Ratings based on 274 Verified Reviews

3.2 out of 5
57% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Rochester, MN

well, i know where i will never stay again!

Posted Sep 17, 2017
Pros: Ah yeah nothing
Cons: See comments above. Pretty much everything.
Location: I was only here for an early morning college class
When arriving to this hotel I was already a little weary to stay here alone, as a young female. It is not in a good part of Mankato at all (about 10 minutes from downtown). The front entrance was surrounded by a group of older gentleman all just standing there, blocking the entrance and I had to ask them to move so i could get to the door. (staff could see the door and group from the front desk). As i walked in there was a very smokey, rotten, old smell to the building. I checked in and, like normal presented my CC and ID. Got up to my room and found that the room was slightly stale smelling but other than some lumps under the carpet it seemed alright. There was a pillow with some black stains on the case so i threw it aside. I ended up going to wal mart and buying a blanket, pillow and socks, sweats, and a hooded sweatshirt so i could sleep on top of the bed and have a barrier between me and the bed. I didn't get much sleep as it is right next to the highway and most of the night there were people yelling outside. Also the air conditioner was insanely loud.. When checking out it took me about half an hour. The desk person took FOREVER to do anything. On top of that he had to recheck my ID and CC and then go check the room before he would allow me to leave. This was 2 days ago and i still feel gross... NEVER AGAIN and I will be writing to corporate.
3 out of 5
by A verified traveler from Wisconsin

Helpful staff

Posted Aug 21, 2017
The staff was helpful in getting me a handicap accessible room, however the room was uncomfortable due to the extreme moisture that the a.c. couldn't pull out of the air.
4 out of 5
Recommended
for Everyone
by A verified traveler from Eau Claire WI

Nice, simple, clean and pleasant

Posted Jul 22, 2017
Pros: Clean, great rate
If you are looking for all sorts of amenities and perks, you won't want to stay here. However, if you are looking for a simple, clean, quiet place to sleep, this will work just great. Nothing fancy or special. Rooms are basic - but clean and comfortable. Breakfast was simple, but adequate. Access near downtown Mankato.
Comment from Hotel Management
Jul 24, 2017 by Dee, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
3 out of 5
by Lori

Typical

Posted Jun 18, 2017 on Hotels
This is a typical Super 8-small room, few amenities, and pillows that are barely there. I'm not sure why people would rate this a 3 star hotel. There is nothing outstanding about it. The first floor definitely needed dehumidifiers running and the hallway smelled like smoke.
Comment from Hotel Management
Jul 5, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by Merle

family time

Posted Jun 12, 2017 on Hotels
It was a good time, spent with family.
Comment from Hotel Management
Jun 15, 2017
Thank you for taking the time to share your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2017
If all you need is a bed sleep in, this works just fine.
Comment from Hotel Management
Jun 15, 2017 by Dee (GM), Hotel Management
Thank you for taking the time to share your feedback.
3 out of 5
by A verified traveler

Posted May 20, 2017
I was visiting for a job interview and hoped to be able to explore a bit more on foot. There was a riverfront park accross the highway but the weather was lousy so I didn't go. If you stop here, I recommend the Happy Chef right next door. Nice breakfast and dinner. Didn't look that nice from the outside but uncrowded and good food and good service.
Comment from Hotel Management
Jun 15, 2017 by Dee (GM), Hotel Management
Thank you for taking the time to share your feedback.
3 out of 5
by A verified traveler

Book it, but be prepared, in case...

Posted May 11, 2017 on Hotels
JUST AN FYI. I checked in pretty late night and ended up leaving this hotel only 2 hours or so after checking in due to uncleanliness (stained sheets, dirty bathroom). The manager was very unapologetic/rude the next day when I called, and told me it was my fault I am not getting refunded in any way because I did not stop in at the office to tell them the room was unacceptable before I left. In his defense at this point I was pretty tired form having to drive all night and not getting any sleep. However, even though I called the next day it still cost me 80 bucks to not stay at this hotel. Just a heads up, if the room is dirty you can get a refund right away and go to the next hotel. Every other stay at this hotel, which was years ago, was fine. Book it, but be prepared in case it is in the shape mine was in.
Comment from Hotel Management
Jul 5, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by Krista

Posted May 11, 2017 on Hotels
Easy to find very clean the wifi was free great breakfast in the morning staff was good very friendly
Comment from Hotel Management
Jun 15, 2017
Thank you for taking the time to share your feedback.
3 out of 5
by Beryl

Posted Apr 30, 2017 on Hotels
Actually I was pleasantly surprised that the rooms were as nice as they where. Clean and fairly updated. Outside could use some updating but a nice stay.
Comment from Hotel Management
Jun 15, 2017
Thank you for taking the time to share your feedback.