Ratings based on 114 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Stayed before, decent returnPosted Nov 9, 2015
Pros: Good location and good price. Good for a cheap and easy stay.
Cons: Make sure all services are up and running for the weekend. Vary the breakfast items offered.
We've stayed here a couple times before - typically a good value. This weekend the prices were about $20 higher per night though which made it less of a value. Also, it appeared the pool and hot tub were out of order which was very unfortunate.
by A verified traveler
Disappointing stay!Posted Oct 23, 2015
Pros: The beds were comfortable and the breakfast was good.
Cons: The managements dealings with us and knowing the proper information regarding rooms and breakfast.
When we checked in we were told the room we were to be in was not clean yet, this was after 4:00 pm. They put us in another room, when we got to it it wasn't clean either. The cleaning staff was very friendly, she indicated she would do that room right away. We waited in the hall, she soon found out the room was going to take longer than she thought to clean so she found us a room that was already clean and let us in. She was very apologetic and very nice. When I went down to the front desk to get the new keys the manager never apologized for the inconvenience and even commented that I was getting good exercise running up and down the stairs to get this situation fixed. The room hadn't been vacuumed very well and we later found a rotten apple under the bed spread at the foot of one of the beds. At 3:15 am were awakened by people in the hall trying to get into the room across from ours. We listened to this for about 15 minutes thinking the staff would intervene, they did not so I went to the door and indicated people were trying to sleep and if they didn't quiet down I would call the management. After another 5 minutes or so they were quiet. At 5:00 they were at it again. Disappointing visit! We were also told breakfast wouldn't start until 7 am. We had people running the 1/2 marathon and 10k so had to leave before that time. We got some breakfast things at the store. The breakfast was set up and open at approx 6 am so we wouldn't have had to buy anything.
for Everyoneby A verified traveler from North Mankato, MN
Decent hotel for a quick stayPosted Oct 6, 2015
Pros: Good location, decent prices.
Cons: Breakfast and chlorine levels in the pools.
Location: Close to shopping and entertainment. Not too far from downtown - about $10-15 cab ride.
We have stayed here before and seemed to have a better experience then... The room seemed a bit "dingy-er" than the first but it was all minor items. We utilized the hot tub this time and found the chlorine to be very strong. We didn't stay in there long as both of us were having watery eyes due to the chlorine. Finally, the breakfast never changes... not a huge deal but the sausage and eggs gets boring. Overall, the hotel is good. It was quiet and comfortable.
by A verified traveler
No air in my roomPosted Sep 21, 2015
The air in our room was broke and "since the room was booked on Expedia.com and not with them, they couldn't do anything for me. Maybe I should just open the window. "
for Everyoneby A verified traveler from Mankato, Minnesota
Nice hotel!Posted Sep 15, 2015
The inside of the hotel is very nice compared to what the outside of the hotel appears. The rooms are spacious, the pool area is very nice, and everything was very clean. The breakfast area was a little small. We had to take our food to our room one morning due to the lack of table space. Not a big deal though!
for Familiesby Michelle from Iowa
Just ok, run down!!!!Posted Aug 17, 2015 on Hotels
The 3 days we were there the hallways and stairways were never vacuumed. VERY DIRTY! The pool and hot tub had pieces falling off. Pool had to much chlorine, burned eyes! Room was dirty with pop cans and hadn't been dusted in a while! Would not stay again!!!! Room had
for Familiesby Dave from Minnesota
Worst hotel stay everPosted Jul 4, 2015 on Hotels
Horrible service. Charged multiple times for room on our credit card, and they told us it would take days to reverse the charges. We called corporate, and they fixed right away. We talked to the general manager and explained we were on vacation and now out hundreds of dollars. He told us he released the funds, but he didn't. Children of the staff were running around the hotel, and one of the employees came out of the back office with a beer. Worst hotel stay ever. I highly recommend NEVER staying at this hotel.
for Familiesby A verified traveler
Posted Jun 30, 2015 on Hotels
for Familiesby Lori from MN
OverpricedPosted Jun 30, 2015 on Hotels
Not what I expected for the price. Hotel needs updating. Great location-close to shopping and food.
for Familiesby Sarah from NA
Want cleanliness? Don't stay there!Posted Jun 9, 2015 on Hotels
Worse than Super8. Blood spots on bathroom floor, comforters not washed and ratty. Disgusting. Cleaning staff kept asking if if and when we were leaving to check out. Since management/hotel change would Never stay there again; RUN!