Ratings based on 307 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2018
This hotel was great. Their staff was great. They were very helpfull . They all had smile on their faces when i came across them. Great place. .
Comment from Hotel Management
Apr 18, 2018 by Jenny Nelson, Hotel Management
Dear Anonymous, Thank you so much for the wonderful review. I'm so happy to hear our staff was able to make your time with us even more enjoyable. We look forward to welcoming you back next time you are in town. Sincerely, Jenny Nelson Front Desk Supervisor
3 out of 5
by A verified traveler

Not for light sleepers

Posted Apr 13, 2018
We stayed one night for our kids sporting event. Hotel and room was fine except I found it difficult to sleep. The room next to us was very loud. It seemed like you could hear people in the hall easily and the highway traffic. I typically don’t have problems sleeping and was able to get sleep once the people next to us went to bed. Pool was smaller than I thought. But I liked the amount of seating and tables by the pool.
Comment from Hotel Management
Apr 13, 2018 by Jenny Nelson, Hotel Management
Dear Anonymous, Thank you for taking a moment to review our hotel. I sincerely apologize that you found your room to be noisy, and that the pool was smaller than you would have liked. We work very hard to provide all of our guests with the products and services that will allow you to have a worry free and enjoyable stay with us, and I apologize that in your case we fell short. We hope you will consider staying with us again in the future. Sincerely, Jenny Nelson Front Desk Supervisor
3 out of 5
by A verified traveler from Central MN

Posted Mar 18, 2018
Noisy floor. Very cheap shelf unit that rattled every time you walk around the room. Sheets looked slept in...just not a place I would stay at again.
Comment from Hotel Management
Mar 18, 2018 by Jenny Nelson, Hotel Management
Dear Anonymous, Thank you for taking the time to review our hotel. I would like to sincerely apologize about the noise, and that you were unhappy with your room. That is not the type of experience we wished for you to have. We hope you will consider staying with us in the future. Sincerely, Jenny Nelson Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver

Great staff and amenities

Posted Feb 11, 2018
Very welcoming to our family and made many suggestions that made our visit a complete joy.
Comment from Hotel Management
Feb 28, 2018 by Jenny N, Hotel Management
Dear Charles, Thank you so much for the wonderful review! I'm so happy to hear that our staff was able to make your stay even more enjoyable. We look forward to seeing you next time you are in town. Sincerely, Jenny N Front Desk Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 29, 2018
Check in was excellent, room whirlpool was awesome. If I could anything it would be check out time til 12pm
Comment from Hotel Management
Feb 28, 2018 by Jenny N, Hotel Management
Dear Anonymous, Thank you for taking a moment to review your stay. Overall it looks like you had a great stay and that’s what we strive for! We look forward to seeing you next time you are in the area. Sincerely, Jenny N Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice rooms, very friendly staff

Posted Jan 22, 2018
We enjoyed our night stay very much! It was quiet and comfortable. The staff was helpful and accommodating. Very nice, clean room!
Comment from Hotel Management
Feb 28, 2018 by Jenny N, Hotel Management
Dear Anonymous, Thank you for reviewing your stay at our hotel. I'm so happy to hear that you enjoyed our staff and clean room. We look forward to seeing you next time you are in the area. Sincerely, Jenny N Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Not ritzy but very comfortable.

Posted Jan 19, 2018
Cons: A small morning breakfast would be nice.
We've stayed there several times and the experiences have been consistently good, which is why we continue to return.
Comment from Hotel Management
Feb 28, 2018 by Jenny N, Hotel Management
Dear Anonymous, Thank you for taking a moment to share your experience. We are happy to hear you have had consistently good stays with us, but it looks like we fell short in the breakfast for you. While we do have the full paid breakfast buffet we do also have options to include your breakfast in your room rate. If you were interested in doing that for your next stay please contact the hotel. We look forward to seeing you next time. Sincerely, Jenny N Front Desk Supervisor
4 out of 5
by A verified traveler

Posted Jan 14, 2018 on Hotels
The bed was too firm, but otherwise it was a comfortable stay.
Comment from Hotel Management
Feb 28, 2018 by Jenny N, Hotel Management
Dear Anonymous, Thank you for sharing your experience at our hotel. Overall it looks like you had a decent time at our property and that makes us very pleased. However, I did notice your comments on the bed being to firm and I would like to apologize for that. We hope you will consider staying with us again in the future. Sincerely, Jenny N Front Desk Supervisor
5 out of 5
by A verified traveler

Extra charges

Posted Jan 9, 2018 on Hotels
There were additional charges added to our room And at checkout I had asked what the charges were for, the lady simply showed me a sign at the front desk stating that’s why there are signs posted. I told her that I knew of the extra $20 charge but what was the extra $40 charge? She stated that we ate at the hotel and that was the charge. I stated that we hadn’t eaten there and she finally took the charge off the bill. I’m still waiting to see what’s fully charged to my card at this point, even though I hav a receipt from checkout.
Comment from Hotel Management
Mar 2, 2018 by Jenny Nelson, Hotel Management
Dear Tasha, Thank you for taking a moment to share your experience.I would like to sincerely apologize for the billing issues you had during your stay. We strive to treat all of our guests with the utmost respect and it appears as though we fell short in your case, for which I sincerely apologize. We hope you will consider staying with us again in the future to give us an opportunity to earn your continued trust and loyalty. Sincerely, Jenny Nelson Front Desk Supervisor
5 out of 5
by A verified traveler

Posted Jan 8, 2018 on Hotels
Comment from Hotel Management
Feb 28, 2018 by Jenny N, Hotel Management
Dear Kristen, Thank you for reviewing your stay at our property. We are happy to hear that you enjoyed your time with us. We always strive for the best and we are glad you got to experience that. We look forward to welcoming you back in the future. Sincerely, Jenny N Front Desk Supervisor