Ratings based on 322 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Oceanside, cA

Always a good place to stay

Posted Oct 10, 2017
My wife and I have spent about 8 nights in this hotel in the hast month. We have always been pleased, never disappointed. It's a great all around experience. Highly recommended.
Comment from Hotel Management
Oct 10, 2017 by Joseph, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future because we enjoyed having you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oceanside, CA

Very convenient to Marble Falls and Burnet.

Posted Sep 15, 2017
Pros: Clean, wonderful staff, affordable, quality buffet breakfast.
Cons: No.
Location: It was very convenient.
We enjoyed our two day stay and booked again for 6 days.
Comment from Hotel Management
Sep 17, 2017 by Joseph, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. See you on your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 8, 2017
Not your new modern hotel, but a nice place to spend the night
Comment from Hotel Management
Sep 11, 2017 by Joseph, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. We are deeply sorry that you didn't have a great stay with us. If you could please contact us so that we may inquire further details about your stay with us. We pride ourselves on great customer service and would like to try to make this right.
4 out of 5
by A verified traveler

Posted Aug 14, 2017 on Hotels
Good hotel for the distance it was from boat races... I'd stay here again...
Comment from Hotel Management
Aug 18, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We hope to see you again for next year's Boat Races.
3 out of 5
by Katherine

Posted Jul 25, 2017 on Hotels
Breakfast was the same thing every day. Waffles Waffles mushed up in a few seconds.no window in the room
Comment from Hotel Management
Jul 26, 2017 by General Manager, Hotel Management
Thank you for your feedback regrading your recent stay. We will take your comments as a training tool to improve your stay in future.
4 out of 5
by bonny

Posted Jul 7, 2017 on Hotels
We stayed for the night after watching fireworks July1.It was a comfortable room wth a fridge, microwave and a safe.But I really appreciated the honesty of the maid who found a bag of money my husband locked in the safe and forgot. He did not remember till July 5 and called the hotel-all the money was waiting for us at the front desk and had not been touched. The staff member in the office was also very helpful. This is a good company and I hope the maid was recognized. Good to know there are honest people out there.
Comment from Hotel Management
Jul 13, 2017
Thank you for choosing to stay with us and we appreciate your feedback. I can definitely assure you that the Housekeeper in question was recognized for her actions. We hope that you stay with us again in the near future.
3 out of 5
by A verified traveler from San Antonio

Nice hotel, but no wifi in the room.

Posted Jun 30, 2017
Nice hotel, friendly staff, very good located, nice pool, but no WIFI in the room, only in the lobby and swimming pool. That was a problem for us, with children in Europe. We stayed here for two nights. Would not recommend the hotel because of the WIFI, the rest of our stay was good.
Comment from Hotel Management
Jul 1, 2017 by Joseph, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. We apologize to you that you didn't have a satisfactory stay with us. While looking at our log book I do notice that we had a temporary provider outage. You were able to get connection to the lobby and pool area due to those locations being held through a separate provider. Next time you're in the area we hope that you'll give us a second chance.
4 out of 5
by Paul

Posted Jun 28, 2017 on Hotels
Comment from Hotel Management
Jul 1, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future.
4 out of 5
by Jennifer

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future. Is there anything we could have done to turn that 4 star into a 5?
4 out of 5
by mauro

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future. Is there anything we could have done to make your stay more enjoyable?