Ratings based on 312 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from San Antonio

Nice hotel, but no wifi in the room.

Posted Jun 30, 2017
Nice hotel, friendly staff, very good located, nice pool, but no WIFI in the room, only in the lobby and swimming pool. That was a problem for us, with children in Europe. We stayed here for two nights. Would not recommend the hotel because of the WIFI, the rest of our stay was good.
Comment from Hotel Management
Jul 1, 2017 by Joseph, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. We apologize to you that you didn't have a satisfactory stay with us. While looking at our log book I do notice that we had a temporary provider outage. You were able to get connection to the lobby and pool area due to those locations being held through a separate provider. Next time you're in the area we hope that you'll give us a second chance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Don't judge a book by its cover

Posted May 21, 2017
Great little hotel the owners have really updated an old hotel very well I was a little nervous by the look of it however there was no need it was clean comfy with a great staff not a lot of hotel options in the area so do yourself a favor stay here
Comment from Hotel Management
May 22, 2017 by Joseph, Hotel Management
It's fantastic to hear guests noticing our property refreshing. There is more to come with a newer look to our breakfast room/lobby as well as exterior.
4 out of 5
by carol

Posted May 16, 2017 on Hotels
Comment from Hotel Management
May 18, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future.
4 out of 5
by Jean

Posted May 2, 2017 on Hotels
Comment from Hotel Management
May 18, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future.
4 out of 5
by A verified traveler

Family

Posted May 1, 2017 on Hotels
Room was nice, comfortable. Breakfast was cold.
Comment from Hotel Management
May 18, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We apologize that the breakfast was cold for you when you came in to dine with us. We'll be getting with the breakfast staff to see where we could possibly correct this issue for future guests. We hope you'll give us another chance your next time through the Hill Country.
4 out of 5
by Paul

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 18, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
The Manager was very gracious and professional. I would stay there again.
Comment from Hotel Management
May 18, 2017 by Joseph, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. We hope that you stay with us again in the near future.
3 out of 5
by A verified traveler

Posted Apr 17, 2017 on Hotels
The room size was pretty good size with nice carpet, but there was odor in this non-smoking room. The linen particularly the bedsheet didn't felt fresh. However, the management replaced them as we asked for; still didn't felt fresh laundered.
Comment from Hotel Management
May 18, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We apologize to you that you didn't have a fantastic stay with us. I can reassure you that your carpet issue was that of the fresh carpet we had just laid in all the rooms shortly before your stay with us. We are deeply concerned that the sheets didn't feel fresh to you and would like a little more feedback from you so that we can fix this issue in the future.
3 out of 5
by robert

Poor

Posted Apr 5, 2017 on Hotels
Carpets were filthy. Mattresses way too hard, will not stay again.
Comment from Hotel Management
May 18, 2017
Thank you for choosing to stay with us and we appreciate your feedback. We apologize to you that you didn't have a fantastic stay with us. I can reassure you that your carpet issue has been address and the carpets in all rooms have just been replaced. We are deeply concerned that the mattress was hard to you considering our mattresses are Pillow-Top Mattresses. Please contact us at your earliest convenience so that we may look into this with greater detail.
3 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Decent motel but needs upgrading like new carpet.

Posted Apr 4, 2017
Pros: Staff is very friendly and breakfast is nice.
Cons: Not sure what they can do about parking. No room to improve that.
Location: Great location and Blue Bonnet Cafe is best around.
Needs new carpet in rooms and there is not nearly enough parking available.
Comment from Hotel Management
May 18, 2017 by Joseph, Hotel Management
Thank you for choosing to stay with us and we appreciate your feedback. We apologize for the parking issues you had during your stay, but it was spring break and we were sold out that day. We do have a deal with Whataburger next door and could have set you up with a spot in their lot. As for your carpet concern we have just, within the past 2 weeks, replaced carpets in all rooms and lobby. We hope you'll give us another chance your next time through the Hill Country.