they do not have any kind of room service. the front desk staff are rude. they DO NOT let you check in early, even 2:55 when your check in is at 3:00. There are many rules like, if you dye your hair and stain the sheet or bath towels, they will charge you which is ironic because my sheets were stained and the bath towels smell like chlorine and the robe smelled like it did not get cleaned. it IS conveniently next to the Mapo metro stop, 5 min walk and easy to hail a cab as well. There are many dining options which is great since there is no room service.