Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Panama

Port City

Posted May 17, 2016
Manzanillo is a port city at Mexico! The hotel is well located if you are going to be visiting the ports for q business meeting.
Comment from Hotel Management
May 17, 2016 by JUANMA, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. we value your feedback. We hope you will visit us again in the best hotel of the port of Manzanillo Sincerely, Juan Ramírez General Manager
2 out of 5
by Salvatore from Monterrey

Posted Apr 19, 2016 on Hotels
Pudiera ser mejor
Comment from Hotel Management
Jun 25, 2016 by Dieter, Hotel Management
Gracias por su opinión en relación con su reciente visita a nuestro hotel. Le ofrecemos nuestras más sinceras disculpas por no haber cumplido sus expectativas en su totalidad durante su alojamiento. Valoramos sus comentarios y agradecemos la oportunidad de volver servirle en un futuro no muy lejano Atentamente Juan Manuel Ramirez Gerente General
5 out of 5
by A verified traveler from toluca mex

Hotel agradable con personal muy amable

Posted Mar 31, 2016
Todo en gral muy bien solo quiero recalcar que carlos el encargado de los traslados es una persona muy profesional nos trato muy bien y felicidades por contar con gente que en verdad le pone empeno a su trabajo y la verdad me volveria a hospedar aqui
Comment from Hotel Management
Apr 6, 2016 by juanma Ramirez, Hotel Management
Estimado Sr Velazquez, Muchas gracias por su opinión acerca de nuestro hotel. Nos enorgullece saber que Carlos hizo de su estancia una experiencia, y saber que disfrutó de su alojamiento con nosotros. Esperamos que vuelva a visitarnos muy pronto en Manzanillo Atentamente, Juan Manuel Ramírez Gerente General
5 out of 5
by A verified traveler

Posted Mar 31, 2016
Pros: Very clean
Cons: The signs to guide you to the hotel are too small. Should be at least double the size
Location: There's a burger place you can call for room service....burgers are so good ...hotel has the phone #
Very nice hotel...small,but nice and very clean swimingpool.everything in the hotel is well maintaing..
Comment from Hotel Management
Mar 31, 2016 by juanma, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us, we value your feedback. We hope you will visit us again son. Sincerely, Juan Manuel Ramírez Gerente General
5 out of 5
by Kenneth from Alberta, Canada

Great Staff

Posted Mar 31, 2016 on Hotels
Comfortable, despite many young families during Easter holiday, it was quiet at bed time. Bus stops close to front entrance. Ten minutes to downtown, five to ten minutes to Las Brisas beaches, restaurants, shopping malls on Blvd. Miguel de Madrid. Front desk Staff were very helpful, pleasant,fluent in English. Rooms were very clean and comfortable.
Comment from Hotel Management
Jun 4, 2016 by Dieter, Hotel Management
Dear Kenneth, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Our staff takes great pride in, so we value your feedback. We hope you will visit us again in manzanillo. Sincerely, Juan Manuel Ramírez General Manager
5 out of 5
by A verified traveler

Holiday inn

Posted Mar 29, 2016
Very good customer service and services. Very clean and neat. not very close too beach view, but u do feel safe and secure.
Comment from Hotel Management
Mar 29, 2016 by Juanma, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. so we value your feedback. We hope you will visit us soon again in this beautiful port. Warmest Regards Juan Ramírez General manager
5 out of 5
by José Antonio from Guadalajara

Gran opción en Manzanillo

Posted Mar 28, 2016 on Hotels
Excelente Hotel para trabajo o ir con la familia y estar en la playa y regresar a la alberca y dormir
Comment from Hotel Management
Jun 4, 2016 by Dieter, Hotel Management
Estimado Jose Antonio, Muchas gracias por su opinión acerca de nuestro hotel. Definitivamente nos congratula saber que disfrutó de su alojamiento con nosotros, y confirmar que Holiday Inn Express Manzanilo, es un hotel que se disfruta de negocios o de placer con la familia. Esperamos que vuelva a Visitar muy pronto en Manzanillo. Atentamente, Juan Manuel Ramírez Gerente General
4 out of 5
by Luis Lauro

Posted Mar 26, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Dieter, Hotel Management
Muchas gracias Sr Luis Lauro por su opinión acerca de nuestro hotel.valoramos su opinión. Esperamos que vuelva a visitarnos muy pronto en Manzanillo Atentamente, Juan Manuel Ramírez Gerente General
5 out of 5
by Paul

Posted Mar 25, 2016 on Hotels
Comment from Hotel Management
May 28, 2016 by Dieter, Hotel Management
Queremos agradecerle por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Esperamos que vuelva a visitarnos muy pronto en manzanillo Atentamente, Juan Manuel Ramírez Gerente General
5 out of 5
by Mireya from Guadalajara

Posted Mar 25, 2016 on Hotels
Muy bueno todo lo que ofrecen
Comment from Hotel Management
May 28, 2016 by Dieter, Hotel Management
Muchas gracias por su gran comentario acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece de saberlo, y esto nos compromete a esmerarnos y dar un excelente servicio día a día, Esperamos que vuelva a visitarnos muy pronto en Manzanillo Atentamente, Juan Manuel Ramirez. Gerente General