When we arrived, having booked through a well-known booking company, there seemed to be some question about if there was a booking/room. We had to wait while they decided. Then they took us up to the farthest away corner room, down and up many flights of stairs, with our suitcases. The room was fine, very clean and comfortable. As the hotel was obviously not fully, we could have been placed in a amore convenient room location.
When we came out to go to dinner, there was no light on the stairs and it felt quite dangerous walking down in the dark in case we slipped. When we asked, they put on the stairwell lights. However, in the morning, they were not on again and that made our exit with suitcases dangerous.