Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Iowa

Nothing remotely close to a 'Grand Stay'… DIRTY...

Posted Aug 2, 2015
Cons: Wash the bed sheets, clean the room, clean the bathrooms, clean the kitchen areas, update the entire facility or tear the hotel down. Disgusting.
Location: Vikings Training Camp
Dog hair all over sheets in our 1 queen bed suite is inexcusable. We stay at hotels quite frequently with our family and I can say I have never come across such an unclean hotel/room. The black dog hair/stains ALL over the inside of the bedsheets was unnoticed until later at night, and at that time, they couldn't provide any clean sheets/covers because they were completely booked. We slept with a single sheet over us…. and still no refund or apology. What would have happened if our child was allergic to pets? They didn't do a darn thing about it. The gentleman who we complained to said the manager would be available in the morning and when we went to talk to him in the morning, a different guy said the manager was not available until monday. Simply disgusting on every level. Fridge was dirty, dirty bed, pool area had puddles surrounding pool and definitely not safe for kids to be walking on. So, you have black dog hair all over the sheets/covers, dirty fridge etc, what else is unclean in the hotel room?!?! Never again will I stay at this hotel or recommend it. We will be in contact with the manager in the next day, or corporate. Disgusting and totally uncalled for.
Comment from Hotel Management
Aug 12, 2015 by GMManager, Hotel Management
Thank you for your comments. We are sorry we did not live up to your expectations. All of your comments have been reviewed and your areas of concern have been addressed. Thank you,
2 out of 5
Recommended
for Families
by A verified traveler

Ok

Posted Jun 2, 2015 on Hotels
Very small pool, breakfast was average at best
Comment from Hotel Management
Jun 3, 2015 by GManager, Hotel Management
Thank you for your feedback. We are sorry that you thought our pool was small . We apologize for any inconvenience. We have been open for about 13 years. This pool has been available to our guests since then. Thank you for your feedback.
5 out of 5
Recommended
for Families
by A verified traveler

Posted May 27, 2015 on Hotels
Comment from Hotel Management
Jun 3, 2015 by GManager, Hotel Management
Thank you for your 5 stra review of our property. We are very happy to hear you enjoyed your stay.
4 out of 5
Recommended
for Families
by A verified traveler

Great value!

Posted May 14, 2015 on Hotels
We were there for graduation weekend. The size and amenities of the room were beyond our expectations! However, there were some crumbs in the kitchen area, and the room definitely had the smell of food from previous guests. Overall we were very pleased!!
Comment from Hotel Management
Jun 3, 2015 by GManager, Hotel Management
Thank you for your 4 star review of our property. We were happy to hear that you were pleased with your stay.
5 out of 5
Recommended
for Families
by Robert from Pennsburg PA

Enjoying Minnesota (No snow this time!)

Posted May 9, 2015 on Hotels
Enjoyed the relaxed atmosphere with the separate bedroom and sitting room. Visiting son in St. Peter.
Comment from Hotel Management
May 13, 2015 by GManager, Hotel Management
Thank you for your 5 star review of our property. We were very happy to hear that the separate bedrooms worked well for you. Thank you!
5 out of 5
Recommended
for Business Travelers
by Shawniece

Posted May 8, 2015 on Hotels
Comment from Hotel Management
May 13, 2015 by GManager, Hotel Management
Thank you for your 5 star review of our property. It is with our guests true feedback that helps us to maintain our property for all of our guests. Thank you!
3 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 27, 2015 on Hotels
Comment from Hotel Management
May 13, 2015 by GManager, Hotel Management
Thank you for your review of our property. Our guests feedback is important to us and we value all of our guests opinions.
4 out of 5
Recommended
for Business Travelers
by Timothy

Posted Apr 25, 2015 on Hotels
Comment from Hotel Management
May 13, 2015 by GManager, Hotel Management
Thank you for your 4 star review of our property. We look forward to seeing you again in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 27, 2015
Pros: Welcoming, "homelike"
Cons: in-room work area/desk
Location: Found grocery store less than a mile away to stock kitchen.
I enjoyed my 2-day stay. Kitchen was convenient, bed was comfortable, staff was wonderful and responsive. The kitchen table/desk was difficult to work at because of its height (too tall) and the couch had no coffee table (presumably to make room for the couch to open out) so working on my computer was uncomfortable.
Comment from Hotel Management
Mar 31, 2015 by Gmanager, Hotel Management
Thank you for your 5 star review of our property and your feedback concerning the work desk. Our guests comments are important to us as they help us to identify areas of our hotel that may need attention. Thank you again!
5 out of 5
Recommended
for Families
by Jody from Spring Valley

Great place to stay!

Posted Mar 24, 2015 on Hotels
Nice, clean hotel with friendly staff who were very accommodating to our needs.
Comment from Hotel Management
Mar 31, 2015 by GManager, Hotel Management
Thank you for comments and 5 star review of our property. We appreciate your kind words.