Ratings based on 141 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from toronto,canada
Too far from the city Nobody to speak EnglishPosted Nov 3, 2017
I won’t recommend this hotel to anybody It is too far from Venice and commute is Very expensive
by A verified traveler from Boston MA
Call a Taxi to the Airport...why should we, again?Posted Aug 23, 2017 on Orbitz
Pros: Picture on the wall were very artsy and stylish.
Cons: Check out my firm, honest panic-type complaint regarding the front desk asian woman.
Location: This Advertised as "Airport hotel"; however, while one could get there in a meer 20+ minutes, this was clearly nothing eremotely close to any airport.
The hotel itself offers clean rooms, free breakfast, and has many nice balconies. Physically, the place is quite pleasant. However, I was there to "catch an international flight". As such, I was quite amazed that a hotel that advertises itself as an "airport hotel" would be 20 minutes away by taxi (and 45 min away by public bus). No, there was no "free shuttle" to the airport, even though that would expected with such advertising. Moreover, I was concerned, so I prebooked a taxi pickup for 8:30, and made the staff verify that this would be a punctual pickup the night before. Come morning, no taxi was in sight by 8:30 am, so by 8:45, I insisted numerous times that they call the cab company again, as reminder, to check if there was a problem, and to certify that I had not much time to spare. But the front desk staff (a middle-aged asian woman) did not call the taxi again, and down-right refused even as my tempor elevated and 9:00 arrived. Then it became 9:05 and 9:10, so I started to try to hail a cab on my own, in which this elderly desk woman came scolding me to remain at the front door, and still she wouldn't call the cab company. Amazingly, they came around 9:15 am, and then drove at around 80 mph to make up the 45 min lost time (no, that didn't make much difference, but it sure was terrifying). More amazibngly, I made my flight home (back to the USA).
Posted Aug 11, 2017 on Hotels
Posted Aug 5, 2017 on Hotels
Not so good .. alot if aunts in the room. Very cheap breakfast. Big room .. very clean..good size balcony but nothing in it.
by A verified traveler
The air conditioning was horriblePosted May 30, 2017
The rooms were clean, staff was nice, good location, but air conditioning in both rooms only give warm air
by A verified traveler from NYC
really Bad very dirty, very old and run downPosted Jan 16, 2017
Pros: great staff. We ordered a pizza, it was 7 PM. The f desk person called and said they cannot deliver till 9 PM. She said no worries, I will get it
Cons: were do I begin? Complete overhaul . Guests sitting in the lobby were pretty scary, and really smelled of BO!!
We arrived very late, so no time to change hotels, but I would have
by A verified traveler from stormville, ny
Would not recommendPosted Jan 11, 2017
I feel bad giving a such a negative review because the staff was outstanding. The desk person went out of her way to get us a pizza.. her sister delivered it! However, there was mold on the bathroom ceiling, the carpet was stained, as were the bedspreads. The sheets were very clean, but worn. Did not have a comfortable stay!
for Everyoneby A verified traveler from Canada
Served it's purposePosted Dec 23, 2016
Location: 20 - 30 minutes walk to the train station, 10-15 minutes drive to Marco Polo airport.
Last minute booking for a short visit to Venice. We chose this hotel because of the proximity to both, Marco Polo airport and the city of Venice. It was a little harder to find than expected (following the google maps directions). Check in was quick and easy even though it was tough communicating with the receptionist (with my very limited Italian and his even more limited English). That being said we had to rely on finding somebody else to ask for directions to the train station so that we can go to see Venice. As the hotel is locked during the night (I guess standard procedure offseason) and we had an early flight, we checked out through fire escape so that we don't have to wake up receptionist (also staying in the hotel) to unlock the main entrance. Room was a bit smaller than expected but clean.
by A verified traveler from VA
Dirtiest place I have been inPosted Nov 7, 2016 on Orbitz
Cons: Dirty everything
Location: Sketchy, dark, no real sit down restaurants
Dirty floors and walls, sketchy neighborhood, no staff spoke any English, bed spreads had horrible stains on them so we did not use them; only good thing was that breakfast was good
by A verified traveler from Arizona
The carpet dirty staff doesn't speak englishPosted Sep 28, 2016
Cons: see above
Location: location is not good, nothing to eat. this is not a good place for a hotel
No good restaurants around and park of the staff doesn't speak english, breakfast is mediocre. Carpet is dirty and aircondition did not work.