Excellent

Bob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect pit stop
close to campus and clean and nice breakfast
Stayed 1 night in Dec 2023
Response from Sydney on Dec 18, 2023
Hi Bob thank you for your wonderful review. We hope we can host you again soon.

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Earlier this year we got into bed at the hotel and found a plastic knee brace in the bed. Also some socks there. The staff came and changed the sheets then have us a free night in a very nice room for our next visit. The next visit was fine. This recent visit the toilet had urine and splatter on the toilet seat. Not under the seat, but on the seat. Not going back.
Stayed 2 nights in Dec 2023
Response from Katie on Dec 20, 2023
I am writing to you to apologize for the housekeeping issues that you received while staying with us. I want to ensure you that this is by no means our level of service that we want to give our guests. We expect high standards from our housekeeping staff and unfortunately we failed. I have addressed this situation with the Housekeeping Manager to prevent this from happening again.Please accept my apologies. I have gone into your stay and placed a 50 refund plus taxes. If I can be of any further help in the future, please feel free to call me personally.

10/10 Excellent

Francisco, Chula Vista

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Katie on Dec 11, 2023
Thank you for taking the time to provide us with your feedback. I am pleased you enjoyed your stay with us!

8/10 Good

Tom

Traveled with family
Liked: Property conditions & facilities, room comfort
We were not aware that the motel does not provide cleaning services to your room daily. They have a policy to provide it every 3 days. linens were available at the desk but vacuuming etc did not happen.
Stayed 4 nights in Nov 2023
Response from Katie on Dec 11, 2023
Thank you for taking the time to provide us with your feedback. I am sorry you did not receive full cleaning service during your stay. Although our general policy is to provide those services every 3 days, if a guest expresses interest in having their room serviced we should be providing that service. Thank you for bringing this to my attention. We hope to have the opportunity to serve you again and provide a more comfortable stay.

10/10 Excellent

Lori

Stayed 1 night in Nov 2023
Response from Katie on Dec 20, 2023
Thank you for taking the time to tell us about your stay. I am happy you had a pleasant stay!

4/10 Poor

Patricia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Booked the room through Hotels.com. We had 5 people in the room- 3 adults and 2 teenagers. The room stated 2 queen beds and a couch, so room for 5. I also requested accessible if available. I was contacted by AmericInn by Wyndham Mankato Event Center sent you a message: Hi Patricia, our rooms with 2 queen beds do not have accessible bathrooms in them. All of my accessible rooms are booked for the night of 11/24. However, there is a guest coming in that booked a single queen accessible room. I could possibly reach out to him and see if he is willing to change room types. Would you like me to do that? I answered:No- we have 5 people- a single queen bed will not be enough! The accessibility issue won't be as big a deal- we will just help him if he needs to take a shower. Forgot to request a rollaway cot- would that still be possible? Thanks for the offer of a potential change. Hotel: Unfortunately, we do not have any rollaways either. I am going to room assign you to a double queen that’s bigger than most. Just in case you decide to bring an air mattress. We do have a foam mattress topper (it’s pretty comfortable) that we could lay on the ground if you think that would be helpful? Me:That would be great, thank you! When we arrived, there was a large 2 queen room with no couch, no rooms that would fit 5 people, no extra mattress to put on the floor and when we asked about options, they could have put us in adjoining rooms for another $125- no big discount (our room was $135).
Stayed 1 night in Nov 2023
Response from Ashley on Dec 4, 2023
Thank you for your review. I am so sorry for the confusion and inconvenience during your stay. Please feel free to reach out during your next stay in Mankato and we will accomodate you accordingly.

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced Friendly staff Great breakfast Clean and comfortable
Stayed 1 night in Nov 2023
Response from Ashley on Dec 4, 2023
Thank you for staying with us! We apprexiate the feedback you provided!

4/10 Poor

Eunice

Disliked: Staff & service, amenities, property conditions & facilities
Perfect location. Amenities could have worked better
Stayed 3 nights in Nov 2023
Response from Ashley on Dec 4, 2023
Thank you for your review! We appreciate your time in filling out a review and bringing this to our attention.

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, quiet, good beds, decent breakfast and proficient staff
Stayed 1 night in Nov 2023
Response from Sydney on Nov 22, 2023
Hi Gwen, thank you for the great review. We hope we can host you again soon!

10/10 Excellent

Annie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Pool hottub area clean and well maintained. Little amenities really make you feel welcome! Coffee, tea, hot chocolate and lemon water available 24 hours! Staff was great, rooms cleaned very well ! Definitely reccomend!!!!
Stayed 1 night in Nov 2023
Response from Sydney on Nov 21, 2023
Hi Annie, thank you so much for your wonderful review! We hope we can host you again soon and provide the same wonderful experience or better.

10/10 Excellent

Akorede

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good location
Stayed 1 night in Nov 2023
Response from Sydney on Nov 21, 2023
Thank you, Akorede for your wonderful review. We hope we can host you again soon!

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, room was clean, breakfast was great. Will definitely stay here next time we're in Mankato!
Stayed 1 night in Nov 2023
Response from Ashley on Nov 20, 2023
Thank you for staying with us! We appreciate your feedback you have provided.

10/10 Excellent

Lorrie

Stayed 1 night in Nov 2023
Response from Katie on Dec 11, 2023
Thank you for taking the time to provide us with your feedback. I am pleased you enjoyed your stay!

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good distance from everything, quite even though the hotel was busy and get spacious room
Stayed 1 night in Nov 2023
Response from Ashley on Nov 20, 2023
Thank you for staying with us! We value your feedback!

8/10 Good

Lisa

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Katie on Nov 14, 2023
Thank you for taking the time to tell us about your stay at the AmericInn. We are happy you enjoyed your stay with us!

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MGR Preston on Nov 6, 2023
Dear Bryan, Great to hear from you and we are thrilled you enjoyed your stay at the AmericInn Hotel & Event Center. Happy Holidays to you and your entire family!

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by front desk staff
Stayed 1 night in Oct 2023
Response from Katie on Nov 3, 2023
Thank you for the wonderful review. We are happy you enjoyed your stay with us and also found the customer service to be excellent!

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful room, great breakfast options. I would definitely stay there again
Stayed 1 night in Oct 2023
Response from Sydney on Oct 30, 2023
Thank you, Jeanetter for your wonderful review. We are happy to have provided such a great experience overall! We hope to host you again soon.

10/10 Excellent

Shaun, Hastings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel choice for family weekend! So convenient. Great lobby to hang out. Staff let us set up our potluck in lobby. Would definitely stay here again!
Stayed 2 nights in Oct 2023
Response from Sydney on Oct 30, 2023
Thank you for your wonderful review, Shaun. We are happy to provide such a wonderful choice for you to stay at while you attended family weekend! We hope we can host you again soon.