Ratings based on 524 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Niagara Falls, NY

Great start to our trip!

Posted Nov 14, 2017
Pros: The monkeys, the view, the staff
Location: Manuel Antonio park
When we saw monkeys as we were walking into the hotel to check in I knew this was going to be an excellent choice. La Mariposa is fantastic. The property is absolutely beautiful and the staff were amazing. Service at the restaurant and bar were both excellent as was the food. Service was quick and attentive, but we were never rushed. Byron at the front desk, who never seemed to go home, was so friendly and helpful our entire stay. The property has a main building and a few smaller buildings. We had room 59 which was ocean view in one of the smaller buildings. The location was very quiet and the room, which was recently renovated, was decorated beautifully. They appear to be renovating some of the other rooms but nothing that was ever noisy or bothersome. La Mariposa is at the highest point in Manuel Antonio and the views are breathtaking. We only stayed 3 nights and wished it could've been longer. If we are ever in Manuel Antonio again we will definitely stay here.
Comment from Hotel Management
Nov 21, 2017 by Manfred Arias | Guest Relations Manager, Hotel Management
Hello Kim, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members (Byron) take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Our commitment to investing in our property will continue the next green season with renovations to our original units, the conference center and the new apartments. Thank you again, and we look forward to seeing you on your next trip to Manuel Antonio! Best Regards, Manfred Arias Guest Relations Manager Hotel La Mariposa
5 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia, PA

Just wonderful

Posted Nov 8, 2017
We booked a partial ocean view which meant we weren’t in main building but in a little building on the edge of the hill! Soooo awesome!!! Request room 57! Good place to be able to safely walk to resturants, market and shops. The beach down the HUGE hill, left out of the hotel is recommended, quite and beautiful...not the main beach (you can easily walk to main beach for snacks and drinks). RecommAnd driving to the beach!
Comment from Hotel Management
Nov 12, 2017 by Manfred Arias | Guest Relations Manager, Hotel Management
Dear Chelsea, We appreciate that you have noticed the free upgrade that we granted to your arrival and that we have taken advantage of our convenient location in Manuel Antonio. Thank you and Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

amazing view of the ocean, great pools

Posted Sep 28, 2017
I was hosting friends visiting from another country and the whole experience was great.
Comment from Hotel Management
Nov 12, 2017 by Manfred Arias | Guest Relations Manager, Hotel Management
Dear Guest, Thank you for your review. We have always believed that travelling with a team or group is a stressful endeovour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. All of our staff believe in providing that personalized service. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Manfred Arias Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great view, great pools

Posted Sep 24, 2017
Host customers to this visit to Manuel Antonio. They were very impressed with the hotel and the view.
Comment from Hotel Management
Nov 12, 2017 by Manfred Arias | Guest Relations Manager, Hotel Management
Dear Guest, Thank you for your review. We have always believed that travelling with a team or group is a stressful endeovour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. All of our staff believe in providing that personalized service. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Best Regards, Manfred Arias Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Costa Rica

Almost Perfect

Posted Sep 12, 2017
Pros: Super nice people.....Excellent service ... Spectacular view ... Awesome location.
Cons: Personnel was unable to heat up the jacuzzi ... Very Disappointing
Location: Lots and lots of places to eat... Quepos Marina and beach conveniently located.
We spent most of our time by the pool....unmatchable view...WOW!....great drinks and service ... Breakfast amount was satisfying.
Comment from Hotel Management
Nov 12, 2017 by Manfred Arias | Guest Relations Manager, Hotel Management
Greetings from La Mariposa Hotel! We are glad you have enjoyed your stay; we look very much forward to having you again at the hotel. We highly appreciate your kind comments and will take in consideration your suggestions to improve our service. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, FL

Wonderful ocean view.

Posted Sep 4, 2017
Hotel has beautiful views. Pools and bar are vey nice. Restaurant is excellent. Large full breakfast is included. Staff is friendly and courtious without hovering. Rooms are spacious and cleaned daily. Beds are very firm though. Hotels is within walking distance of many stores and resturants. We really enjoyed our stay at La Mariposa.
Comment from Hotel Management
Nov 12, 2017 by Manfred Arias | Guest Relations Manager, Hotel Management
Dear Elaine, Thank you for taking the time to write your review of our property, your comments are very much valued. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Costa Rica! Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Best view

Posted Aug 23, 2017 on Orbitz
Overall I felt great staying at either the balcony or the common pool/bar area. The views are stunning and full of unexpected surprises. There is a lot of wild life that comes from time to time which makes the stay a unique experience. Also the staff was one of the best we had in our whole trip. They were always friendly and attentive to any of our needs. One thing though, the room we stayed in... not great. For the type of hotel this is, the rooms were pretty mediocre. I'm not sure how they can fix the situation but the way I felt in the outside premises of the hotel compared to the inside of the room were totally opposite.
5 out of 5
Recommended
for Everyone
by A verified traveler from Covington, La

Great view of coast

Posted Aug 23, 2017
Pros: Views
Location: We booked a guided tour to Manuel Antonio Park through the hotel. They even let us have a late checkout.
Beautiful sunset at pool! Pool bar is great. Restaurant is very good as well. Staff is extremely helpful and friendly. White faced monkeys off balcony in the morning. Highly recommend.
4 out of 5
by A verified traveler

Posted Aug 10, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017 by Manfred Arias, Hotel Management
Muchísimas gracias por su amable y positivo voto.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Amazing Time

Posted Aug 1, 2017
Pros: Ambient, view, and staff.
Cons: More effort to keep bugs out of the room if possible, i understand that its part of nature though.
Location: Emilios cafe is next door, the cappucino is delicious
First and foremost the friendliness, hospitality, and ambient of the staff is ridiculously nice. The breakfast (included) in the morning was always top notch and delicious. No such thing as a continental cheap quality breakfast like most hotels offer. The pool, facilities, and all around are always taken cared off around the clock. Room was comfy, spacious, and perfect view. Only thing that you have to get used to is that there were few bugs roaming around the room at night, keep in mind youre in the middle of nature, and even though every effort is made to keep your room clean, bugs still found their way into your room. They did not bother at any point, like i said just took some getting used to. A+ experience in my book.