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Reviews of Courtyard Mankato Marriott

3 out of 5
Courtyard Mankato Marriott
901 Raintree Rd, Mankato, MN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 280 out of 431 reviews" "
Rating 8 - Good. 114 out of 431 reviews" "
Rating 6 - Okay. 20 out of 431 reviews" "
Rating 4 - Poor. 11 out of 431 reviews" "
Rating 2 - Terrible. 6 out of 431 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Barbara

We reserved a king size bed, and only got a room with two Queen size beds. The staff was friendly and attentive when we requested fresh towels, more soap and toilet paper. Our room was not cleaned while we were there because we only stayed for 2 nights.
Stayed 2 nights in Apr 2024

8/10 Good

Miracle

Traveled with family
Liked: Cleanliness, staff & service, amenities
It work out nice for what we were there for. It was close to Bethany College and that why we were there.
Stayed 2 nights in Apr 2024
Response from Antania on Apr 9, 2024
Thank you, we hope to see you again soon.

10/10 Excellent

Pamela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel because it was very clean and very quiet at night.
Stayed 2 nights in Mar 2024
Response from Antania on Mar 25, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Nora, Roscoe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We use the round booths with TV near the bar to unwind. Thanks!
Stayed 1 night in Feb 2024
Response from Antania on Feb 29, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your guest your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Areli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024
Response from Antania on Feb 9, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The supervisor is friendly and a Jilll of all trades. She was learning how to make specialty cocktails, Old Fashions and made an excellent drink on the house. We appreciate a learning environment and great hospitality.
Stayed 1 night in Jan 2024
Response from Maria on Jan 31, 2024
Hello Sarah,It was so much fun having you and your group stay with us at the Courtyard by Marriott in Mankato. Thank you for being so patient with me while I was in training. I had a great time serving you and learning. We hope to welcome you back when your travels bring you back to Mankato

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved the bar and restaurant
Stayed 2 nights in Jan 2024
Response from Antania on Jan 28, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kayla

Stayed 2 nights in Dec 2023
Response from Maria on Feb 5, 2024
Hello Kayla,Thank you for leaving us a review, we appreciate your kindness. We hope to welcome you back when your travels bring you to Mankato.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Super clean, great location
Stayed 1 night in Jan 2024
Response from Antania on Jan 9, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Catrina

Stayed 1 night in Jan 2024
Response from Antania on Jan 28, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I like the "modern" look, but was obviously under-staffed..
Stayed 1 night in Dec 2023
Response from Antania on Jan 5, 2024
Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I recognize your time is valuable and appreciate the feedback you have provided.We hope to welcome you back in the future.

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for the Christmas holiday and the hotel was convenient for our families.
Stayed 1 night in Dec 2023
Response from Antania on Dec 26, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Happy Holidays!We hope to welcome you again soon.

10/10 Excellent

Jessica

Stayed 2 nights in Dec 2023
Response from Antania on Dec 26, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. Happy Holidays!We hope to welcome you again soon.

10/10 Excellent

Nora, Roscoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a separate couch area for watching TV which is perfect for us. One can relax on the bed while the other catches up on the news.
Stayed 1 night in Dec 2023
Response from Antania on Dec 21, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Antania on Dec 22, 2023
Thank you so much.We hope to see you again soon.Enjoy your holidays.

10/10 Excellent

James N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and well setup. Slept good and hot water for walk in shower. Enjoyed the pool and nice work equipment. Wish they could have had dog friendly rooms. He got to stay with family so it all worked out. Nice friendly staff and we didn't have time to check out the food accommodation.
Stayed 2 nights in Dec 2023
Response from Antania on Dec 21, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

David

Stayed 1 night in Dec 2023
Response from Antania on Jan 8, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with your guest experience as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

KURT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Antania on Dec 21, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience..It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

michael

Liked: Cleanliness, room comfort
Just a quick getaway
Hotel, in itself was nice, comfortable and clean. The issue, with my stay was the coffee. I like my coffee in the morning. They do not offer any free coffee in the lobby, (granted, it is usually poor coffee but still) They have a "Bistro" where you can purchase a cup of coffee AFTER 6:30 am. but if you are an early riser as I am, you are SOL. Yes they do have a so called coffee service in your room, but it consists of the cheapest coffe make and coffee money can buy and at best makes colored water. COME ON! charge me $1 a night more and give me a coffe maker, even the crappy pod makers are better than what I found in the room. Really, really destroyed the entire experience of the hotel.
Stayed 1 night in Dec 2023
Response from Antania on Dec 21, 2023
Thank you for choosing to stay with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I recognize your time is valuable and appreciate the feedback you have provided. It is a Courtyard brand requirement that we have our Bistro and Starbucks offered for purchase. I appreciate you bringing it to our attention though and I will share your message with our leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and common areas were so well taken care of. The staff were very friendly and helpful!
Stayed 1 night in Nov 2023
Response from Antania on Nov 28, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Antania on Nov 28, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how clean and quiet the hotel was. Very lovely to stay at
Stayed 1 night in Nov 2023
Response from Antania on Nov 25, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great young lady at front desk when we checked in
Stayed 2 nights in Nov 2023
Response from Antania on Nov 13, 2023
Thank you for visiting The Courtyard by Marriott in Mankato. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Mitchell A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room layout was unique and very clean . The staff was great !
Stayed 1 night in Nov 2023
Response from Antania on Nov 13, 2023
Thank you so much,We appreciate and value your feedback.Hope to see you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Nov 2023
Response from Antania on Nov 13, 2023
Thank you so much, We appreciate and value your feedback. Hope to see you again soon.

8/10 Good

Arthur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet
Stayed 2 nights in Nov 2023
Response from Antania on Nov 7, 2023
Thank you so much,We appreciate and value your feedback.Hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Antania on Nov 2, 2023
Thank you for visiting The Courtyard by Marriott in Mankato. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Sep 2023
Response from Antania on Oct 19, 2023
Dear AshleyOn behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Antania on Oct 8, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness
Very nice, a little loud. Really only because we could here the baby in a room nearby. The TV kept cutting out and back on, so it was hard to relax and watch tv. Bed was nice and very clean.
Response from Antania on Nov 2, 2023
Thank you for choosing to stay with us. Your experience is not up to our standard.Hello Nicole,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.We hope to see you again soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Antania on Sep 11, 2023
Thank you so much for staying with us.We hope to see you again.

10/10 Excellent

mary

Stayed 1 night in Aug 2023
Response from Antania on Aug 23, 2023
Dear Mary,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

LaDonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for a venue
Stayed 1 night in Aug 2023
Response from Antania on Aug 13, 2023
Thank you. We hope to see you again.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and comfortable. Unfortunately I misread and thought that breakfast was provided, considering the cost of the room. It was not. I chose to go to an outside restaurant rather than pay the high prices of the on location option. Again the room was nice and clean, as I would expect it to be anytime I pay for a room.
Stayed 1 night in Aug 2023
Response from Maria on Aug 8, 2023
Dear Virginia, We truly appreciate your kind review and feedback. We hope to welcome you back in the future, we would love to offer you a stay for breakfast rate that would include breakfast or a free drink on us. Again, thank you for choosing to stay with us during your travel needs, we appreciate your business.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023
Response from Maria on Aug 8, 2023
Dear Adrian,Thank you for choosing to stay with us at the Courtyard by Marriott in Mankato during your travel needs. We truly appreciate your business and your kind review. We cannot wait to welcome you back in the future. Thank you

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Antania on Aug 2, 2023
Thank you. We hope to see you again soon.

10/10 Excellent

Lea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included would have been awesome!
Stayed 2 nights in Jul 2023
Response from Jasmine on Jul 28, 2023
We are sorry for the inconvenience! Thank you so much for the feedback!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly. Clean comfortable rooms. Great stay!
Stayed 1 night in Jul 2023
Response from Antania on Jul 27, 2023
Dear HeatherOn behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team of leaders as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tesha

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. In town for soccer and was able to relax
Stayed 1 night in May 2023
Response from Antania on Jul 19, 2023
thank you so much.We hope to see you again.

4/10 Poor

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
For over $400 I expected a lot more. No complementary breakfast. The toiletries were disappointing. There wasn’t even a simple “laundry bag”. For the price I paid I am very disappointed. Also no plug in for phone on right side of bed. Only on one side.
Stayed 1 night in Jul 2023
Response from Antania on Jul 19, 2023
Dear BrittanyI recognize your time is valuable and appreciate the feedback you have provided. We truly appreciate you choosing to stay at the Courtyard by Marriott in Mankato. Your loyalty means a lot to us, and we value your feedback.We understand that having free coffee and complimentary breakfast is a big attraction. Courtyard Brands world-wide offer The Bistro with refreshing breakfast choices in the morning and a variety of dinner and cocktail option in the evening. The Bistro also offers specialty beverages made with Starbucks coffee to help you get a jump on the day. We do offer complimentary coffee is our rooms and it is important that we uphold to this Marriott standard.I hope you choose to stay with us again, whenever your travels bring you back to the area.Guest Services SupervisorCourtyard by Marriott Mankato

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and the staff was courteous and tried to be helpful.Our issue was the TV service. We wanted to wind down and watch the baseball game,but they had very limited channel access. The guide came up, but the vast majority of channels were not accessible.We had access to only 5 local channels. When asked staff, the said that they didn't have streaming capability yet. The room cost $170 per night.
Stayed 2 nights in Jul 2023
Response from Antania on Jul 22, 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Antania on Jul 19, 2023
thank you so much.We hope to see you again soon.

10/10 Excellent

Jeremy

Stayed 1 night in Jul 2023
Response from Maria on Jul 5, 2023
Hello Jeremy,Thank you so much for your kind review. We hope to welcome you back when your travels bring you back to the Mankato area.

10/10 Excellent

Patrick

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Maria on Jun 26, 2023
Hello,Thank you so much for your kind review. We appreciate your time and thankful that you chose to stay with us at the Courtyard by Marriott in Mankato. Sincerely,

10/10 Excellent

Nicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was large and comfortable. Outstanding interior design, very clean, spacious bathroom, and even included streaming channels on the tv. I love this hotel!
Stayed 1 night in Jun 2023
Response from Maria on Jun 26, 2023
Hello,Thank you so much for your kind review. We appreciate your time and thankful that you chose to stay with us at the Courtyard by Marriott in Mankato. Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Antania on Jun 25, 2023
thank you.We hope to see you again.

10/10 Excellent

Gabrielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Jun 2023
Response from Maria on Jun 13, 2023
Hello Gabrielle,Thank you so much for your kind review. We appreciate your time and we're thankful you chose to stay at the Courtyard by Marriott in Mankato during your travels. I am excited to hear that you had a wonderful experience with our staff. We hope to welcome you back in the future!Sincerely,

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The best service
Stayed 1 night in May 2023
Response from Antania on May 29, 2023
thank you so much.hope to see you again soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Antania on May 7, 2023
Thank you so much.We hope to see you again soon.