Ratings based on 293 Verified Reviews

3.8 out of 5
77% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Gerald

Great place to stay in Mannheim

Posted Apr 27, 2017 on Hotels
I've always found staying at Leonardo Royal Hotel to be of very high standards. It's the only place I stay when I'm in Mannheim. When the new art museum opens it'll be even more central to stay here.
Comment from Hotel Management
May 9, 2017 by Leonardo Royal, Hotel Management
Dear Gerald We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Thank You & Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
by Russell

Fabulous staff make hotel special

Posted Mar 20, 2017 on Hotels
It was great. Had to make an emergency booking after another hotel messed up. I was upgraded to a junior suite as I felt the superior room too small. The staff here are so helpful. I can't express that enough. They are the hotel. So kind and so warm and open. The rooms are great and the ambiance superb through the the day and night. Loads of special little touches
Comment from Hotel Management
Mar 22, 2017 by Leonardo Royal, Hotel Management
Dear Russell, thank you so much for your review. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Thank You & Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
The hotel is in a prime location in Mannheim, next to the Wasserturm and minutes by foot to the downtown shopping districts. We were upgraded to a suite upon check-in, which was outstanding. The rooms are modern, well-furnished, and very clean. In all, an excellent experience!
Comment from Hotel Management
Feb 25, 2017 by Leonardo Royal Mannheim Team, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Thank You & Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
by Andrea

Convenient and Friendly hotel

Posted Jan 26, 2017 on Hotels
We had a great experience at this hotel. We were just staying in Mannheim for a few nights to visit some friends. The hotel is about a 10 min walk from train station (hbf) and you are super close to the Wasserturm and the main city center, paradeplatz. Highly recommend this hotel for a great price and convenience.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Thank you & Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
by A verified traveler

Central Qulaity hotel

Posted Nov 30, 2016 on Hotels
Staff were exceptionally helpful, room was clean and had all amenities needed. Great location, Central, near train station and good tram service. Would highly recommend!
Comment from Hotel Management
Dec 2, 2016 by General Manager, Hotel Management
Dear Guests Thank you so much for this great review. We are very pleased that you enjoyed your stay. We hope to welcome you back soon. Best Regards Your Leonardo Royal Mannheim Team
5 out of 5
Recommended
for Everyone
by A verified traveler from I

Outstanding 5th Floor.

Posted Oct 6, 2016
Pros: Superior Service,good location, very nice amenities.
Cons: The second floor needs updating work and the addition of more light. The security lock did not work so I asked for another room.
Location: Train and shopping.
Comment from Hotel Management
Oct 10, 2016 by leonardo royal, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Best Regards Leonardo Royal Hotel Mannheim Team
5 out of 5
by A verified traveler from Nottinghamshire U.K.

Great Hotel in a great City.

Posted Sep 7, 2016 on Hotels
This Hotel is well placed near Watertower attraction and within easy walking distance to city centre. Staff were without exception friendly and helpful. Good size room, clean and spacious. Stayed before and will definitely stay again. Our Hotel of choice in Mannheim.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Dear Guests We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best.
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Excellent Hotel!

Posted Sep 6, 2016
Pros: Everything!
Cons: Nothing.
Location: Excellent location. Right next to the Wasserturm so the view is beautiful and great restaurants and cafes all around. Nice and quiet!
This was a very clean, upscale hotel in a nice quiet section across from the Wasserturm. I can't say enough about it. The room was big and spotless. The restaurant was open all the time and the exercise room 24 hours. The staff was friendly. It was beautifully decorated. Wonderful experience!
Comment from Hotel Management
Sep 8, 2016 by Leonardo Royal Mannheim Team, Hotel Management
Dear Tanja We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Best regards Leonardo Royal Mannheim Team
5 out of 5
by Andrew from Aylesbury

Mannheim - highly recommended

Posted Aug 16, 2016 on Hotels
Large spacious and luxurious hotel located near to park, restaurants, bars & shops. The hotel has a pay car park, adjacent. Highly recommended
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Dear Andrew We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. It was a privilege to host you at Leonardo Royal Hotel Mannheim. Many thanks for your decent compliments, which will motivate us to maintain and further improve the quality of our services. It was a great pleasure for us to know that the accommodation and services were totally up to your expectations and met your satisfaction. We would love to have the pleasure of seeing you as a regular guest at our property and we wish you all the best. Best regards Leonardo Royal Mannheim Team
2 out of 5
by A verified traveler

Nice gym, worst smelling room I've ever stayed in

Posted Aug 11, 2016 on Orbitz
Pros: The gym
Cons: The smell
Location: Good location, lots of shopping and restaurants to walk to.
The bathroom smelled like sewage and make the entire room smell toxic.
Comment from Hotel Management
Aug 19, 2016 by Leonardo Royal Mannheim, Hotel Management
Dear Guest We would like to thank you very much for the valuable time you have dedicated to write your comments about your stay lately in our hotel. We highly appreciate any comments made by our guests. Many thanks for your compliments and for your constructive criticism. Only through the feedback, we receive from our valued guests, we are able to maintain and further improve the quality of our service levels. We are expressing our regret for the occurrence of any incidents that caused your dissatisfaction. Although, this stay did not meet your whole satisfaction, we sincerely hope that such experience will not deter you from returning to our hotel in the future. So we are looking forward to welcome you again on many more occasions soon. Best regards Leonardo Royal Mannheim Team