Ratings based on 149 Verified Reviews

4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Posted Jan 5, 2018
Very comfortable bed, fluffy pillows and great breakfast
Comment from Hotel Management
Jan 8, 2018 by Daniel Ruiz , Hotel Management
Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager
4 out of 5
by Karen

Posted Nov 9, 2017 on Hotels
Comment from Hotel Management
Dec 13, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager
3 out of 5
by A verified traveler

Posted Nov 7, 2017
Had to wait for 15+ minutes for the front desk clerk to return to check in Room smelled like someone had smoked in it and then housekeeping tried to deodorize the room but it didn't work.
Comment from Hotel Management
Nov 10, 2017 by Daniel Ruiz , Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Daniel R. Guest Service Manager
4 out of 5
by Matthew

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, close to the hwy.

Posted Oct 7, 2017
Pros: The room and staff.
Cons: Spray for ants and other pest. The parking is limited.
Location: Do not know.
Positively speaking. . .The staff was pleasant and helpful. Negatives. . . .parking for the UHaul and vehicle, ants in the bathroom, and a mistake on my bill.
Comment from Hotel Management
Nov 10, 2017 by Daniel Ruiz , Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Daniel R. Guest Service Manager
4 out of 5
by Juana

Free breakfast

Posted Sep 30, 2017 on Hotels
Family friendly...
Comment from Hotel Management
Nov 10, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager
4 out of 5
by ERIC

Posted Sep 23, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager
4 out of 5
by A verified traveler

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager
5 out of 5
by Robbie

great stay as always

Posted Sep 8, 2017 on Hotels
Like always enjoyed my stay. Did have 1 minor issue, when arrived to my room, it had not been serviced by cleaning crew. I located someone from the cleaning staff on my floor told them about it and they came right over and fixed the issue with no problems.
Comment from Hotel Management
Sep 19, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager
5 out of 5
by A verified traveler

Posted Aug 29, 2017 on Hotels
Comment from Hotel Management
Sep 19, 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Daniel R. Guest Service Manager