Ratings based on 297 Verified Reviews

3.5 out of 5
67% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Great location but a horrible hotel

Posted Jul 25, 2017
This hotel is just old and run down the food was terrible that was put out for the continental breakfast. Everything in the room was very dated from the antique television down to all the other fixtures in the room. Would not recommend this place to anyone.
2 out of 5
by A verified traveler from Crystal Lake, IL

Bland hotel. Cannot recommend.

Posted Jul 7, 2017
Pros: Nothing
Cons: Better housekeeping. Better smell. Improved attitude of employees and management towards the customer.
Location: Small town in northern Illinois--not much to do.
The young lady at check-in was fabulous. Friendly, cheerful and helpful. The older woman at check-out was a dour faced, unfriendly person. Neither her nor the manager said thank you for staying, have a nice day, no pleasantries at all. Quite a contrast to the young lady at check-in. The room smelled like old cigarette smoke, and musty. There was a pen cap and piece of duct tape laying on the floor, in plain view of housekeeping, but not picked up. There was a copper penny on the sheet of the bed, under the covers, just laying there. How could housekeeping NOT see that, unless placed there as a joke. It wasn't the worst place, but not good enough for us to go back to, or to recommend to anyone. Just kind of a depressing place all around.
1 out of 5
by A verified traveler from Arizona

Inexpensive but save your money.

Posted Jun 5, 2017
The place has two floors, but no elevator. Not a big deal unless have 2 kids, 2 adults and 1 infant travleing for a week with tons of luggage. Asked for first floor and was told that there weren't any available although it was late and the parking lot was clearly empty. The downstairs bathrooms were kept locked with padlocks and staff would get upset when asked to you use. Housekeeping is not a daily thing... and when you find one and ask for some extra towels, you are told no. It's very dingy and outdated, and has musty smell.The walls in the room were painted turquoise, the beds were dark brown and very old, carpet was old and dirty. The pictures online are a joke... they make it look nice but it's far from it. The pool hours are horrible 9-9 and it's also locked with padlock. The beds are hard, bedding is gross, light blanket on bed is so old and worn. The location is nice, but this is privately owned and the guy who runs it is a rude jerk. I could go on and on... even though it's inexpensive, but you are spending your hard earned money ...the very least you can find is a hotel that doesn't keep the public bathrooms padlocked at all times! Drive up the road and find another place.
3 out of 5
by A verified traveler from il

Ok place to stay

Posted May 1, 2017
Hotel is extremely outdated and rooms are mismatched. Room smelled a bit like dill pickles. No refrigerator. Simple breakfast. It was clean, so if you just need a no frills, clean room, this fits the bill
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
2 out of 5

Posted Apr 10, 2017 on Hotels
1 out of 5
by Alberto

Horrible Hotel in Manteno

Posted Apr 5, 2017 on Hotels
Rooms were old , with old furniture, no Modern amenities, the Hallways smelled of smoke and funk. my shower had a slow drip when turned off. The bed was too soft and worn, where you can hear it as you adjusted yourself. It looked like the stain on the wall might have been blood.
2 out of 5
by A verified traveler

I do not recommend this place

Posted Feb 28, 2017
Hotel is VERY dated which made it feel uncomfortable. Room has a tube TV with a converter box, old spring mattresses, dated decor, ect. My feeling is if they don't care to update their property, what else are they getting by with. I didn't even attempt to eat at their free breakfast area.
4 out of 5
by tamiko

Good stay

Posted Feb 27, 2017 on Hotels
My overall stay at this property with my family was good. The only issue is the shower rod came out the wall and fell in the tub after I placed the damp bath towel over it after my shower. Really, should 1 simple bath towel have caused it to fall? Interesting. Good hotel though.
4 out of 5
by Robert

This traveler left a rating score only Posted Feb 21, 2017 on Hotels