Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 25, 2016 on Hotels
4 out of 5
by SMaT

Get what you pay for

Posted Jan 11, 2016 on Orbitz
I was very happy with my stay. Everything was clean, new, and looked very nice. I made the mistake of asking to transfer to a room with a nice view, and they charged me without telling me an extra $20. Lesson learned, I won't be doing that again without asking if there will be an additional charge. Parking ramp was difficult to tell where we could park without getting a ticket. This hotel is ritzy and would be nice for a formal wedding reception. I won't blame the hotel for my stupidity, but I didn't think they would take advantage of me like that. #naive
4 out of 5
by A verified traveler

Posted Jan 2, 2016
Pros: location
Cons: Could use some updates
Quiet, clean and comfortable rooms. Great staff. Will stay again
5 out of 5
by KIM from Arnolds Park IA

Hilde Christmas

Posted Dec 29, 2015 on Hotels
we got together to celebrate Christmas and to do a little snowboarding our stay was awesome the hotel staff was so helpful and treated us so great. it snowed just in time for the snowboarding activity, in-house restaurant Olives had amazing food and choices for everyone
3 out of 5
by Mary from Independence, MO

Posted Dec 28, 2015 on Hotels
There was no notice prior to arriving about no restaurant service or housekeeping for Christmas. I understand that people want to have the holiday off, however there was no notice this would occur. I paid the same price for days with and without service. Other than that the room and front desk staff were fine.
4 out of 5
by Chad

Hockey trip

Posted Dec 17, 2015 on Hotels
Get place to stay for a MSU hockey game
3 out of 5
by Rob

Posted Dec 14, 2015 on Hotels
It was fine.
3 out of 5
by Not Provided

This traveler left a rating score only Posted Dec 11, 2015 on Hotels
5 out of 5
by A verified traveler

Connect to rink

Posted Nov 30, 2015
Was clean and connected to rink the hotel staff was awesome and a restaurant Was in the lobby the local bars and restaurants all with in walking distance
5 out of 5
by A verified traveler

Great place to stay.

Posted Nov 30, 2015
All our events were within walking distance. View from 8th floor was fun.