Posted Oct 6, 2015
The hotel is very well located. My room did not have a sea view, however, the sea facing rooms should have a great view. The reception staff were well trained and knew what they were doing on check-in. However, I had made a booking through Expedia and when I arrived I wanted to make a few changes to my reservation and was informed that this had to be done on the Expedia website. Looking at the Expedia website there was no option to change the booking online and made reference to the fact that changes to the reservation had to be made with the hotel directly. There was therefore a lack of knowledge from the front desk staff regarding the Expedia reservation process. The breakfasts at the hotel were excellent. In general, it was a very good stay and would certainly recommend.
Comment from Hotel Management
Oct 15, 2015 by Jonsson, Hotel Management
Thank you for your e-mail.
We are happy to know that your enjoyed our facilities. Indeed some changes are only done by the agent where the booking was made, in this case Expedia. Nevertheless we apologize for the confusion this situation brought you.
We hope to welcome you back again