Indoor pool

Reviews of Days Inn by Wyndham Mankato

2 out of 5
Days Inn by Wyndham Mankato
1285 Range St, Mankato, MN

Reviews

6.4
Rating 10 - Excellent. 125 out of 667 reviews" "
Rating 8 - Good. 195 out of 667 reviews" "
Rating 6 - Okay. 138 out of 667 reviews" "
Rating 4 - Poor. 106 out of 667 reviews" "
Rating 2 - Terrible. 103 out of 667 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Liked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever! Andy gave my room to someone else and didn’t want to fix it for me and then they didn’t give me a refund
Stayed 2 nights in Mar 2024
Response from A.P. General Manager on Mar 15, 2024
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.i

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay that is convenient location
Stayed 2 nights in Feb 2024
Response from A.P. General Manager on Mar 15, 2024
Thank you for your positive feedback. It encourages all of as we strive to provide exceptional guest experiences. Glad you found our a great place a great hotel to stay at, with a convenient location. We look forward to seeing you again soon.

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities
This was a comfortable place to stay.
Stayed 2 nights in Feb 2024
Response from A.P. General Manager on Mar 15, 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our hotel a comfortable place to stay. We look forward to seeing you again soon.

6/10 Okay

Mickel

Good location, quaint!
Stayed 1 night in Jan 2024
Response from A.P. General Manager on Mar 15, 2024
Thank you for evaluating our property. We are glad you found our location good. We hope to see you again soon.

10/10 Excellent

Nicole

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2023
Response from A.P. General Manager on Mar 15, 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. Glad to hear everything was good. We look forward to seeing you again soon.

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from A.P. General Manager on Mar 15, 2024
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access breakfast was average
Stayed 1 night in Dec 2023
Response from A.P. General Manager on Mar 15, 2024
Thank you for your four out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from A.P. General Manager on Mar 15, 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
We purchased a drive a tank experience, looked at so many hotels. This was reasonably priced and not far from where we needed to be. Awesome customer service when checking in. We booked 2 rooms, they accommodated what we wanted, asked preferences, and upgraded our king room to a king suite. Great low key breakfast, friendly staff, clean and comfortable rooms.
Stayed 2 nights in Nov 2023
Response from A.P. General Manager on Mar 15, 2024
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our hotel awesome. We look forward to seeing you again soon.

10/10 Excellent

Lonnie

Room was very clean and staff was polite and helpful
Stayed 1 night in Nov 2023
Response from A.P. General Manager on Nov 15, 2023
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. Happy to hear you found your room clean and our staff polite. We look forward to seeing you again soon.

2/10 Terrible

Kristina, Knoxville

Disliked: Cleanliness, staff & service
Made the reservation ahead of time and once arrived at hotel they required a huge deposit just for one night. This deposit was never mentioned when reserving the room
Stayed 1 night in Oct 2023
Response from A,P. General Manager on Nov 15, 2023
We apologize your experience was anything less than completely satisfying. Our incidentals deposit is mentioned on our sites. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

scott, buffalo lake

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location easy to fine And affordable
Stayed 1 night in Oct 2023

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, amenities
Waffle at breakfast was good
Stayed 1 night in Oct 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. Happy to hear you liked our waffles. We look forward to seeing you again soon.

2/10 Terrible

Riley

Disliked: Amenities
Bought the room and they wouldnt let me get my room without a cash “destruction fee” so i ended up wasting 90 dollars on a room i couldnt stay in. Terrible staff treatment towards me
Stayed 1 night in Oct 2023
Response from A.P. General Manager on Oct 29, 2023
We apologize your experience was anything less than completely satisfying. A security and incidentals charge is common for most hotels. Following hotel policy does not make our staff terrible. We are sorry we could not meet your expectations.

2/10 Terrible

Dawn

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from A.P. General Manager on Oct 29, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

4/10 Poor

Scott

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Way to expensive for the quality that it has
Stayed 1 night in Oct 2023
Response from A.P. General Manager on Oct 29, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Sheba

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your four out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 Terrible

Kaiani

Traveled with partner
Disliked: Amenities
The staff was rude and not helpful.
Stayed 1 night in Oct 2023
Response from A.P. General Manager on Oct 29, 2023
We apologize your experience was anything less than completely satisfying. Most guests find our staff friendly and helpful. We are sorry we could not meet your expectations, We hope you will give us another opportunity to exceed your expectations.

4/10 Poor

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need more knowledgeable employees
They could not find the reservation. I showed them the receipt on my phone, but they said they didn't have it, so I had to pay for the room again and it was more expensive. I paid for the room twice, so I will be needing a refund. I don't know if the problem was on their end or your end. The lady at the front desk tried to give us someone else's reservation because both of our names were Amy. Totally different last name. The room was very clean and beds were very comfortable.
Stayed 1 night in Sep 2023
Response from A.P. General Manager on Oct 29, 2023
We apologize your experience was anything less than completely satisfying. We are glad you found our rooms clean and our beds comfirtable. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Barry

Stayed 1 night in Sep 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Magaly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not smoking room smells like cigarette,not good to me
Stayed 1 night in Sep 2023
Response from A.P. General Manager on Oct 29, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A better variety of breakfast would be nice.
Stayed 1 night in Sep 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your evaluation and feedback. We look forward to seeing you again soon.

10/10 Excellent

Kimberlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff was great.
Stayed 1 night in Aug 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. Glad you found our hotel clean and our staff great. We look forward to seeing you again soon.

8/10 Good

Katie

Stayed 1 night in Aug 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Melissa

Stayed 1 night in Aug 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Donna J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your restful night is here
Clean,quiet,friendly staff
Stayed 1 night in Aug 2023
Response from A.P. General Manager on Oct 29, 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 Excellent

Lee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Front desk associate was very personable.
Stayed 1 night in Aug 2023
Response from A.P. General Manager on Aug 21, 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are happy you found our property very clean and our staff friendly. We look forward to seeing you again soon.

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group we were going to meet got kicked out, we were told that we booked through expedia deal with them. Had to pay to stay at another hotel for 8 year olds birthday, american inn in mankato was very empathetic and acomidating
Stayed 1 night in Aug 2023
Response from A.P.General Manager on Oct 29, 2023
We apologize your experience was anything less than completely satisfying. Hotel policy must be adhered to and unregistered visitors are not permitted in our rooms.

2/10 Terrible

Sara

Stayed 2 nights in Jul 2023
Response from A.P. General Manager on Aug 21, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

4/10 Poor

Jena

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first entered the hotel, there was no one to greet us and check us in. After finally reaching someone to help us, we walked down the hall to an obvious smell of air freshener. When we opened the door to our room, the room wreaked of musty cigarette smoke. The shampoo and conditioner were half empty bottles and the sheets on the pull out couch had obviously not been changed for quite some time as, they too, smelled very musty. The kids really wanted to enjoy the pool, but that too was a disappointment. We ended up joing other teammates at another hotel to enjoy their pool instead. The fridge was not cleaned and had something spilled on the inside. The continental breakfast also left a lot to be desired and we ended up grabbing breakfast at the Kwik Trip across the road instead. For the amount of money that we paid to stay here (I am assuming it was higher due to sporting tournaments) we could have stayed at a much nicer place according to our teammates. Another family asked if they could check in early and were told that they couldn't. They then received a call at 3pm (while they were at the ball feild watching their child's game) telling them that their reservation was canceled as they were not there at 3pm to check in. On a weekend where almost all hotels were completely booked, this was very inconvenient and unfortunate for this family. Thankfully they were able to find a cheaper and nicer room at a hotel down the road. Not the greatest experience for our family.
Stayed 2 nights in Jul 2023
Response from A.P. General Manager on Aug 21, 2023
We apologize your experience was anything less than completely satisfying. Most guests find our property clean and comfortable. We are sorry we could not meet your expectations.

10/10 Excellent

Anne

Stayed 1 night in Jul 2023
Response from A.P. General Manager on Jul 23, 2023
Thank you for the ten out of ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Sara

Stayed 1 night in May 2023
Response from A.P. General Manager on May 28, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Francisco

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms around the swimming pool.
Stayed 2 nights in May 2023
Response from A.P. General Manager on May 28, 2023
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you like our rooms around the swimming pool. We look forward to seeing you again soon.

6/10 Okay

Lisa

Traveled with family
The grounds around the facility needs cleaning.
Stayed 1 night in Apr 2023
Response from A.P. General Manager on May 28, 2023
Thank you for your feedback. We look forward to seeing you again soon.

2/10 Terrible

LeRoy

Traveled with group
Disliked: Cleanliness, staff & service
Scam Alert
Check your room over I was charged 200 dollars for a door that was already Damaged, also it was patched twice. So they already charged someone else for the door. Also charged 1547 dollars of preauthorized charges iI had to wait 4 days to fall off my accounr. The also locked me put of my room and forced mMe to sign a paper accepting responsabilty for the door. Thia is Illeagal by the way. Dont stay here.
Stayed 2 nights in Apr 2023
Response from A.P. General Manager on Jul 23, 2023
We apologize your experience was anything less than completely satisfying.

6/10 Okay

Mike

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2023
Response from A.P. General Manager on May 28, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helped locate a lost item. Although breakfast was downgraded from previous stay but adequate.
Stayed 1 night in Apr 2023
Response from A.P. General Manager on Apr 18, 2023
Thank you for your five out of five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our staff friendly and helpful. We look forward to seeing you again soon.

10/10 Excellent

Sabra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reviews for this place were not good but I took a chance and I am so thankful I did. Our stay was very pleasant and affordable. I think maybe the “rude” reviews are just a language barrier because the people at the hotel were very very nice. We will stay here again.
Stayed 2 nights in Mar 2023
Response from A.P. General Manager on Apr 14, 2023
Thank you for your positive evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 Okay

Russell

Business traveler
Disliked: Staff & service
Lady at front desk was very distracted by her 2 kids running around behind desk.
Stayed 1 night in Mar 2023
Response from A.P. General Manager on Apr 2, 2023
Thank you for evaluating our property. We hope to see you again in the future.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please Do Better. Know better is to fo bettet.
Not safe outside door was broken anyone that was not a guest had access. Very scary did not realize this until after check in an went to vehicle. The door was next to a wooded area. Guest were loud and noisy complained to front desk not that he could control the situation. Stayed here before twice never had bad experience but this time was absolutely ridicolous.
Stayed 1 night in Mar 2023
Response from A.P. General Manager on Mar 25, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

10/10 Excellent

Clinton

Stayed 1 night in Mar 2023
Response from A.P. General Manager on Apr 2, 2023
Thank you for your five out of five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service
Meh not so great
The staff was rude
Stayed 2 nights in Feb 2023
Response from A.P. General Manager on Mar 5, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to better serve you in the future.

6/10 Okay

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Had to leave one night early due to travel weather alert - major snow storm requiring getting flight before airport closing Neither Expedia nor the Days Inn would give a refund - asked the day before ! So unnecessary to be so grasping about keeping pre-payment for a reservation that had to be changed due to winter storm
Stayed 3 nights in Feb 2023
Response from A.P. General Manager on Mar 5, 2023
We apologize however Expedia's cancellation policy has to be agreed to prior to the reservation processing.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price. Thoroughly impressed with how clean the inside of the hotel was. Stayed for 3 days while kids went skiing, and felt like we were staying at a friend's. You can tell the owners care about their guests and property. Very friendly staff. We were impressed.
Stayed 3 nights in Feb 2023
Response from A.P. General Manager on Mar 5, 2023
Thank you for your five out of five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We are glad your stay was great. We look forward to hearing you again soon.

6/10 Okay

Tyler

Stayed 1 night in Feb 2023
Response from A.P. General Manager on Mar 5, 2023
Thank you for evaluating our property. We look forward to seeing you again soon.

6/10 Okay

Pamela

Traveled with family
Disliked: Staff & service
The pond view was plesant and convenient to a gas station and restaurants. The hotel staff was very rude. Many hotel feaures were broken and very outadated.
Stayed 1 night in Feb 2023
Response from A.P. General Manager on Mar 5, 2023
We are glad you liked the view and convenient location. We are sorry you found our staff rude. Most guests find our staff friendly and helpful and our amenities nice and updated. We are sorry we could not meet your expectations.

2/10 Terrible

Lisa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The price
Stayed 1 night in Jan 2023
Response from A.P. General Manager on Jan 29, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations.

6/10 Okay

Troy

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Not happening agin
Was overall very disappointing I reserved 2 rooms and both rooms were to be king size rooms but instead I got 2 rooms with double beds in it one had a couch would have been perfect if we slept in the same room but we did not couldn’t hardly hear the people behind the desk especially with the plexiglass up will not be going back to this hotel very disappointing overall
Stayed 1 night in Jan 2023
Response from A.P. General Manager on Jan 29, 2023
We apologize your experience was anything less than completely satisfying. We hope you will give us another opportunity to exceed your expectations in the future.