Ratings based on 631 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
We were visiting our daughter and her family. She doesn't have room for us to spend the night. This hotel was just right for what we needed: close to where my daughter lives, clean comfortable bed and bathroom nice TV for later at night, good price. We will stay here again.
Comment from Hotel Management
Feb 10, 2016 by General Manager, Hotel Management
Thank you for staying at the LivINN Maplewood! We’re delighted to hear that you loved your accommodation and that our location was perfect for your needs. We are also happy to read that you loved the great value we offered. It is pleasing to learn that you will be staying with us again while visiting St. Paul area. We look forward to hosting you again soon. Malissa Gjerdahl General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Great location

Posted Jan 20, 2016
Staff was friendly and engaging. Room was clean and spacious. Bed was comfortable, variety of softness of pillows. Bathroom was more than adequate.
Comment from Hotel Management
Jan 21, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at the LivINN Maplewood. It is nice to read that you loved your clean accommodation and had a peaceful night’s sleep. Your compliment for our convenient location and kind associates are well appreciated. We are glad you enjoyed your stay, and we look forward to having you again the next time your travel brings you to St. Paul. Malissa Gjerdahl General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent for an excellent price

Posted Nov 24, 2015
Pros: Really nice staff and the price.
Only problem was our room was warm even with the heat off and 24 degrees outside, and we kept hearing a weird noise that although didn't keep us awake I'm sure would bother other people. I think the problem was that our room was above the machinery room.
Comment from Hotel Management
Nov 25, 2015 by General Manager, Hotel Management
Thank you for choosing to stay at the LivINN Maplewood. We are happy that you felt we provided a good value for the price paid and were impressed by our associates. However, we apologize for the inconvenience caused. We invite you to come back for another visit and we will do our best to accommodate you to the room that better suits your needs. Malissa Gjerdahl General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2015
The bathtub drains slow, I didn't like the bathtub!!😲
Comment from Hotel Management
Nov 18, 2015 by General Manager, Hotel Management
Thank you for choosing to stay at our hotel. We are glad that you enjoyed your time staying with us. However, we would like to offer our apologies that the bathtub was not functioning as it should have been. I have already alerted our maintenance team and necessary corrective actions have been taken. Thank you for letting us know about the issue. It is reviews such as yours that help us improve upon our services. It was our pleasure hosting you and we hope to welcome you back soon. Malissa Gjerdahl General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Easy access hotel...loved it.

Posted Nov 12, 2015
Close to St Paul and Minneapolis. Friendly staff and very helpful.
Comment from Hotel Management
Nov 13, 2015 by General Manager , Hotel Management
Thank you for being our guest. We are so glad that our location was perfect for your needs and that you were impressed by our cordial team members. We appreciate that you posted feedback of your stay so that future guests can discover what makes the LivINN Maplewood an excellent choice. We hope that you will be back to see us again soon. Malissa Gjerdahl General Manager
5 out of 5
Recommended
for Couples
by Golden

Posted Nov 11, 2015 on Hotels
Comment from Hotel Management
Nov 12, 2015 by General Manager, Hotel Management
Thank you for choosing to stay at the LivINN Maplewood and for giving us your perfect ratings. We are absolutely delighted to read how much you enjoyed your stay with us. It was our pleasure serving you and we look forward to having you stay with us again the next time that your travels bring you to St. Paul. Malissa Gjerdahl General Manager
3 out of 5
Recommended
for Couples
by Dan

Posted Nov 10, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by General Manager, Hotel Management
Dan: Thank you for taking the time to rate our hotel. We trust you had a good experience. Please come back and stay with us again soon.
Comment from Hotel Management
Nov 12, 2015 by General Manager, Hotel Management
Thank you so much for the generous feedback. We are glad that you enjoyed your overall stay with us. However, we are sorry for any inconvenience caused. It was great to have you with us and we hope that you will be back to see us again soon. Malissa Gjerdahl General Manager
4 out of 5
Recommended
for Business Travelers
by Not Provided from Rich from New York

St Paul LivINN

Posted Nov 9, 2015 on Hotels
Great room for the price. Front desk service excellent, room clean and updated. They do not serve breakfast but there is a Denny's right next door. Not much on the area restaurant wise but there is plenty a short drive away. would stay here again!
Comment from Hotel Management
Nov 12, 2015 by General Manager, Hotel Management
Thank you for choosing to stay at the LivINN Maplewood and for sharing your review with other travelers online. We are glad to read that you loved our clean and well-kept accommodation, as well as, our front desk team who took great care of you. Also, we are happy that you felt our hotel offers great value for the money. It was a pleasure having you stay with us and we are keen to have you back with us soon. Malissa Gjerdahl General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Posted Nov 9, 2015 on Hotels
Comment from Hotel Management
Nov 11, 2015 by General Manager, Hotel Management
Thank you so much for the five star feedback. We are delighted to see that you enjoyed our hotel and the services provided. At LivINN, we are all about offering affordability without sacrificing quality and service. We appreciate your business and look forward to having you stay with us again. Malissa Gjerdahl General Manager
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Nov 8, 2015 on Hotels
This is normally a great place to stay. This time was a little disappointing. The man I spoke to early in the day was a bit rude, but the lady that checked me in was fabulous. The room was fine, but the shower wasn't great. The tub didn't drain, & the shower area was smaller than a regular one. Otherwise, it was a fine stay.
Comment from Hotel Management
Nov 11, 2015 by General Manager, Hotel Management
Thank you for choosing to stay with us once again and we are pleased to hear that your overall stay with us was satisfactory. However, I apologize that one of my associate was not friendly enough and for the service issues you encountered, but, want to thank you for alerting us and giving us the chance to resolve it. Please accept our sincerest apologies for the inconveniences caused and we ensure you that your next stay with us will be a memorable one. We look forward to your next visit. Malissa Gjerdahl General Manager