There's no way this hotel is a 4 star... New paint and sign doesn't constitute a 4 star hotel. The hotel manager/front desk was rude to my family and will never stay there again.
Comment from Hotel Management
Mar 17, 2017 by bestwestern, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Best Western Plus Mansfield Inn & Suites