Ratings based on 207 Verified Reviews

3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Corpus Christi

Great location and clean

Posted Nov 7, 2017
Quiet and comfortable. Breakfast needed more variety but overall I would stay here again. Wish I had known about shuttle service to cowboys game before.
Comment from Hotel Management
Nov 7, 2017 by Christy, Hotel Management
Thank you for your review. We are pleased to hear that you had an enjoyable stay. We are very limited on Cowboy shuttle tickets so please let us know in advance if you plan on reserving a seat. See you soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
Over all it was a good stay. I would recommend this place to anyone.
Comment from Hotel Management
Nov 7, 2017 by Christy, Hotel Management
We appreciate your business and we are glad to hear that you would recommend us. Thank you for your recent stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Decent hotel

Posted Oct 23, 2017
Hotel was decent , the price was good compared to other hotels in that area.. the hotel claimed to be smoke free however the elevator and the 2nd floor smelled like cigarettes. The towels in the bathroom were VERY small and not soft at all. Thankful that I brought my own pillow from home since the ones on the bed weren't that great.
Comment from Hotel Management
Oct 23, 2017 by Christy Byrd, Hotel Management
I would like to apologize for the smoke smell in the hotel. We were finally able to locate the person and resolve this issue immediately. We are also under renovation at this time and new pillows and towels will be coming soon. Hope to see you back in the near future. We appreciate your business.
3 out of 5
Recommended
for Everyone
by A verified traveler from Texad

Close to downtown Mansfield

Posted Oct 16, 2017
Hotel is currently being remodeled and really needs some attention to all areas
Comment from Hotel Management
Oct 16, 2017 by Christy , Hotel Management
Thank you for your review. Once we have completed the renovations you will be very pleased during your next visit.
5 out of 5
by martin from MANSFIELD

i night out

Posted Aug 15, 2017 on Hotels
very clean and very comfortable great bed lots of pillows will definitely be back. thank you
Comment from Hotel Management
Sep 28, 2017
Thank you for your business. We look forward to seeing you back soon.
4 out of 5
by A verified traveler

Posted Aug 11, 2017 on Hotels
The ladies at the front desk were so sweet. Location was perfect for the wedding we were attending. Room was very worn looked thrown together nothing matched and the closet door was missing. The chair and lamp looked liked they needed to be replaced and in the drawer between the beds we found another persons clothing.
Comment from Hotel Management
Aug 16, 2017
Thank your providing feedback on your recent stay. We are in the middle of improving all of our guest rooms at this time. All of the issues that you have described are being changed out or improved. I will however, make sure that our housekeeping is going through each drawer to ensure that other guest property is being found and returned back to the owner. I hope that the next time you visit you will find that the renovation of the hotel will be to your liking.
5 out of 5
by Sharron

Posted Aug 7, 2017 on Hotels
It was amazing!!
Comment from Hotel Management
Aug 16, 2017
We are glad to hear that you had an amazing stay. We look forward to seeing you again in the future.
5 out of 5
by Kobie

Posted Aug 6, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Thank you for the 5 star review. We strive to make sure you have this kind of stay each time.
2 out of 5
by A verified traveler

Excellent location but needs some upgrades

Posted Jul 18, 2017
Housekeeping appeared to not get anything right with my room. I always had an issue, from not cleaning to removing sheets and leaving on another bed, mold on ac unit, really a disaster and when I complained I would get excuses.
Comment from Hotel Management
Jul 21, 2017 by LQ Customer Care, Hotel Management
Dear Asante, I would like to start off by apologizing for your recent experience at our property. We pride ourselves on delivering exceptional housekeeping service, and in this instance we failed to meet not only your expectations of quality service, but ours as well. We will use this incident as a way to train our staff and improve our guest approach so that this will not happen again in the future. I ensure you that this is not a standard occurrence for our hotel and we hope to be able to make it up to you in the future. Respectfully, Lacey
4 out of 5
by Misty

We would stay again.

Posted Jul 12, 2017 on Hotels
It was a decent hotel. Hannah at the front desk was amazing. So nice and helpful. We enjoyed our stay. We also had pets with us and there was a nice little park to take them to walk. Only down thing was the air conditioner wasn't as cold as we would like it. It seemed like it didn't blow very well. Overall we would stay again.
Comment from Hotel Management
Jul 14, 2017
Misty, thank you for your kind words. I will let Hannah know.