Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
73% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Cleveland

Customer service issue

Posted Jun 19, 2013
Pros: Clean
Cons: Customer service
Shower was broken, and the lady at the front desk told me she would upgrade us to a different room and bring me a new key right away. Half an hour later, when I still had no key to a new room, I went to the front desk only to find out that I would not get the upgrade, and she was too busy to call me back.
2 out of 5
by Jeff from Madison, WI, USA

Too many apologies needed

Posted Jun 3, 2013
Checked in about 8pm, they did not have the room type I requested. Room was dirty when we got in it. Not informed until after check in that the hotel was under renovation. Exercise room and hot tub not available for use. Staff was friendly and apologetic.
3 out of 5
by A verified traveler

Easy access to interstates and restaurants

Posted May 19, 2013
Upon arrivival was greased by very friendly and organized clerk whoo quickly checked us into our room. After unpacking, we experienced loud screaming and cussing from the room across the hall for more than 10 minutes. We requested to be moved. We moved from room 322 to room 303 which had opened drinks left in frig from previous guests. We went to the pool which was clean and warm but the jacuzzi was out of order. The continental breakfast was the best part of our stay...fresh, lots of options and very clean. Over all we were very disappointed for the price.
4 out of 5
by A verified traveler from East Moline, IL

Adequate place to stay

Posted Jan 6, 2010
It was typical of Fairfield Inn. The food left a little to be desired. I have had better at competitors.
5 out of 5
by A verified traveler from Wisconsin

Great place to stay for business travel

Posted Jan 20, 2009
Curtious staff close to Mall and restaurants. Would definately stay here again.