Ratings based on 86 Verified Reviews

4.2 out of 5
78% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by JULIE

This traveler left a rating score only Posted Mar 5, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 12, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 1, 2016
Pleasant stay - great breakfast - comfortable room.
1 out of 5
by A verified traveler

SMOKE smell in non-smoking

Posted Nov 27, 2016 on Hotels
While on a business trip, we were unexpectantly delayed in Mansfield due to flying conditions. I already had reservations in another city. I booked this room about an hour before we got there and arrived around 10:00 pm. The room smelled strongly of cigarette smoke. I requested a different room but was told because it was booked through Hotels.com, we could not switch rooms. I woke up congested with blood shot eyes after coughing throughout the night. I received a whoops sorry email - please stay with us again. Not happening. I just booked my next business trip - it does not include Fairfield.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review the Fairfield Inn & Suites Ontario Mansfield. Please accept our sincerest apologies for the odor in your room. Even though we are a non smoking hotel, sadly some choose to disregard this policy which negatively effects our future guests. We try hard to catch any rooms when this happens, and I'm sorry we didn't this time. We hope that you will reconsider and allow us another chance to host you the next time you are in the area. Sincerely, Tyrone M. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2016
I've stayed here in past trips to Richland County. Great hotel!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

Enjoying Mid Ohio Sports Car Course

Posted Sep 26, 2016
Location: Mid Ohio Sports Car Course
This property was a great value and convenient to the track I was visiting. Clean and comfortable room with nice bed. Good breakfast also. Thank you La Quinta!
5 out of 5
by Eric

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2016 on Hotels