Avoid the chalets
Posted Mar 9, 2016 on Hotels
we stayed here in 2014 in a villa which was excellent - this time in a bush chalet which is not in keeping with the rest of the resort,( which is very good).The chalets are poorly furnished - no bedside tables,only 2 mismatched beer glasses - none in the bathroom,and no wine glasses( this in a luxury hotel!) no fan,the temperature was in the upper 30's although the aircon was excellent.Also access to the chalets was very bad - parking quite a way and try wheeling a suitcase in dirt and rocks. the paths consisted of loose pavers laid on the bare ground and will probably result in some one tripping and injuring themselves. There are no sun loungers or easy chairs in the two pool areas and no sunshades provided - indeed when requested we were told that there were none provided or available.The restaurant and staff are excellent and the whole estate is very well kept but the hotel's claim to be a "Luxury" venue is spurious regarding the chalet accommodation. If we had wanted a bush camp experience we would have booked in a game reserve.