Ratings based on 308 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good Hotel !

Posted Feb 13, 2018
The staff is very nice, the food in the restaurant is pretty good. The hotel locations is very close to many restaurants and shopping stores.
Comment from Hotel Management
Feb 14, 2018 by Silvia F., Hotel Management
Thank you for your feedback! We are glad to hear that you enjoyed your stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from united states

Nice and clean

Posted Jan 8, 2018
Nice employees, very respectful, good view, loved the restaurant, close to a shopping center, and a good price I definitely recommended
Comment from Hotel Management
Jan 8, 2018 by Silvia F., Hotel Management
Thank you for your feedback! We love hearing about our guest´s experience with us and we are very glad that you enjoyed your stay. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2017
Pleasant atmosphere. Food in restaurant was excellent, I enjoyed the Mussels Rockefeller. Air conditioner in our room had two settings off and on. Since it was hot we had no qualms about leaving it on.
Comment from Hotel Management
Dec 11, 2017 by Silvia F., Hotel Management
Thank you for your feedback! We are glad to you enjoyed your stay as well as the food. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

Nice hotel near beach and shopping centers

Posted Nov 17, 2017
Great hotel I will stay there again whenever I go back to Manzanillo. Love the staff there.
Comment from Hotel Management
Nov 21, 2017 by Silvia F., Hotel Management
Thank you for your feedback! We hope to see you again soon!
5 out of 5
by Al

In a pinch

Posted Nov 5, 2017 on Hotels
It was comfortable and pleasant. The beach, view and restaurant were perfect for late notice to find a room for the night.
Comment from Hotel Management
Nov 6, 2017 by Silvia, Hotel Management
Thank you for your feedback! We are glad to hear that you enjoyed your stay here at Hotel Marbella. We hope to see you again soon!
5 out of 5
by Henry

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017 by Silvia, Hotel Management
Muchas gracias por su valoración!
5 out of 5
by Henry

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017 by Silvia, Hotel Management
Muchas gracias por tomarse un poco de su valioso tiempo y calificar nuestro servicio. Esperamos verlo pronto de regreso aquí en su casa el Hotel Marbella.
5 out of 5
by A verified traveler

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 6, 2017 by Silvia, Hotel Management
Muchas gracias por tomarse un poco de su valioso tiempo para calificar nuestro servicio. Esperamos verlos pronto de regreso aquí en su casa el Hotel Marbella.
5 out of 5
by Henry

Posted Oct 31, 2017 on Hotels
Comment from Hotel Management
Nov 8, 2017 by Silvia, Hotel Management
Muchas gracias por la calificación de nuestro servicio! Thank you for the feedback on our service!
4 out of 5
by Henry

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 8, 2017 by Silvia, Hotel Management
Muchas gracias por valor nuestro servio! Thank you for your feedback!