Ratings based on 128 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from St. Cloud, MN

Great Beds!!!

Posted May 22, 2017
Pros: All things....
Cons: One of the window curtain panels was unhooked or missing a hook and so draped poorly. An easy fix.
The woman who was working the desk when we arrived on Friday and then left on Sunday was WONDERFUL. Pleasant, friendly, personal, professional. Our room was great. Bed was wonderful!
Comment from Hotel Management
May 22, 2017 by Ashley, GSM, Hotel Management
Hi Tracy! Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We appreciate you bringing to our attention about the window curtain, We will get that looked at! Thank you for giving me the opportunity to give a verbal 'job well done' to Lorena who checked you in on Friday! We look forward to your next stay whenever you are in the area. Take Care, Ashley, GSM
4 out of 5
Recommended
for Everyone
by A verified traveler

Business meeting

Posted May 11, 2017
Good experience, my only complaint was the poor wifi quality
Comment from Hotel Management
May 12, 2017 by Ashley, GSM, Hotel Management
Thank you for taking the time to rate our property. We appreciate you taking the time to give us your feedback. Safe Travels, Ashley, GSM
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Clean, family friendly hotel

Posted Apr 3, 2017
I like Country Inn & Suites because they're clean, staff is friendly, and my 4 kids are welcomed, not out-of-place. Spacious rooms, clean and good-sized hot tub and pool, good free breakfast, all at a reasonable rate!
Comment from Hotel Management
Apr 5, 2017 by Amanda, Front Desk Supervisor, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you and your children feel welcome when staying with us. We look forward to seeing you the next time your travels bring you to Mankato.
5 out of 5
by A verified traveler

Posted Feb 10, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We appreciate your feedback. Safe Travels, Ashley, GSM
3 out of 5
by Amie

Posted Jan 29, 2017 on Hotels
We thought the adult time for the pool was to late. Would have rather it been 10pm not 11pm. Didn't get to relax in the hot tub at all. Tub was full of kids and it was after 10pm. Not all adults stay up that late!
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Hi Amie, I apologize for the concerns you shared with us regarding our pool hours. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Ashley, GSM
3 out of 5
by A verified traveler from minnesota

Fair

Posted Jan 24, 2017
This hotel room should be cheaper for the quality.
Comment from Hotel Management
Jan 27, 2017 by Amanda, Front Desk Supervisor, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.
4 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Very Good . We were there for a funeral . It was my first stay there . Would stay there again. Only there one night. Location and ease of access were excellent. I would like to have been able to get a bowl of cereal from front desk before bed. I have requested this at other hotels without a problem. Also think it would be nice to add sleepy time tea to your tea collection. Baked potato ordered from restaurant was hard, not fully cooked.
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for taking the time to write about your experience. We are delighted to read that you enjoyed your time here regardless of your reason for staying. I will consider some of your suggestions and discuss them with our team. We look forward to seeing you the next time your travels bring you to the area! Best regards, Amanda, Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean, reasonably priced hotel

Posted Jan 22, 2017
Very clean room, friendly staff, good breakfast and reasonable prices price. The attached restaurant looked like it had great food, but due to conference, we didn't get a chance to eat there. Fan in the bathroom didn't work well, but other than that, no problems with the basic, no frills room.
Comment from Hotel Management
Jan 22, 2017 by Ashley, Guest Service Manager, Hotel Management
Thank you for sharing with us your experience. We appreciate you taking the time to give us your feedback. We will take a look at the fan in your room, thank you for bringing it to my attention. We hope you get a chance to eat at our restaurant sometime in the near future! Safe Travels!
5 out of 5
by Rita

Posted Jan 17, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our property. We appreciate your feedback. Safe Travels, Ashley, GSM
4 out of 5
by Diane M

Posted Jan 8, 2017 on Hotels
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you for rating us, Diane!