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Hotel El Castillo La Ciudadela Marbella

Photo gallery for Hotel El Castillo La Ciudadela Marbella

Exterior detail
Deluxe Room | Minibar, in-room safe, desk, soundproofing
Deluxe Room | Minibar, in-room safe, desk, soundproofing
Double Interior Room | Minibar, in-room safe, desk, soundproofing
Double Room | Minibar, in-room safe, desk, soundproofing

Overview of Hotel El Castillo La Ciudadela Marbella

Hotel El Castillo La Ciudadela Marbella

4.0 star property

9.6/10 Exceptional

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry
Map
Plaza de San Bernabe, Marbella, 29601

Explore the area

  • Popular LocationOrange Square2 min walk
  • Popular LocationVenus Beach9 min walk
  • Popular LocationMarbella Marina9 min walk
  • AirportMálaga (AGP)46 min drive

Room options

About this area

Marbella

Hotel El Castillo La Ciudadela Marbella is located in Marbella City Centre, a neighborhood in Marbella. Paseo Maritimo and Centro Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Cable and Bajadilla Beach. El Pinillo Beach and Bulevar San Pedro Alcántara are also worth visiting.
Visit our Marbella travel guideOpens in a new window
Map

What's nearby

  • Church of the Incarnation - 2 min walk
  • Plaza de los Naranjos - 2 min walk
  • Orange Square - 2 min walk
  • Venus Beach - 9 min walk
  • Marbella Marina - 9 min walk

Getting around

  • Fuengirola Boliches Station - 22 min drive
  • Malaga Airport (AGP) - 49 min drive

Restaurants

  • Olivia Valere - 4 min walk
  • Cafetería los Naranjos - 2 min walk
  • The Farm - 3 min walk
  • Altamirano - 3 min walk
  • Heladeria Valenciana - 4 min walk

About this property

Hotel El Castillo La Ciudadela Marbella

4-star hotel located in Marbella City Centre
At Hotel El Castillo La Ciudadela Marbella, you can look forward to free continental breakfast, a roundtrip airport shuttle, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also find perks like:
  • A 24-hour front desk, outdoor furniture, and multilingual staff
  • An elevator, a front-desk safe, and luggage storage
Room features
All 15 rooms offer comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, tablet computers, and heating

Languages

English, French, German, Italian, Romanian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available

Safety measures

Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 984 feet (EUR 25 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Outdoors

  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower only
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 84 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(984 ft away; open 24 hours)
  • Rollaway bed fee: EUR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Cribs and extra beds are available upon request and subject to availability.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Castillo La Ciudadela Marbella
Hotel El Castillo La Ciudadela Marbella Hotel
Hotel El Castillo La Ciudadela Marbella Marbella
Hotel El Castillo La Ciudadela Marbella Hotel Marbella

Frequently asked questions

Is Hotel El Castillo La Ciudadela Marbella pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel El Castillo La Ciudadela Marbella?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hotel El Castillo La Ciudadela Marbella?

Check-out is at noon.

Does Hotel El Castillo La Ciudadela Marbella provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 84 per vehicle applies.

Where is Hotel El Castillo La Ciudadela Marbella located?

Located in Marbella City Centre, this hotel is steps from Church of the Incarnation, Plaza de los Naranjos, and Orange Square. Museo del Grabado and Ermita del Santo Cristo de Marbella are also within 5 minutes.

Can I cancel my reservation for free at Hotel El Castillo La Ciudadela Marbella and receive a full refund?

Yes, Hotel El Castillo La Ciudadela Marbella offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel El Castillo La Ciudadela Marbella cancellation policy on our site for more details about any exclusions or requirements.

Hotel El Castillo La Ciudadela Marbella Reviews

Hotel El Castillo La Ciudadela Marbella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 2 out of 10 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 0 out of 10 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 10 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 10 reviews" "
" "2 - Terrible 0%

10.0/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, fantastic service and in a great area in old town. Wonderful views from the terrace also. Will certainly return.

10/10 Excellent

salila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service and attention to detail. Small and intimate but very stylish
Stayed 2 nights in Nov 2022

10/10 Excellent

Rosemary Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely boutique hotel is set in the old town of Marbella amongst the pretty streets, squares and many restaurants and shops. The staff are so helpful and welcoming.
Stayed 6 nights in Nov 2022

8/10 Good

DIANNE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having read the other 5 star reviews for this property I’m wondering if my expectations were too high? Aesthetically the hotel is fantastic, beautifully renovated with high attention to detail but on arrival we were very underwhelmed and felt quite unwelcome at check in. The receptionist was very abrupt and unfriendly. We had booked a junior suite for extra space and were very disappointed. It was very small and had no seating area, just a tiny coffee table with one chair. Certainly not a junior suite just a small hotel room. We are light sleepers and had booked the room as it was advertised as soundproofed however this was certainly not the case!! The rooms were situated round an open courtyard which led down to the reception, on one night we were kept awake all night by the constant pinging of incoming texts on the night receptionists mobile, on another night the receptionist was chatting loudly from 3am to 5 am to another person, eventually my husband had to go out and ask them to be quiet. Breakfast was served on a beautiful roof terrace, the food was fresh and delicious, but very little choice and we were served exactly the same food every morning. We were served fresh bread with no butter. On 3 mornings I asked for butter and was kept waiting 10 minutes. I had to remind the server on 2 occasions as she seemed to have forgotten. Although it wasn’t busy at all with only about 4 other tables occupied. All in all a beautiful hotel but poor customer service.
Stayed 4 nights in Oct 2022

10/10 Excellent

Bahar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in the heart of Marbella! Everything was perfect it is now one of my favourite places I’ve ever been to. My room had the most charming balcony facing an old church. The rooftop is stunning and the food there was incredible
Stayed 5 nights in Jul 2022

10/10 Excellent

ANNE-MARIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement est top, hôtel rénové de façon impeccable, ayant respecté le style local avec des touches de modernité de très bon goût. Personnel très agréable et serviable. Juste à savoir qu’il est impossible d’arriver devant l’hôtel en voiture (piétons) parking à 5 minutes. Merci pour ce séjour à un prix défiant toute concurrence grâce à une offre expédia
Stayed 2 nights in Sep 2022

10/10 Excellent

hilde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Marit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

General hotel information

Highly Rated Amenities
Property Cleanliness & Beautiful Rooms
Star Rating
4
Nearest Airport
Málaga (AGP)
Address
Plaza de San Bernabe, Marbella