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Reviews of Casa Museo Palazzo Valenti Gonzaga

Casa Museo Palazzo Valenti Gonzaga
Via Frattini 7, Mantua, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 61 reviews" "
Rating 8 - Good. 16 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 2 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

6.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Lorenzo

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding place to stay. Very helpful staff. Great location.
Stayed 2 nights in May 2023

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A recently renovated palazzo with very tasteful decor, top-notch service (generally unusual Europe-wide), and very convenient access to both central Mantova and all driving directions.
Stayed 2 nights in Sep 2021
Response from Francesca for The Management on Oct 1, 2021
Dear Mr Juan, thank you for the wonderful judgment expressed. We hope we'll see each other again. See you soon in Mantua. Best regards

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was simply closed I had to book another hotel What do I need to do to get back my money?
Stayed 1 night in Apr 2021

10/10 Excellent

Hu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an enchanting enclave for the discriminating traveller who is looking for an experience that is extraordinary in terms of a unique take on the past. Situated in a heritage museum, it offers an opportunity to sojourn in an era of the past. Parking is not available at the palazzo but there is free parking close enough (about 300 meters away) and there is no food service but you are getting to stay in a part of the rarified living quarters of a member of the Gonzaga family and so, make your choose and select a place from the past that will remain as a special memory.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

location , architecture, / not maintain properly , cleaning to be desired
Stayed 2 nights in Nov 2019

4/10 Poor

Norwegian, Trondheim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly and extreme high humidity. Wifi worked from time to time. Not properly cleaned. Not possible to arrange museum tour.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Francesca for The Management on Jun 29, 2019
Dear guest, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a historic building
We stayed 3 nights for a business trip and I really liked our cozy apartment! It had a nice big bathroom and the washer was a big plus too. The hotel was a little tricky to find, but the staff was very helpful, nice, and accommodating. The key to our apartment was a really cool old skeleton key, so that was really cool too!
Stayed 3 nights in Nov 2018
Response from Francesca for The Management on Dec 19, 2018
Dear Kristin & Brandon, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to center of the old city. Staff helpful and friendly. Museum ambience a unique experience.
Stayed 2 nights in Nov 2018
Response from Francesca for The Management on Nov 13, 2018
Dear Anonymous, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A genuine experience of staying in a room of a 18th C palace. Expect the inclusion of the bathroom to be an anomaly
Stayed 1 night in Oct 2018
Response from Francesca for The Management on Oct 31, 2018
Dear Mr Phillip, Thank you for the great score and your kind review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

4/10 Poor

Paul

Disliked: Staff & service
Disappointing
The check in and check out times are very strict with no flexibility - and leaving luggage is an issue. The accommodation exists as a couple of rooms from an old Palazzo which is now occupied by other businesses. The rooms have decorative ceilings but otherwise modern and tasteless additions. Would recommend saving your money and staying closer to town center.
Stayed 1 night in Jul 2018
Response from Francesca for The Management on Aug 9, 2018
Dear Mr Paul, as in every place, we have a set check-in time because, you can understand, every person would arrive at the most favorable time for herself, even in the middle of the night. In fact, our company is not a common hotel, but a family-run HOUSE Museum. During the booking process every detail regarding the check-in and check-out times was provided and you were free to choose a structure that best suits your needs. In addition, we always try to please our guests in any way, in fact your luggages have been kept in custody, as you requested, in our structure well beyond the check-out time. Our Casa Museo, as described on the portal, is 6/7 minutes walk from the center and has 4 rooms between Suites and Apartments, one different from the other, located on the first noble floor, on the -1 and on the second. Is this uniqueness, the historical value of these rooms and the quality of the environments to make our location special, not the quantity and number of the rooms. Thanks for being our guests.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quaint hidden treasure
We stayed in the underground tavern room. It is even cooler than it looks in the online pictures. Dark, quiet, and cool (we stayed in the summer). The staff were also lovely and so helpful. Highly recommend.
Stayed 1 night in May 2018
Response from Francesca for The Management on Jun 19, 2018
Dear Carrie, Thank you for your kind review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Francesca for The Management on Jun 19, 2018
Dear Anonymous, Thank you for the nice score. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from La Direzione - Cristina on Apr 21, 2018
Carissimi Massimo, Debora Ana & Roma, grazie per il magnifico punteggio, la Vs opinione è molto importante per noi. Cordiali saluti e arrivederci a Mantova

8/10 Good

Yevgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Make sure you get castle suites
This hotel has 2 suites that are part of the castle and are absolutely gorgeous. If standard room is booked, it is mediocre. The hotel needs to be contacted at the time of the booking to make sure that the right room is selected, otherwise it is not worth it.
Stayed 1 night in Feb 2018
Response from Francesca for The Management on Mar 3, 2018
Dear Mr. Yevgeny, thank you for your review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Response from Francesca for The Management on Feb 26, 2018
Dear Mr Roberto, thank you for your review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

6/10 Okay

Flavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel museum
Interesting premise On this restored building the hotel owns some part of the building, a bank owns most of the rest The apartment we stayed is huge 200 square meters with 3 bdrms, 2 baths and a room for exhibit of historical significance where people got together to plan resistances against the power of the austro-húngaro kingdom
Stayed 2 nights in Aug 2017

10/10 Excellent

Ruben L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different Experience
Best VIP reception in this trip
Stayed 1 night in May 2017

10/10 Excellent

ram , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience
Amazing and unique place with excellent facilities with the added bonus of amazing history. Visited with my wife and two kids and had an excellent stay. The staff (not sure if this is the correct description as they are also the managers and curators of the place which is a working museum during day time) where very helpful.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment hotel in historic building
The room I had was actually an apartment, including a kitchen and even a washer.

10/10 Excellent

Mike & Corinne, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel!
Thinking this might be an unusual accommodation, in a museum, only added charm to the very warm welcome from the manager and his daughter, who not only showed us through that part of the museum but also gave us maps of the city, hints on what was interesting and where we might have dinner. This was a truly interesting and enjoyable one-night stay and introduction to Mantova, and we will certainly return for more.

10/10 Excellent

Seemakel, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Unique Experience
We stayed at the Casa Museo Palazzo Valenti Gonzaga in the middle of May. It was a truely unique experience. One reason for visiting Mantua was to see the Camera degli Sposi of Mantegna and so to stay in a palazzo that has such close associations with the Gonzaga family was thrilling. The location of the hotel is excellent. It is close enough to the historic centre that it takes not much more than 5 minutes to walk to the Palazzo Ducale and is also an easy stroll to the the Casa Mantegna and Palazzo Te. Although the impressive entrance is on a main street the hotel is very quiet. At night there was absolute silence. Our room, the Suite degli Stemmi was enormous. At first we were a bit disappointed by the lack of wardrobes and drawers but we soon discovered that there was enough storage space for all our clothes and other bits and pieces. As advertised, the lofty ceiling was adorned by historic frescoes. The rest of the furniture was chosen to suit the ambience of the room. The bathroom was enormous. We have had rooms in other hotels that were smaller. The fittings were very modern but did not clash with the rest of the furnishings. Despite feeling that we were staying in a museum - which we were! - we were very comfortable in the room. Breakfast was served in the impressive hall which was adorned with sculptures, paintings, and frescoes. It was the standard Italian fare - breads, pastries, and cold meats. Our hosts were very friendly and helpful.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
not your typical hotel
We knew the valenti gonzaga was unusual and it did not disappoint. Very oddly redesigned spaces to turn a palazzo into a few bedrooms.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A once in a lifetime experience
This will not be your standard hotel experience. The Palazzo Valenti Gonzaga was purchased by the Linare family a few decades ago and restored to its prior glory. There are 3 rooms, 2 suites above ground and one very large apartment (2 large bedrooms, 2 small bedrooms a kitchen and 2 bathrooms), one floor below. We stayed in the apartment. You are surrounded by original works of arts - frescoes and sculptures. In the morning after breakfast, Professor Linare's son in law Massimo gave us a lively and informative tour of the facility - we learned about the history of the families and the art that was created for the palace. Thank you so much for this, Massimo! This was a once in a lifetime experience. It is not for everyone, but we are glad that we experienced it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Andrea Suite in Mantova, Italy
We enjoyed a wonderful two days in excellent accommodation in the centre of the historical part of Mantova. The San Andrea Suite was excellent and the owners and English-speaking staff were very pleasant and helpful throughout our visit. Nothing was too much trouble for them. The visit to their Museum was very enjoyable and the guide, who was a university student, made the museum visit very enjoyable and educative.

10/10 Excellent

Andre, Namur, Belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing restoration of historical places
The structure consists of 3 types of apartments in two different buildings: 1)underground suite in the former ice storage of the palazzo, 2) apartments in the 1st floor of the lavishly decorated Piano Nobile at the 1st floor of the palazzo, and 3) the Sant'Andrea suite which is situated in a different building, on a very central and lively location on the Piazza Sant'Andrea, just steps away from the major landmarks around the Palazzo Ducale. The Sant'Andrea suite is ideally located and very well accomodated, but does not provide the unique experience of lodging in the Palazzo (which is distant about 15 mins walk) - this should be better clarified at the time of reservation.The Suite Sant'Andrea is a rather low ceiling apartment, beautifully and recently renovated, in a former merchant house (the windows are the top part of former gallery arcades). Prof. Linardi conducted an impressive rehabilitation of the Palazzo lasting over 22 years. He is an "Italiano vero"; his (jutified) enthusiasm and his willingness to provide top service and assistance are sometimes a bit invasive. He is assisted by his wive and their charming daughter. Her guided tour of the Palazzo is one of the best guided tours I ever had (offered to residents) Room Tip: -The rooms in the Palazzo are visited as a part of the guided tour of the Palazzo. -Piazza Sant'Andrea is very buzy until late evening

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an exceptional experience at this hotel!
First, Mantua is a picture perfect place to visit. We can't stop telling our friends and family about this town- it's absolutely perfect. The stay at the Palazzo/Hotel was equally perfect. When we arrived at the hotel we were treated so warmly by the owners as well as provided with information about restaurants and site seeing. Plus we were surprised with a room upgrade (where the Cardinal use to stay when he visited) - The room was breathtaking!!! We hope to visit again soon. Thank you for making our stay so memorable.

8/10 Good

Patricia M, New Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandova hotel in a museum
The building has been renovated recently at great expense and effort. We very much appreciated this preservation, as we often seek out accommodations with character and history. If you also enjoy these qualities during your travels, then you should consider staying at this unusual hotel in a museum. The staff, especially Francesca, are extremely helpful. Also their recommendation for dinner, at the Osteria dell'oca, was excellent.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very pleasant and full of a lot of history. Our suite told a story told a story. We had breakfast in a museum and the sitting room was also breathtaking. Mantua is a secret hiding place of important Italian history. You will not be sorry for visiting this city and staying at the Casa Museo Palazzo valenti gonzaga,

10/10 Excellent

Alicia

Stayed 1 night in Sep 2023

8/10 Good

riccardo

Stayed 1 night in May 2023

8/10 Good

Roland

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unik opplevelse
Vi hadde tavernaleiligheten i kjelleren. Det var en helt spesiell opplevelse å bo her. Leiligheten var veldig stor med to bad og tre soverom. Mye krimskrams morsomme detaljer som virkelig ga følelsen av å bo på et museum. Litt dårlig luft i leiligheten da den lå i kjelleren, men ellers veldig bra. Mantova var et flott reisemål. Vi fikk råd om spisesteder fra personalet. Vi fulgte disse, og fikk unike opplevelser!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
マントヴァらしい素晴らしいホテルでした。建物はパラッツォ、ロビーは美術館のようでした。部屋は広くてキッチンがついており、景色も良かったです。ホテル自体は少人数で運営されているので、時々ロビーにはスタッフがいないこともありました。が、連絡先は教えてもらえましたので、そういう時は電話すれば大丈夫でした。チェックアウト時にスーツケースを預かってもらっていたのですが、私たちが取りに行く時間に合わせて、スタッフがわざわざ待っていて下さいました。 おかげさまでたくさん観光できました。ありがとうございました。
Stayed 1 night in Jun 2019
Response from Francesca for The Management on Jun 25, 2019
Dear guest, Thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sitio peculiar en un museo. Agradable con muy buena atencion. Con un sillón más en la habitacion sería perfecto
Stayed 2 nights in Jan 2019
Response from Francesca for The Management on Jan 14, 2019
Dear Catherine & Fernando, thank you for the nice score and the great review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Francesca per La Direzione on Dec 6, 2018
Carissimi Claudia & Rosario, grazie per il magnifico punteggio, la Vs opinione è molto importante per noi. Cordiali saluti e arrivederci a Mantova

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöner alter Palazzo mit einmaliger Atmosphäre. Die Eigentümerin und ihre Töchter betreuen auf höchstem und trotzdem familiärem Niveau.
Stayed 1 night in Sep 2018
Response from Viviana for the Management on Sep 12, 2018
Dear Anonymous, Thank you for the great score and your kind review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

8/10 Good

HISASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
歴史を感じながらゆったり過ごせる
歴史的建造物の広い部屋にリーズナブルに宿泊できる。10ユーロで食べられる朝食は、希望した時間に部屋まで運んでくれ大満足。二人で宿泊したが、4人でも十分にゆったり過ごせ、家族連れには特におすすめ。
Stayed 2 nights in Jul 2018
Response from Francesca for The Management on Aug 22, 2018
Dear Hisashi, thank you for your kind review. Our guest's opinion means a lot for us. Best regards and see you in Mantova.

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza memorabile
Ci siamo trovati benissimo in questa casa museo (l'unica in Italia), soggiornando nell'appartamento di 220 mq lo stesso dove si riunivano i carbonari nel periodo sotto il dominio austriaco! Esperienza da ricordare! Inoltre abbiamo ricevuto un siberino che ci occorreva per il quale la titolare non ha voluto essere pagata.
Stayed 2 nights in Jan 2018
Response from La Direzione on Jan 13, 2018
Carissimi Giuseppe & Simona, Vi ringraziamo per l'ottimale punteggio e la magnifica recensione pubblicati su Hotels.com. Nel nostro "piccolo" vogliamo fare pedagogia e diffusione dell'Arte, incentivandone l'amore! Un grande abbraccio anche ad Aurora e Pietro da Rocco & Cristina, Margaux & Francesca. Galleria Museo Palazzo Valenti Gonzaga

10/10 Excellent

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meraviglioso hotel-museo
Abbiamo soggiornato nella Suite con annessa cappella del Cardinal Gonzaga, semplicemente fantastica! La camera, oltre ad essere molto ampia e dotata di ogni confort, ci ha permesso di dormire circondati da opere dei maestri dell'arte barocca mantovana. Esperienza davvero suggestiva.
Carissimi Mauro & Chiara, Vi ringraziamo per l'ottimale punteggio e la magnifica recensione pubblicati su Hotels.com. Nel nostro "piccolo" vogliamo fare pedagogia e diffusione dell'Arte, incentivandone l'amore! Un grande abbraccio da Rocco & Cristina, Margaux & Francesca. Galleria Museo Palazzo Valenti Gonzaga

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veramente particolare
E' raro trovare un'accoglienza calda e cordiale come lo riserva la simpatica famiglia di questa struttura al cliente che si sente piu' conoscente che cliente
Carissimi, Vi ringraziamo per l'ottimale punteggio e la magnifica recensione pubblicati su Hotels.com. Nel nostro "piccolo" vogliamo fare pedagogia e diffusione dell'Arte, incentivandone l'amore! Un grande abbraccio da Rocco & Cristina, Margaux & Francesca. Galleria Museo Palazzo Valenti Gonzaga

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Чудесный дворец
Мы останавливались в этом чудесном отеле на одну ночь, он хорошо настраивает на восприятие прекрасного города Мантуи, который мне запомнился как город дворцов. В музеи отеля чудесные фрески и скульптура, очень понравилась экскурсия по музею. Наш номер состоял из двух комнат, одна просто замечательная с фресками, лепниной и скульптурой. Вторая комната занимала часть огромного зала, была чуть менее удобной, т.к. свет мы могли отключить только в нашей части зала. Все остальное было очень удобно, имелись и ванна и душевая кабина. В номере были ноутбук и кофеварка. Меня восхитило,что профессор Линарди 36 лет назад фактически спас этот дворец, и теперь им можно не только любоваться, но и остановиться там с удобствами.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

maurizio, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
da sogno
benissimo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Ambiente
leider kein Parkplatz im Hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
molto buono

10/10 Excellent

Helle, Lørenskog

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hotell
Fantastisk opplevelse. Man bor i et lite palass, vi fikk omvisning og svært god hjelp. Gratis utlån av sykler gjorde at vi også fikk sett mye mer av Mantova enn vi ellers ville gjort.

10/10 Excellent

Günther, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegenes Studio mit allem Komfort .
Von den Eigentümern des Museum-Hotels wurden wir persönlich betreut und erhielten viele Informationen über die Geschichte der Stadt und des Museums. Unser Studio war exzellent eingerichtet und zentral gelegen, hervorragend gelegen als Ausgangspunkt für kunsthistorische Besichtigungen.