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Reviews of NH Gran Hotel Provincial

4 out of 5
NH Gran Hotel Provincial
Patricio Peralta Ramos 2502, Mar del Plata, Buenos Aires

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 259 reviews" "
Rating 8 - Good. 89 out of 259 reviews" "
Rating 6 - Okay. 38 out of 259 reviews" "
Rating 4 - Poor. 20 out of 259 reviews" "
Rating 2 - Terrible. 13 out of 259 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miriam, Upland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located where we can walk to restaurants and shops. The staff was pleasant and helpful. Breakfast was a plus with excellent selection. The room was nice, the bed was very comfortable and though we did not have a direct ocean view our room was located where we can open our window, see the ocean, and get a nice breeze in the evenings. I was very happy with this hotel.

8/10 Good

Kristian

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
It was a very charming hotel from the mid-20th century. While many of the room amenities have been updated, the bathroom fixtures were not as modern as other properties I stayed at in Argentina.
Stayed 4 nights in Feb 2022

10/10 Excellent

Monique

Stayed 3 nights in Feb 2022

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Provincial is the most classic and stylish hotel ever built in Argentina. Enriched with history, it is by far a relic of a lost time. The staff was incredibly warm and helpful, friendly and efficient. Staying there was a dream.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Staff & service
Old style, nice location and staff but look a little deteriorated
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Location and service were outstanding, facilities are great and breakfast was superb
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is not a five start hotel, it is a three star hotel at its best. It's old, with some updates but not enough to be competitive. The single beds are small and worn. The TV's are small and far away from the beds. The rooms are dated. I would have been happier if it was listed as a three star hotel, then I wouldn't complain.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Everything was old and in really bad shape. It was a great building without any updates.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Liked: Great location and beach views. Big rooms. Disliked: Slow wifi, rusty windows, mediocre breakfast options, no room coffee maker, no concierge to book tours or provide carnival information.
Stayed 3 nights in Mar 2019

2/10 Terrible

Fie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try another hotel!
Absolute the worst hotel I’ve ever stayed at. This is NOT a 4 star hotel, I would maybe give them one star. We wanted to find another hotel after we saw the rooms, but due to public holliday all hotels on the coast were fully booked and the hotel would not give us refund/let us cancel for free. @hotels.com - a good idea would be to change the photos for this hotel so you don’t get more disapointed customers.
Stayed 2 nights in Mar 2019

8/10 Good

Francie

Liked: Staff & service, property conditions & facilities, room comfort
Family reunion from New Zealand to Argentina
It was very central and very close to the beach.we traveled with our family,which was 8 of us.They cater well for families and senior nationals.The staff were very friendly and in house prices were very affordable covering all family needs. The Swimming pools were very enjoyable and remembering the age of the hotel very accommodating.Some rooms needed a little upgrade and we were not aware of other upmarket rooms on other floors.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
its a huge old hotel, f antastic building with the most beautiful staircase. rooms are large, high ceilings and old world charm. head board bed is fabric with stains....rest of the room was clean. gym is a joke, but pools are ok. everything has this old eastern european feel. hotel is massive...location is down town right at the beach...
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Poor breakfast - advertised as continental, which it was but still poor
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was misrepresented by expedia it was dated in need of repair facilities did not work never a four or five star hotel more like a 2* room eas very noisy internet did not work in room housekeeping was poor fridge did not work had to be changed air conditioning was intermittent jucuzzi not working
Stayed 6 nights in Dec 2018

4/10 Poor

Takanori

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

4/10 Poor

M, Atlanta, GA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures and reviews are deceiving
I would 100% never stay here again. The photos and website make this look like a 4 star resort. I would give it one star. The hotel is literally falling apart. The only reason to stay here is to be close to the beach, however, there are much better options. The hotel staff was extremely rude. No one mentioned you have to pay to go to the pool, pay to use the chairs, and cannot pay for extra chairs. Breakfast was so crowded they ran out of food and there were limited seats. The hall carpet was stained. There were countless holes in the bedroom walls. We ended up checking out early.
Stayed 3 nights in Dec 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The NH Gran is a great hotel!
The staff was incredibly nice and accommodating...every single one of them. The hotel is simply gigantic. When we checked-in we told the bellman we didn't need his services because we had little luggage. That was a mistake! It took us forever to find our rooms. The room was nicely decorated and the bathroom was beautifully finished in marble. It is an older hotel and the hallways reflect that in their appearance...I don't mean that in a negative way. The breakfast/dining/bar area is all 100% modern, bright and clean. Breakfast was included with our room and was very nice. I wish the bar stayed open after midnight but there is a casino next door with a bar that's open until 3am. The hotel is directly on the beach and has row after row of cabanas. We were surprised that the cabanas were so reasonably priced. My only complaint still baffles me. As I said, the hotel is gigantic. But the spa changing room and showers are coed. Surely they could find room to separate them. The individual showers measured approximately 3'x3' with frosted glass doors on each one. They left little space to dry before one needed to step into the coed area. I'm not a prude and have no problems with lack of privacy in the men's locker room...but changing clothes in the same room with women was very awkward. With that being said it was a great hotel, just know that the spa lockers and showers are unique to put it nicely. I would definitely stay at the NH Gran again!

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Gui , Sao Paulo - BRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great potential, but fail.
Stayed there for just one night, business purpose in the city. The property is amazing and location is great, but it looks somehow abandoned, lacking of a nice refurbishment to rescue the old days' glory it might have had. Tried the gym, it was absolutely awful... no treadmills working, very old and useless equipment. Indoor pools are not bad, though absolutely crowded - very small pool areas for the size of the hotel. Breakfast was also disappointing... since I had an early meeting, I got down for breakfast at 6h30, then I just discovered it begins to be served at 7h00 (!!). Although there were waiters there and restaurant was already open (very nice decoration, by the way), no one of the staff cared to offer me some attention. When I asked if I could have some coffee at least, I've been told in a very rude way that it starts at 7h00. It was 6h45 by then... Room is big and clean, bed is old and liners has that laundry smell. Shower is old and a bit rusty but very good water pressure and constant temperature.
Stayed 1 night in Jan 2018

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mixed Review
This hotel wasn't exactly what we expected. The main picture shown is not an accurate representation. There is a small pool across the walkway from the hotel, but it's not in the best shape and the hotel will try to charge you extra to use it and their beach area. The hotel itself is quite beautiful but you can tell we went at a very slow time of year as most parts of the hotel were closed down. The service wasn't great, especially at the very limited breakfast buffet where no staff spoke with us at all. On Christmas eve the front desk told us that the restaurant would be open until 9pm but when we went there around 7:30 for dinner, the staff told us they were closed and we could only order a few room service items.
Stayed 2 nights in Dec 2017

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to see Mar del Plata
Nice traditional hotel in the centre of Mar del Plata. The room was excellent but the service in the bar / restaurant was very slow. Nice pool and private beach area but not cheap

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very good service.
It's a nice hotel, and the service was excellent. We went there in the middle of December, a few weeks before the holiday rush sets in. Direct walk to the Beach. A bit too crowdy in the dining room during breakfeast; simply not enough tables.

8/10 Good

Magnus

Liked: Cleanliness, staff & service
The hotel need a little recondition, It is a little worn down. Breakfast was not great but the location and service was good.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Lovely hotel crowded
Lovely area crowded beach great location helpful staff

10/10 Excellent

Cheif, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, room was very big and clean!
Arrived with a warm welcome. Staff greeted us with a friendly attitude. Understood my low level of Spanish but staff spoke English as well. The main hotel is very beautiful and the main atrium has lots of stunning artwork. The room was very big and super clean, the bed was lovely to sleep in. Shame we could not use the bath tub but the shower was very powerful with plenty of hot water. Breakfast was very nice as well. Plenty range of different types of food to be eaten. Still can't believe how tasty the bread was.

10/10 Excellent

Nancy, Syracuse, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
The hotel was spacious and the staff was extremely helpful, giving us suggestions on restaurents, shops, and events. The breakfast, included in the price of the room, was one of the best I've had. The location was perfect, as close to the beach as possible, and within walking distance of many good restaurents. The indoor pool and whirlpool was large and warm. We would definitely stay there again! One hint - buy your postcards at the Tourist Information Center near the hotel!

8/10 Good

Crys, Leadville CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our grand time at the NH gran
The NH Gran is in fact very Grand. There is a huge entrance with marble flooring and mythical murals on the walls. The staff is very friendly and spoke English which helped with our poor Spanish. They let us check in early 11:30 rather than 3pm so that was nice. My husband had asked if they could add anything special for my Birthday and they upgraded us to a very nice room for free. The maid service is weird and I would recommend you put the do not disturb sign on the door if you don't want people in your room all the time.. no issues just random visits. The breakfast buffet us awesome! The pool is not included and costs an additional $40 if you wanted to use it. the location is good. The gym is very nice with and free to use with steam and sauna and cardio equipment. overall we enjoyed our stay. Not at all trying to sound like an arrogant American, but this hotel would not meet 5 start standards of the US. but for the price it was nice and like at least 4 star. =)

8/10 Good

Greg, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
All the personal were very nice and ready to help

10/10 Excellent

David, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally renovated 5 star
This hotel has been totally renovated, public spaces, rooms, beds, linens, furniture, everything, and just reopened late 2009. It is a fabulous old building, with huge spaces, including hallways as wide as a 2-lane highway. Great locatiuon in the middle of everything, right on the beach, next to the casino. Double pane, opening windows offer views of the city and sea, and block out all the sound. Nice restaurant, elegant fare, fresh pastries on the breakfast buffet. Many hotels in Argentina say 4 stars, but its only 2 start by American standards. This one really is a 4 or 5 star hotel.

6/10 Okay

Alfredo Mario

Stayed 3 nights in Dec 2022

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel absoleto
Pesima habitación. Los pasillos con pisos manchados y alfombra de mas de 30 años. Estado lamentable. En la habitación pisos manchados y salpicados de pintira. Es espejo del placar inutilizable ya que al cambiar la cama por una king' las mesas de luz no permiten abrir la puerta. Totalmente absoleto. Sin frigobar??? Lo unico bueno el spa. Desayuno sin frutas (solo ensalada de fruta) . La piscina cubierta y el gimnasio muy bueno
Stayed 3 nights in Nov 2022

10/10 Excellent

SILVANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso hotel
Stayed 3 nights in Nov 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, room comfort
Muy bien en todo aspecto
Stayed 3 nights in Oct 2022

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Haralambos

Traveled with group
Disliked: Staff & service
An emblematic building that needs renovation
A wonderful historical building from the outside. However, many things need to be upgraded from the inside. The rooms need to be refurbished and upgraded. Amenities were extremely poor.
Stayed 2 nights in Aug 2022

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue todo excelente. Solo advertir q se cobran impuestos locales , no advertidos.
Stayed 2 nights in Jul 2022

6/10 Okay

juan

Stayed 2 nights in Jul 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

armando

Stayed 1 night in Jun 2022

2/10 Terrible

Saul

Stayed 3 nights in Jun 2022

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le falta
En líneas generales bien, pero todavía le falta remozar varias zonas. Precio calidad no va. No es 5 estrellas
Stayed 1 night in Jun 2022

6/10 Okay

Elsa

Stayed 2 nights in May 2022

4/10 Poor

marko

Business traveler
Disliked: Property conditions & facilities, room comfort
Naja…..
Ich gebe NIE Kommentare ab aber diesmal schon. Hotelzimmer via Hotels.com gebucht somit hatte das Hotel all meine Daten. Dann, wie gehabt, mit der Kreditkarte die Sicherheitsleistung bezahlt/blockiert; dann wurde von der Kreditkarte eine Fotokopie erstellt und dann sind ALLE Daten der Kreditkarte nochmals handschriftlich in ein Formular eingetragen worden inkl. Sicherheitsnummer. Hiermit habe ich mich sehr unwohl gefühlt und habe dies mehrmals, natürlich freundlich, hinterfragt. Antwort war simple: “ Do You want the Room or not?” Es wäre immer das vorgehen. Sehr fraglich, meiner Meinung nach. Frühstück nicht empfehlenswert, Zimmer sauber aber auf keinen Fall ist der Preis gerechtfertigt. Hotel war erwartend der Jahreszeit sehr leer trotzdem Hab ich auf Nachfrage kein Zimmer mit Meerblick bekommen. Fotos etwas täuschend auf der Internetseite. Naja. Zum Glück war ich nur auf der Durchreise.
Stayed 1 night in May 2022