Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Nice hotel but needed some updating.

Posted Oct 18, 2016
Pros: Location
Cons: I thought the room carpet was old. The bathroom corners were dirty.
Location: Perfect for a Mankato visit
I really liked that the breakfast buffet included real plates!
Comment from Hotel Management
Oct 20, 2016 by Ashley, GSM, Hotel Management
Hi Brigid, I apologize for the concerns you shared about your room and bathroom. I will talk to our housekeeping regarding your review. I am happy to hear you appreciate the way we do our breakfast. We appreciate your feedback! Take care,
5 out of 5
by A verified traveler from mpls, mn

Outside front door construction was only concern

Posted Oct 10, 2016
It was mostly excellent. The only slight concern I had was that the front entrance driveway was under construction, which was fine in itself. However, we arrived in the dark, and it was not clear or bright enough to say this is the actual entrance to the building. Make people feel welcome at the front door with brighter signs or something to ensure we were in the right place, was too dark, especially with the construction hazards, could've easily stepped off a sidewalk Crack or something like that. I'm sure it will be fine after the construction is complete, but didn't feel welcome or safe by the outside the door conditions. Everything else was fine though, great staff, clean room, and having axels bonfire right next door for dinner was awesome! Thanks!
Comment from Hotel Management
Oct 20, 2016 by Ashley, GSM, Hotel Management
Hi Mike, Thank you so much for taking the time to tell us about your stay! I most certainly appreciate your feedback and we will fix the lighting outside our front entrance way right away so our future guests do feel safe and welcomed. We hope our parking lot construction is a quick process! I am delighted to hear that you still had a wonderful stay and enjoyed your room and our attached restaurant! Safe Travels,
2 out of 5
by A verified traveler

Never again

Posted Aug 17, 2016 on Hotels
We were given the wrong room upon arrival. Hotel was all booked up so there was no other option for our family of 5 but to stay in the king size bed room with a whirlpool. We were given a roll away bed. That bed was all coil no cushion on it at all. My son had a terrible first night on it. He decided the floor was much more comfortable. The pool was really small.
Comment from Hotel Management
Aug 21, 2016 by General Manager, Hotel Management
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise and our team works hard to correct issues regarding guest room types. We take every action to make sure that all guests are affected as little as possible. Linda Osborne, GM
5 out of 5
by A verified traveler

Staff was friendly and rooms were excellent!

Posted Aug 3, 2016
Pros: Very comfortable rooms and great breakfast
Cons: Nothing.
Location: We went to the Minnesota Vikings Training Camp. The city was great.
Hotel was located at a very good location. provided excellent service.
Comment from Hotel Management
Aug 8, 2016 by Ashley, GSM, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay while visiting our town during the Vikings Training Camp. I hope you had a blast visiting them as well! Safe Travels,
3 out of 5
by A verified traveler from waseca, mn

Hairs in bathroom

Posted Jul 18, 2016
Hair on toilet paper and on sink, otherwise is was a nice room and hotel. Our room also didn't have a bathroom fan, so the mirror fogged and it was hard to get ready.
Comment from Hotel Management
Jul 23, 2016 by Ashley, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. Sincerely, Ashley, GSM
4 out of 5
by R Jason

This traveler left a rating score only Posted Jul 4, 2016 on Hotels
2 out of 5
by A verified traveler

Very disappointing

Posted Jun 27, 2016
Pros: Location
Cons: Update, clean and advertise the rooms for what they are.
Location: Good
This hotel was very disappointing. We had a room that was classified as a one bedroom suite. It appeared to be a larger standard room with a whirlpool in the corner where the second bed would normally be. The room was dated and not very clean. The staff was friendly accommodating. I would not recommend this hotel.
Comment from Hotel Management
Jun 30, 2016 by Linda Osborne, GM, Hotel Management
We regret to hear about your disappointment in the room you received and I am sorry that your overall experience was below what we believe we provide. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail.
5 out of 5
by Brenda

Posted May 31, 2016 on Hotels
I was in town for my daughters college graduation
Comment from Hotel Management
by Linda, Hotel Management
Hi Brenda, So glad you chose to stay with us while in town. Congratulations to your daughter! We hope to see you again when your travels brings you back in the area! Safe Travels, Ashley, GSM
4 out of 5
by A verified traveler

Posted May 30, 2016 on Hotels
Comment from Hotel Management
by Linda, Hotel Management
Thank you for your rating! We appreciate all reviews!
5 out of 5
by Verlene

Posted May 17, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Linda, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We look forward to your next stay. Safe Travels, Ashley, GSM