Ratings based on 96 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by Kathryn

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 20, 2017
Dear Kathryn, Thank you for rating us regarding your recent experience. We hope to be able to welcome you back on your next visit to Marbella. Regards from the Team at Río Real
3 out of 5
Recommended
for Everyone
by A verified traveler

Golf hotel without Golf hospitality

Posted Oct 11, 2017
Pros: green and open,
I expected to hire clubs at the golf Hotel as part of the Golf Hotel hospitality as I was travelling with family and would have used the facilities as and when. I was quoted Hiring charges of Eur 65.00 per day when one would have expected Eur 65.00 per week! Golf Club hire is available on line from company that would deliver and collect the clubs at a reasonable rate. Unfortunately, did not realise till late.
Comment from Hotel Management
Oct 20, 2017 by The Manager, Hotel Management
Dear Guest, Thank you for taking the time and sharing your comments with us. We understand that you did not agree with the rates for daily rental hire, but that is the set rate. As you very well indicated, it would have been worth renting from one of the many golf rental equipment agencies beforehand that specialise in this particular area. Regardless of your comment of the golf clubs we hope that you and the rest of your family were at least abel to enjoy their time in and around the hotel. We look forward to your next visit and hopefully will be able to get in a game of golf or two. Sincere regards from the Team at Río Real
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester England

Relaxed, tranquil, wonderful!

Posted Sep 18, 2017 on Ebookers
Probably the most relaxing holiday I've ever had. The hotel was beautiful, luxurious and modern, with all the Spanish touches one would expect. Staff were efficient, professional, and exceptionally friendly and helpful. Wonderful views over the golf course, a beach and beach bar / restaurant only 5 minutes away, and the quiet that I was looking for. I won't hesitate to return to this stylish hotel, and in particular I look forward to laying by the rooftop pool with a cold drink. Magic!
4 out of 5
by A verified traveler

not 4 star

Posted Sep 2, 2017 on Hotels
nice but not 4 star. you need.a car. course is nice but tees in poor condition. hotel lacks facilities like concierge, business centre etc. nice room but no tea or coffee. service in golf club was poor.
Comment from Hotel Management
Sep 4, 2017
Dear guest, Thank you for writing about your experience here at our hotel. I have taken on board your valuable feedback for future considerations for the hotel's operation. We do hope however that you at least were able to enhoy yourselves during your time with us and hope that we are able to improve our offering for your next visit. Once again, thank you and regards from the Team at Río Real.
5 out of 5
by Jonathan

A little haven in Marbella

Posted Aug 28, 2017 on Hotels
Unless you really like saying in a really busy town, then this hotel is for you. Small, but big enough to care. We are not golfers, but it looked a great course to me. Hotel is very "homely" with a real charm. The buffet breakfast was our only meal taken at the hotel, but good choices and adequate. Drinks are reasonable for this type of hotel in a very expensive resort. Only real moan would be, no free bottled water in room ( €3 for a small bottle ) and no facility to make tea or coffee in the room. No where nearby to go, so you are trapped. Would defiantly go back if in Marbella again.
Comment from Hotel Management
Sep 4, 2017
Dear Jonathan, Thank you very much for your kind words about your recent experience with us here at Río Real. I have made a note about your valid points and will take these into consideraiton for the hotel operation. We do however hope to be able to welcome you back with us in the near future. Sincerely, The Team at Río Real Golf Hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2017
The location is great, room and pool area very comfortable but what lets this hotel down is the staff - their absence, when you could find them, their attitude.
Comment from Hotel Management
Sep 4, 2017 by Operations Manager, Hotel Management
Dear guest, I would like to thank you for taking the time to write about your experience with us. Tell me, which department or area was lacking in staff? Was it all operations or particular areas? This so that I may look at improvements. Thank you once again and regards from the Team at Río Real
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Lovely hotel but might need a car

Posted Aug 9, 2017
The Rio Real Hotel is a perfect escape for golfers and those looking for a peaceful break. The hotel is pretty isolated being in a residential area with nowhere to walk to so a car or a budget for taxi's is essential. The hotel pool is very small which is more for cooling down than a swim. Setting is beautiful, very peaceful and calm although the "spa" didn't seem to be open. Food excellent and costs are usual Marbella prices. Overall an excellent stay.
Comment from Hotel Management
Sep 4, 2017 by Reception Manager, Hotel Management
Dear NSH, Thank you for your very kind comments about your last stay with us. Should there be any aspect where you think we can gain full marks we would welcome this feedback. Otherwise we do hope to welcome you back in the near future. Regards from Río Real
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Stunning hotel and great location

Posted Jul 31, 2017
A beautiful hotel in a great location, providing everything to ensure a relaxed, luxurious stay. Cannot wait to stay again.
Comment from Hotel Management
Aug 7, 2017 by Guest Relations Manager, Hotel Management
Dear Andrew, Thank you for your kind words, we are glad to read that you enjoyed yourself. We trust that we shall see you again. Regards from the Team at RR
5 out of 5
by A verified traveler

Relaxing stay

Posted Jul 27, 2017 on Hotels
Very nice hotel, located a little on the outskirts - but with nice and friendly services and staff. Excellent stay!
Comment from Hotel Management
Aug 7, 2017
Thank you very much for leaving us your feedback. We hope to be able to welcome you back with us in the not too distant future. Regards from the Team at Río Real.
4 out of 5
Recommended
for Couples
by A verified traveler from Surrey England

Quiet hotel on golf course

Posted Jul 21, 2017
Pros: The staff, the peace and quiet and the cleanliness.
Cons: Tea and coffee making facilities in the rooms would be great for those of us that like a cuppa first thing in the morning.
Location: Quiet and fairly remote. A car us a must. Only 10 minutes by car to Marbella. There are a couple of nice restaurants in the Elvira area.
We stayed as a couple for 5 nights in July. Great hotel in beautiful surroundings even for non-golf players like ourselves. Staff were friendly, helpful and efficient. Room was spotlessly clean with clean towels daily. The pool area was clean and had a bar selling drinks and snacks at reasonable prices. A car is a must for getting around as the hotel is quite remote, especially if you don't want to eat in the hotel restaurant every night. There is a buggy service that takes you to and from the beach.
Comment from Hotel Management
Aug 7, 2017 by Front Office Manager, Hotel Management
Dear Sue, Thank you for leaving us your comments from your most recent trip with us. We appreciate the valid points and will take these on board to improve our service. We do hope to welcome you back with us. Warm regards from the Team at Río Real.